Overview
As the global market for cloud technology and services grows exponentially due to a wide range of associated benefits, adopting cloud technology has become a key strategic focus for organizations across sectors and industries looking to increase and optimize their use of cloud.
Despite these trends, organizations and individuals are often not well-supported during the procurement phase of cloud adoption and lack guidance around how to optimize benefits, both from procurement and the technology itself.
This ITIL4-AMCS: Acquiring and Managing Cloud Services course provides a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity. It is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve desired business outcomes.
Skills Covered
On completion of this course, the following learning outcomes will be achieved:
- Analyze available solutions and potential- benefits using a vendor-neutral approach
- Effectively identify, select and deliver optimized cloud services
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework
- Adopt a customer-focused end-to-end cloud procurement user journey
Who Should Attend
The target audience for this course and qualification are:
- Individuals continuing their journey or developing knowledge in service management
- ITSM managers and aspiring ITSM managers
- Cloud architects and consultants
- Procurement and managers invoiced in shaping direction and strategy involving cloud services
- C-level and aspirants
Course Curriculum
Course Modules
Exam & Certification
Participants of the course who successfully pass the certification examination will be awarded the ITIL Specialist: Acquiring & Managing Cloud Services certificate.
