In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.
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This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
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This course teaches you the configuration and administration of an IBM FileNet P8 Platform 5.5.x system. It introduces you to the key concepts of IBM FileNet P8 Platform architecture and organizing the content across the enterprise. You will learn how to build content repositories, configure metadata, create storage areas, manage security, logging, and auditing, run bulk processing, use the sweep framework, extend the functionality with Events and Subscription, migrate and deploy FileNet P8 assets between environments, and configure content-based retrieval searches.
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This course introduces you to the key concepts of IBM FileNet P8 Platform such as architecture, P8 domain structures, organizing the content across the enterprise, and security. Includes information to manage logging, auditing, and storage areas.
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This unit shows how to create Entry Templates using Entry Template Manager and to add items to the repository using these templates. You will also learn how to customize the property layouts, associate an entry template to a folder, and configure entry template management.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application. You work with an IBM Case Foundation system to practice and complete workflow system administration tasks. This course is comprised of the following units:
- F231– IBM Case Foundation 5.2.1: Configure the workflow system
- F232 – IBM Case Foundation 5.2.1: Security
- F233 – IBM Case Foundation 5.2.1: Maintain the Workflow System
- F234 – IBM Case Foundation 5.2.1: Manage Work in Progress
- F236 – IBM Case Foundation 5.2.1: Component Integration
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This F237G: IBM Case Foundation 5.x – Workflow application deployment course trainers the skills that are needed to deploy FileNet workflow applications from one environment to another.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course introduces the features and components provided with IBM Case Foundation 5.2.1. IBM Case Foundation 5.2.1: Introduction (F230G) covers:
- Introduction to Basic elements of FileNet workflow applications.
- Introduction to the administrative tools used to administer FileNet workflow applications.
- IBM Case Foundation architecture.
IBM Case Foundation 5.2.1: Introduction (F230G) is the first course in in the series of courses available for IBM Case Foundation 5.2.1
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This unit provides training on IBM StoredIQ. You learn about StoredIQ architecture, features, and functions. You also learn the core skills for data experts, matter experts, and administrators. You work with an IBM StoredIQ system to practice the skills that you learn.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.
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Your company wants to automate records declaration for your IBM Enterprise Records system. In this course, you learn to configure automatic record declaration using two different methods: event subscriptions and workflow.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for automating record declaration.
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This course is for those whose job includes responsibility for designing the file plan for an IBM Enterprise Records system and making decisions regarding record retention, disposition, and security. You use the IBM Enterprise Records web application to create the file plan. You work with a records administrator, an installer, a database administrator, and a programmer. You must be able to organize and communicate records management system requirements to the other roles.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for designing file plans for records management.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course is for the administrator who maintains an IBM Enterprise Records system.
You monitor the IBM Enterprise Records system and the IBM FileNet P8 system with which it runs.
You configure and run the sweep processes, as well as configure and run automatic destruction processes and automatic volume creation. You also configure auditing, export audit logs and retain, archive, and purge metadata.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This F179G: IBM Enterprise Records 5.1 – System Configuration course is for anyone who is planning to configure an IBM Enterprise Records system for use by records managers and users.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for system configuration.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This F178G: IBM Enterprise Records 5.1 – Core Skills course is for those who either administer IBM Enterprise Records or use it to maintain the retention, disposition, and security of records.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for both records managers and system administrators.
By completing this course, you acquire knowledge and skills that are needed in more advanced IBM Enterprise Records courses.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This course is for those who administer and maintain an IBM Enterprise Records system.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for system configuration, administration, and system maintenance.
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This course is for those whose job includes responsibility for designing the file plan for an IBM Enterprise Records system and making decisions regarding record retention, disposition, and security. You use the IBM Enterprise Records web application to learn core skills, such as declaring and managing records. Then, you learn to design and create a file plan that meets specific records management goals. You work with a records administrator, an installer, a database administrator, and a programmer. You must be able to organize and communicate records management system requirements to the other roles.
You work with a fully functioning IBM Enterprise Records system to practice the skills required for managing records and designing file plans for records management.
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This course provides training on customizing and extending the IBM Content Navigator features. You learn how to develop plug-ins and implement External Data Services. You also learn how to create a custom workflow step processor. You use the student guide and an IBM Content Navigator system to complete the learning.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage.
After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day. You already know how to get Microsoft® Office Excel® to perform simple calculations and how to modify your workbooks and worksheets to make them easier to read, interpret, and present to others. But, Excel is capable of doing so much more.
To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. And that’s exactly what this course aims to help you do.
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Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Office Excel 2019 can help.
It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.
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Clearly, you use Excel a lot in your role. Otherwise, you wouldn’t be taking this course. By now, you’re already familiar with Microsoft® Office Excel® 2019, its functions and formulas, a lot of its features and functionality, and its powerful data analysis tools. You are likely called upon to analyze and report on data frequently, work in collaboration with others to deliver actionable organizational intelligence, and keep and maintain workbooks for all manner of purposes.
