The IBM Spectrum Protect (formerly Tivoli Storage Manager or TSM) suite of products includes the Spectrum Protect Server and many add-on products and components for providing enterprise class data protection and disaster recovery. In this Fundamentals of Spectrum Protect course we provide a simple, easy-to-understand introduction to many of the components and technologies associated with Spectrum Protect along with a series of videos to help better understand the content.
-
This TP380G: IBM SmartCloud Control Desk 7.5 IT Asset Management Fundamentals course introduces the fundamental concepts of managing the lifecycle of IT assets using IBM SmartCloud Control Desk. Managing the lifecycle of your IT assets helps you control costs and optimize IT asset utilization. You learn how to track and manage physical assets from procurement to disposal. You also learn how to manage software licenses to mitigate license and regulatory compliance risks.
This 3-day hands-on course includes lectures, discussions, demonstrations, and a wide variety of exercises.
-
This TP370G: IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.
-
This TP362G: IBM Control Desk 7.6 Service Request Management Fundamentals course introduces you to the fundamental concepts of managing a Service Desk using IBM Control Desk. Through instructor-led discussion, demonstrations and hands-on labs, you learn how to create and resolve service requests, incidents and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.
-
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
-
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
-
This course introduces you to the fundamental concepts of managing a Service Desk using IBM SmartCloud Control Desk. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to create and resolve service requests, incidents, and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
http://www.ibm.com/training/terms
-
This course introduces the fundamental concepts of managing the lifecycle of IT assets using IBM SmartCloud Control Desk. Managing the lifecycle of your IT assets helps you control costs and optimize IT asset utilization. You learn how to track and manage physical assets from procurement to disposal. You also learn how to manage software licenses to mitigate license and regulatory compliance risks.
This 3-day hands-on course includes lectures, discussions, demonstrations, and a wide variety of exercises.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
-
This course includes content that is read along with videos and interactive labs for self-paced learning. The course provides the user with essential skills to administer Cloud Pak for Multicloud Managment
-
In this 3-days TOD67G: Network Performance Insight 1.3.1 – Implementation and Configuration course, you learn how to install IBM Network Performance Insight and integrate it with IBM Netcool Operations Insight. This course is lab-intensive, with an emphasis on hands-on exercises.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. /terms
-
In this TOD66G: IBM Netcool Operations Insight 1.6 – Implementation and Configuration course, you install and configure Netcool Operations Insight v1.6 base and Networks for Operations Insight. Features that you configure include event search, event analytics, and topology search.
-
This TOD47G: IBM Control Desk 7.6.0.2 Fundamentals course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment by using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
