Course Overview
Human Resources and Administration functions are evolving rapidly as organisations face increasing complexity in workforce management, compliance, documentation, and employee experience. Artificial Intelligence (AI) is emerging as a powerful enabler to help HR and administrative teams work more efficiently, consistently, and strategically—while preserving human judgment, empathy, and confidentiality.
Advances in Generative AI and Large Language Models (LLMs) allow HR professionals to streamline recruitment documentation, improve internal communication, support policy development, enhance employee engagement, and reduce repetitive administrative workload. However, AI adoption in HR requires careful consideration of ethics, bias, data privacy, and organisational governance.
This course provides a practical, HR- and administration-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support HR and admin workflows, and gain hands-on experience applying AI to real workplace scenarios. The emphasis is on practical productivity gains, responsible usage, and immediate applicability, without requiring technical or programming skills.
What are the skills covered
By the end of this course, participants will be able to:
- Understand core AI concepts relevant to HR and administration
- Distinguish between AI, Machine Learning, LLMs, and Generative AI
- Evaluate and select AI tools suitable for HR and admin workflows
- Use AI to support recruitment, communication, documentation, and reporting
- Improve efficiency while maintaining fairness, confidentiality, and professionalism
- Apply AI responsibly within ethical, legal, and organisational constraints
- Identify high-impact AI use cases for HR and administrative improvement
Who should attend this course
This course is designed for professionals involved in HR and administrative functions, including:
- HR officers, executives, and managers
- Talent acquisition and recruitment staff
- Learning & development (L&D) teams
- Payroll, admin, and office management staff
- HR business partners and people operations teams
- Department administrators and coordinators
No prior AI or technical background is required.
Course Curriculum
Course Modules
Exam & Certification
This course is not associated with any Certification.