At this level of use and collaboration, you have also likely encountered your fair share of issues and challenges. You’re too busy, though, to waste time scouring over workbooks to resolve issues or to perform repetitive, monotonous tasks. You need to know how to get Excel to do more for you so you can focus on what’s really important: staying ahead of the competition. That’s exactly what this course aims to help you do.
The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.
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This course is designed to give new hire IT professionals an introduction into the IBM Z environment. The IBM mainframe servers, operating systems and software products will be discussed. Through lecture and hands-on labs, this course will provide the basic skill set to jump start productivity for technical professionals who are new to the mainframe environment. The skills taught in this course can be applied across multiple mainframe job roles. This course consists of 16 lecture units and 11 lab exercises.
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Organizations are compelled to find effective and cost-efficient data security solutions.
Encryption is one of the technologies that enables organizations to reduce the cost, impact and even likelihood of a breach. Encrypting data can help companies meet the stringent mandates of the GDPR, HIPAA and other mandates.
IBM z14 has been designed for pervasive encryption, enabling organizations to encrypt 100% of an organizations IBM Z critical business data in-flight and at-rest, with no application changes and no impact to SLAs. Encrypting only the data required to meet compliance mandates should be considered a minimum threshold, not a best practice. IBM z14 makes pervasive encryption the new standard in data protection and the foundation of a larger data security and protection strategy.
z/OS is designed to provide new policy-based encryption options that take full advantage of the improvements in the z14 platform. These new capabilities include:
- Data set encryption, which is one aspect of pervasive encryption, provides enhanced data protection for many z/OS data sets gives users the ability to encrypt data without needing to make changes to applications to embed encryption APIs within applications.
- New z/OS policy controls which make it possible to use pervasive encryption to protect user data and simplify the task of compliance for many z/OS data sets, zFS file systems, and Coupling Facility structures.
- Pervasive encryption for IBM Z is a consumable approach to enable extensive encryption of data in-flight and at-rest to substantially simplify encryption and reduce costs associated with protecting data.
- In this course you will learn how to implement Pervasive Encryption in your z/OS installation. The course explores in detail, the various technologies that are involved in z System and z/OS Cryptographic Services, ICSF, RACF and DFSMS access method Services.
- In the hands-on exercises, you begin with the setup of your hardware crypto environment (CCA crypto express and CPACF), then you will load and activate your AES master keys, setup ICSF and its Key datasets (CKDS PKDS TKDS), then define your data encryption keys, activate your data set encryption policy, and encrypt your data sets and zFS file systems.
- These exercises reinforce the concepts and technologies being covered in the lectures.
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Service Integration and Management (SIAM) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization.
The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.
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The ESOCMS02326: Artificial Intelligence and Machine Learning training course provides a detailed description about the technical and operational aspect of AI and ML and helps the learners to understand the concepts of AI, ML, neural network, reinforcement learning, NLP and artificial ecosystem. It also provides a detailed description about the need of AI ready infrastructure, AI and ML frameworks, implemented machine learning models, and use cases across the industry.
The offering is an engaging mix of key technologies, case examples, and business insights. The course includes recorded lab exercise demonstrations explaining the techniques of machine learning, neural network, reinforcement learning, and infrastructure in detail.
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The EXIN SIAM™ Foundation credential validates a professional’s knowledge about bringing together multiple service providers to strive for a common goal in order to support the client organization’s agreed objectives for service delivery.
This certification includes the following topics:
- introduction to SIAM
- SIAM implementation roadmap
- SIAM roles and responsibilities
- SIAM practices
- processes to support SIAM
- SIAM challenges and risks
- SIAM and other practices.
SIAM is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. A synonym for Service Integration and Management (SIAM™) is multi-sourcing integration (MSI). In this certification, the term SIAM is used. The EXIN SIAM™ Foundation certification tests a candidate’s knowledge and understanding of the terminology and the core principles. The certification covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM. It also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes this certification knows how SIAM delivers business value and is able to contribute to the implementation and use of SIAM in an organization.
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This course is designed to provide you with the skills required to install and customize, and use the functions and features provided by z/OSMF.
IBM z/OS Management Facility (z/OSMF) is a product for z/OS that will simplify, optimize, and modernize the z/OS system programmer experience.
z/OSMF delivers solutions in a task-oriented, web browser-based user interface with integrated user assistance.
In this course, we introduce z/OS Management Facility and its architecture; and describe the components that are necessary to run z/OSMF on z/OS.
In this course, you will also learn the installation and customization of z/OS Management Facility, and will customize several system components to exploit the following z/OSMF functions:
- z/OSMF Software Management Manager
- Capacity Provisioning
- Classic (ISPF) Interface
- Incident Log
- Configuration Assistant for the z/OS Communications Server
- Workload Management
- System Status, Resource Monitoring
- Workflow
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This course is designed to provide an understanding of today’s complex system mainframe environment on the zEnterprise System and System z servers. It is mainly targeted for operators technical support, system programmers, and any others who need to keep current in this mainframe environment. Through lecture and hands-on exercises, you learn how the hardware and operating systems interact.
