In today’s fiercely competitive market, simply having a good product is not enough. This workshop transforms your sales team’s skills into a decisive strategic asset, equipping them to not only compete but to win. 

Participants will learn and apply The Competitive Selling Process, a continuous cycle of rigorous analysis and precise execution. The program moves beyond traditional sales techniques, focusing on how to assess the complete competitive landscape, strategically position your solution, and apply that intelligence directly within customer conversations.  

The ultimate goal is to elevate salespeople from product vendors to trusted business advisors who can confidently outmaneuver the competition. By mastering this strategic approach, your team will learn to protect market share, shorten sales cycles, and articulate value in a way that leaves a lasting, winning impression

In today’s diverse and evolving workplace, four generations—each shaped by different experiences—now work side-by-side. While age diversity can bring tremendous value, it can also create misunderstandings, miscommunication, and conflict. 

“Leading Across Generations” is a dynamic, research-based workshop designed to break down generational stereotypes and build bridges across age groups. Participants will explore the real drivers behind workplace behaviour and discover practical tools to foster collaboration, trust, and performance—regardless of age. 

This engaging workshop draws from extensive global research and real-life workplace scenarios to help participants shift from conflict to cooperation and lead with respect and effectiveness in an age-diverse workforce. 

In today’s fast-paced environment, leadership is more than just managing tasks. It’s about connection, influence, and development. Communication is the glue that holds a team together, while coaching is the engine that drives them to new heights of performance and innovation. 

This intensive, 2-day workshop combines the critical interpersonal skills every leader needs with a world-class coaching framework. Participants will move from simply managing people to truly developing them, creating a culture of trust, motivation, and outstanding results. 

Too often, managers are asked to make critical hiring decisions without the proper training, relying on gut instinct rather than a repeatable, evidence-based process. This leads to costly hiring mistakes, decreased productivity, and team instability. 

The Focused Interviewing for Managers workshop is a comprehensive, two-day training program designed to transform your approach to talent selection. Through a blend of expert instruction, interactive exercises, video case studies, and intensive role-play scenarios, you will master a systematic, three-phase framework: Plan, Conduct, and Evaluate. You will leave this workshop with the skills, tools, and confidence to run structured, insightful, and legally defensible interviews that consistently identify and secure top talent for your team and the organization. 

The ELAvate Service Coaching Skills (ESCS) is an intensive two-day workshop designed for service managers and leaders aiming to elevate their team’s performance and foster a high-performance service culture. By mastering a proven coaching framework, participants will learn to drive measurable improvements in team performance, enhance customer satisfaction and loyalty, and significantly increase employee engagement and retention. 

The program’s methodology is highly interactive, moving beyond theory to focus on practical application. Through hands-on exercises, real-life case studies, and structured coaching simulations, participants build the confidence and competence to apply their new skills immediately in the workplace. 

The workshop is structured around four key areas of coaching: 

• Why Coach: The Coaching Mindset & Environment 

• What to Coach: Identifying and Defining Excellence 

• How to Coach: The Mechanics of Coaching Conversations 

• When to Coach: Implementing a Sustainable Coaching Rhythm 

The ELAvate Sales Coaching Plus (ESC) is an intensive two-day workshop designed for sales managers and leaders aiming to elevate their team’s performance and foster a high-performance sales culture. The program provides a comprehensive framework, practical tools, and proven strategies to transform managers into effective coaches. 

The workshop is structured around four key areas: Why, What, How, and When to Coach. Participants begin by exploring the fundamentals of coaching, understanding its challenges and rewards, and learning how to establish a collaborative sales environment using the ELAvate Ethics. The program then focuses on defining and evaluating superior sales performance using tools like the Salesperson Development Checklist. 

A significant portion is dedicated to hands-on application, where leaders learn to conduct different types of coaching conversations—from giving recognition to providing constructive feedback and handling difficult situations. The course emphasizes actionable coaching, guiding managers on how to implement a formal coaching process, build long-term development plans, and use joint sales calls for focused training. The learning is reinforced through interactive exercises, real-life scenarios, mastery tests, and tools like a skills diary and coaching scorecards to ensure measurable improvements in sales results and team engagement. 

Although the formal performance review may seem like an administrative challenge, in practice, it can be an extremely powerful tool for the performance leader. When people work more independently, fewer opportunities arise when the manager and employee can step back, assess what has happened, and decide where to go in the future. 

This module provides a collaborative approach to the formal performance review. Participants will learn how to prepare employees — and themselves — for a productive, focused review. Using the skills enable them to create an atmosphere that encourages openness about concerns and plans for the future

Unlock peak organizational performance. The Balanced Scorecard is more than just a measurement system; it’s a powerful management framework that channels the energy, abilities, and knowledge of your entire team toward achieving long-term strategic goals.  

This workshop provides leaders with the tools to move beyond traditional financial metrics, creating a holistic view of the business that drives both current performance and future growth. 

What is The Balanced Scorecard? 

Developed by Robert S. Kaplan and David P. Norton, the Balanced Scorecard complements financial measures of past performance with measures of the drivers of future performance. It provides a comprehensive framework that views organizational performance from four critical perspectives: 

• Financial Performance 
• Customer Knowledge 
• Internal Business Processes 
• Learning and Growth  

In Asia, “Guanxi” and “Hubungan” are crucial to motivate and drive employee performance. In today’s workplace, employees are essentially volunteers—they choose who to follow. True leadership is not granted by a title; it is earned through influence. 

This program, based on Dr. John Maxwell’s acclaimed book The Five Levels of Leadership, provides a powerful framework for understanding leadership growth. Learn how to use trust and influence to build solid relationships and ascend the 5 levels, progressing from a boss people have to follow to a leader people want to follow. Understand where you are, and learn the proven steps to expand your influence and maximize your potential.