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Agility without limits with Dynamics 365 Certification.

Do you love using Microsoft Dynamics 365 to empower your organization to deliver operational excellence and delight customers? Have you considered earning a Microsoft Dynamics 365 certification that validates your ability to strengthen your team’s digital foundation and to use technology to innovate and adapt?

Dynamics 365 offers many avenues for professionals to deepen their skills. Let those skills guide you as you investigate the different Dynamics 365 certifications available to you. A Microsoft Dynamics 365 credential validates that you have the skills that organizations are looking for when they hire and advance employees. Plus, Microsoft keeps certifications up to date based on market and industry demands.

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

Advance your career, earn recognition, and validate your technical expertise for current and future industry job roles with Microsoft Certifications for business applications. Building your confidence in Dynamics 365 and Power Platform solutions can help you bring your customers and business together and turn ideas into impactful solutions with real-time insights that drive results.

Download the Microsoft Dynamics 365 certification path to get started.

Explore Certification Path

Agility without limits with Dynamics 365 Certification.

Do you love using Microsoft Dynamics 365 to empower your organization to deliver operational excellence and delight customers? Have you considered earning a Microsoft Dynamics 365 certification that validates your ability to strengthen your team’s digital foundation and to use technology to innovate and adapt?

Dynamics 365 offers many avenues for professionals to deepen their skills. Let those skills guide you as you investigate the different Dynamics 365 certifications available to you. A Microsoft Dynamics 365 credential validates that you have the skills that organizations are looking for when they hire and advance employees. Plus, Microsoft keeps certifications up to date based on market and industry demands.

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

Advance your career, earn recognition, and validate your technical expertise for current and future industry job roles with Microsoft Certifications for business applications. Building your confidence in Dynamics 365 and Power Platform solutions can help you bring your customers and business together and turn ideas into impactful solutions with real-time insights that drive results.

Download the Microsoft Dynamics 365 certification path to get started.

Explore Certification Path
  • Business Applications Training & Certification

    MB-280T02: Empower sellers with Dynamics 365 Sales

    RM2,100.00
    2 Days ILT, VILT

    Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success.   First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

    In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-280T01: Configure Dynamics 365 customer experience model-driven apps

    RM1,200.00
    1 Day ILT, VILT

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

    In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-240T00: Microsoft Dynamics 365 Field Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

    Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

    This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

    Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

  • Business Applications Training & Certification

    MB-230T01: Microsoft Dynamics 365 Customer Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

    Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

    Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

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