This course addresses the following topics:
- Mainframes and distributed server comparisons: Why so many servers?
- Mainframe directions: Past, current, and future
- Mainframes: System z introduction and relative performance comparisons
- IBM System z hardware design: Frames, CEC cage, books, models, and MSUs
- I/O infrastructure and processor usage: zEC12 to z10 comparisons
- System z Capacity on Demand
- Physical/Logical partitioning, server initialization, and CHPIDs
- I/O configuration and HCD overview
- MVS to z/OS software overview
- z/OS Parallel Sysplex
- z/OS enhancements on the zPlatform
- z/Architecture overview and virtual addressing concepts
- System concepts: The big picture
- HMC introduction, groups, and activation profiles
- Determining object status and error conditions
- Activation and operating system interface
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This course is designed so that students can learn how z/OS systems operate in a Parallel Sysplex environment through discussion topics and hands-on lab exercises. Students learn problem determination skills, practice enhanced sysplex operations, including management of the coupling facility (CF), and use recovery capabilities provided by the System z servers.
The course consists of six units and 12 hands-on lab exercises.
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This ES722OCMDSBDA: Data Science and Big Data Analytics v2 course provides practical foundation level training that enables immediate and effective participation in Big Data and other analytics projects. It includes an introduction to Big Data and the data analytics lifecycle to address business challenges that leverage Big Data.
The course provides grounding in basic and advanced analytic methods and an introduction to Big Data analytics technology and tools, including MapReduce and Hadoop. Labs offer opportunities for students to understand how these methods and tools may be applied to real world business challenges by a practicing data scientist.
The course takes an “open”, or technology-neutral approach and includes a final lab which addresses a big data analytics challenge by applying the concepts taught in the course in the context of the data analytics lifecycle. The course prepares the student for the Dell EMC Proven™ Professional Data Scientist Associate (EMCDSA) certification exam.
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This instructor-led workshop covers the content and hands-on lab exercises provided in the following courses: Data Warehousing with SQL and NoSQL, ETL Offload with Hadoop and Spark, Data Governance, Security and Privacy for Big Data, Processing Streaming and IoT Data, Building Data Pipelines with Python.
This training prepares the learner for a major portion of the Dell Technologies Proven Professional data engineering specialist-level certification exam (DES-7DE1). Review the exam description document to understand all the related data engineering training and consumption options.
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This ES712OCMCIPD2: Cloud Infrastructure Planning and Design v2 course explores the business needs and challenges that have led the organization to adopt a cloud solution. This course highlights the benefits, challenges, and considerations of design choices and emphasizes the importance of proper requirements gathering in the design process. Additionally, students are provided with opportunities to practice these new skills while performing exercises and labs. This course prepares the student for the Dell EMC Proven Professional Cloud Architect certification exam.
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System z continues to extend the value of the mainframe by leveraging robust security solutions to help meet the needs of today’s on demand, service-oriented infrastructures. System z servers have implemented leading-edge technologies, such as high-performance cryptography, multi-level security, large-scale digital certificate authority and life cycle management, improved Secure Sockets Layer (SSL) performance, advanced Resource Access Control Facility (RACF) function, and z/OS Intrusion Detection Services. This advanced z/OS security course presents the evolution of the current z/OS security architecture and explores in detail the various technologies involved in z/OS Cryptographic Services, z/OS Resource Access Control Facility (RACF), and z/OS Integrated Security Services.
In the hands-on exercises, you begin with your own z/OS HTTP Server in a TCP/IP environment. Throughout the exercises, you make changes to the configuration to implement authentication by using RACF, SSL and the use of digital certificates. Use is made of facilities such as RACDCERT to manage digital certificates, PKI Services and RACF auto registration. You will also implement different scenarios to implement ssl security for a typical tcpip application; FTP: SSL, TLS, server authentication, client certificates and AT-TLS. These exercises reinforce the concepts and technologies being covered in the lectures.
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This course is designed for new performance analysts to learn to work with the Workload Manager (WLM) in goal mode. Learn concepts of WLM and performance management in the z/OS system using the WLM.
Learn how to analyze Resource Monitoring Facility (RMF) reports and implement service definitions using the WLM Interactive System Productivity Facility (ISPF) application. The course uses z/OS hands-on lab exercises to reinforce the concepts and techniques discussed in lecture.
Hands-on labs
This course includes hands-on lab exercises. Each student team, working on their own z/OS system, will configure RMF, analyze RMF reports to find bottlenecks, and utilize the WLM dialogs to create goals and classification rules in a service definition that manages a supplied z/OS workload
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This course is designed to teach you the basic skills required to write programs using the Rexx language in the standard z/OS environments: TSO, ISPF, and MVS. The course covers the TSO extensions to Rexx, the interface with ISPF, and interaction with other environments such as the MVS console, and running Rexx in batch jobs, and compiling Rexx.
