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  • 1 Day ILT, VILT

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.   First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

    Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • 2 Days ILT, VILT

    Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success.   First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

    In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • 1 Day ILT, VILT

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

    In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • MB-240T00: Microsoft Dynamics 365 Field Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

    Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

    This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

    Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

  • MB-230T01: Microsoft Dynamics 365 Customer Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

    Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

    Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

  • 3 Days ILT, VILT

    This LX071G: Power Systems Running Linux: Server Administration course introduces basic administrative tasks associated with Linux Servers hosted on Power Systems servers. This includes installation, command line operations, system administration, device management, IBM tools, and system recovery.

  • Out of stock
    2 Days ILT, VILT

    This 2 day course is designed to provide skills enablement for system administrators and product support specialists in the area of operating system based virtualization provided by Linux containers. Topics include introduction to Podman, Buildah, Docker, Kubernetes and CRI-O. Hands-on exercises reinforce the lecture material, allowing students to install and configure Linux containers.

  • 3 Days ILT, VILT

    This LX010G: Linux Basics course is designed to teach the basics of the Linux environment. Class activities include accessing a system, navigating the directory hierarchy, using the vi editor, using common commands, tools, and scripting concepts.

  • 2 Days ILT, VILT

    This LPM: SAFe Lean Portfolio Management is a two-day interactive course that includes an optional one-day “Getting Started with LPM” workshop. In this course, attendees will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance.

    Participants in the course will have the opportunity to capture the current and future state of their portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the portfolio vision. Participants will be able to establish portfolio flow with the Portfolio Kanban and prioritize epics for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.

    Lean Portfolio Management answers the questions:

    • How do I connect strategy to execution?
    • How do I manage flow and solve perpetual overload?
    • How can I fund and govern dynamically?
    • How does Lean Portfolio Management fit into SAFe?
  • -30%

    LMOGC: Logging, Monitoring and Observability in Google Cloud

    Original price was: RM7,200.00.Current price is: RM5,040.00.
    2 Days ILT, VILT

    The Logging, Monitoring and Observability in Google Cloud training course teaches participants techniques for monitoring, troubleshooting, and improving infrastructure and application performance in Google Cloud.

    Learn how to monitor, troubleshoot, and improve your infrastructure and application performance. Guided by the principles of Site Reliability Engineering (SRE), this official Google Cloud course features a combination of lectures, demos, hands-on labs, and real-world case studies. In this course, you’ll gain experience with full-stack monitoring, real-time log management and analysis, debugging code in production, and profiling CPU and memory usage.

  • 2 Days ILT, VILT

    The Lean IT Foundation training is two days. During the training, you will learn the fundamentals of Lean and how to apply Lean in an IT domain. In the training you will practice with exercises to build hands-on skills. The training will introduce you to the softer aspects of Lean IT like change approaches and how to change people’s behavior and attitude. All the exercises are related to ICT, but no technical IT knowledge is required.

    This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT. Students who have attended this course are prepared to successfully take the associated Lean IT Foundation certification exam which is a requirement for attending any of the further Lean courses available in this track.

  • 5 Days SPVC

    Master the art of automating Kubernetes deployments by implementing GitOps – the set of practices that enable developers to carry out tasks that traditionally fell to operations personnel – with Flux CD.

    This course will give you in-depth knowledge on how to implement Flux CD and GitOps practices to set up a Continuous Delivery pipeline on your Kubernetes environments, and provide a sense of operational control via git-based workflows like branching models and pull requests.

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