This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.
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This course examines how administrators can manage and extend Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement and administer it, and then explores the fundamentals of Copilot extensibility.
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This course explores extending Copilot’s capabilities with Microsoft Graph connectors and custom engine copilots, guiding participants to choose the best development path. It concludes with agent management in the Microsoft 365 admin center.
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Microsoft Copilot Web Based Interactive Experience for Executives
Discover how Microsoft Copilot and Copilot for Microsoft 365 elevates productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting contextual prompts for Copilot and includes engaging use case exercises that showcase seamless integration into daily workflows.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
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Build connectors and plugins for Microsoft Copilot for Microsoft 365
This training course is designed to help you understand the extensibility options available for Microsoft Copilot for Microsoft 365. You learn about the different ways to extend Copilot, including building plugins and connectors, and how to choose the right option for your use case. The course also covers best practices for building high-quality plugins and connectors, as well as data, privacy, and security considerations. Whether you’re a pro-code or low/no-code developer, this course helps you chart your path to extending and customizing Copilot for Microsoft 365.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
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Extend Microsoft Copilot for Microsoft 365 with Copilot Studio
As a developer, you can enhance, enrich, and customize Microsoft Copilot for Microsoft 365 in 2 ways: you can extend Microsoft Copilot or build your own copilot.
On its own, Copilot for Microsoft 365 is a powerful productivity tool for keeping users in the flow of their work across Microsoft 365 applications. It provides users with general skills that enhance personal productivity, such as understanding, summarizing, predicting, recalling, translating, and generating content. It draws from a baseline of your organizational knowledge by indexing content into Microsoft Graph, such as the emails, chats, and documents that users have permission to access.
However, business workflows don’t typically run exclusively on Microsoft 365 applications and experiences. With Copilot extensibility, you can augment Copilot for Microsoft 365 with custom actions and ground your responses with connectors that access data in real-time. You can even extend Copilot’s experiences with declarative and custom copilots that focus on specific user experiences.
IMPORTANT: This course retired 31 Mar 2025 and has been replaced with MS-4022
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Discover how Microsoft Copilot for Microsoft 365 elevates workplace productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting contextual prompts for Copilot and includes engaging use case exercises that showcase seamless integration into daily workflows.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
Check it out – Microsoft Lead The Era of AI
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Discover how to drive enablement of Copilot for Microsoft 365 in your organization
Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
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Craft effective prompts for Microsoft Copilot for Microsoft 365
Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.
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This Empower your workforce with Copilot for Microsoft 365 Use Cases course is composed of two parts – Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.
The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases – Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.
To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
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This learning path examines the key Microsoft 365 security and compliance features that administrators must prepare in order to successfully implement Microsoft 365 Copilot.
Cybersecurity is not optional. It’s Operational. Don’t wait for a breach. Build the skills. Earn the badge. Lead the defense. Explore our Top Cybersecurity Skills for Malaysia’s Digital Future campaign.
Be the reason your organization survives the next cyberattack.
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Learn how to build and distribute Microsoft Teams apps that retrieve user information using the Microsoft Graph API. Practice building and deploying apps in the guided project at the end of the learning path.
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Microsoft 365: Revolutionizing Workflows for the Modern Enterprise.
This Microsoft 365 Administrator course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.
In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.
The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.
In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.
Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.
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This learning path will teach you the essentials of Microsoft Intune, advanced threat detection and response with Microsoft Copilot for Security, and how to optimize the integration between Intune and Copilot.
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Unleashing the Power of Microsoft 365: Get Certified as a Modern Desktop Administrator Associate today.
In this Microsoft 365 Endpoint Administrator course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies.
The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies.
Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.
Elevate your career with the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. It’s more than just a certification – it’s a testament to your expertise and your dedication to staying at the forefront of the rapidly evolving tech landscape. Don’t just be part of the future, shape it with Microsoft 365.
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Gain exposure and immerse yourself with the finance and operational capabilities of Dynamics 365 in this hands-on Microsoft Dynamics 365 Fundamentals certification training course.
This MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP) course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs.
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This MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.
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A Dynamics 365 Business Central developer develops apps that extend Business Central. This can include creating new modules and modifying existing modules. The developer can add new business logic or change existing business logic by using events. A developer also makes it possible to integrate Business Central with other applications, including Microsoft Power Platform products. Business Central developers are responsible for troubleshooting and debugging issues in the system.
This may involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as expected. Business Central developers may be required to optimize the performance of the system by identifying bottlenecks and improving code quality. Business Central developers are responsible for upgrading the system, migrating data, and maintaining the system to ensure it remains up to date and secure.
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Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud.
With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.
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This MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.
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In this MB-500T00: Microsoft Dynamics 365: Finance and Operations Apps Developer course we discuss the tasks needed to fulfill the role of developer in Dynamics 365 Finance and Operations Apps.
The Dynamics 365 Finance and Operations apps developer is a key technical resource that implements and extends the application to meet the requirements of the business.
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Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course covers the essentials for the role.
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Modernize supply chain operations with Dynamics 365 Supply Chain Management.
This Microsoft Dynamics 365 Supply Chain Management, Expert course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes.
This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management Functional Consultant, Expert. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.
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This MB-330T00: Microsoft Dynamics 365 Supply Chain Management course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing.
This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.
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This MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing course has six modules and designed for 4 days learning experience. It can be taught in-person and/or virtually. Your instructor(s) will provide you with the agenda for this course. Module 1 will introduce you to the configure need for Dynamics 365 Supply Chain Management, Manufacturing. Module 2 will get deeper into managing the different types of manufacturing processes. Module 3 will be your address implementing master planning for production. Module 4 will be tackle Implementing several manufacturing features. Module 5 will focus on subcontracting for product manufacturing.
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This MB-310T00: Microsoft Dynamics 365 Finance course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.
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This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.
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Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.
Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.
In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.
In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.
Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.
This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.
Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
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Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.
Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.
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Microsoft Cloud for Sustainability
As a result of attending this course, the learner should be able to understand the sustainability concepts and how the business thinks of tracking and reporting emissions, describe Microsoft Cloud for Sustainability customer scenarios, and configure the features of Microsoft Sustainability Manage.
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GitHub Foundations introduces you to the fundamental concepts, features, and products of GitHub. You’ll discover the benefits of using GitHub as a collaborative platform and explore its core features, such as repository management, commits, branches, and merging.
Through curated modules and hands-on exercises, you’ll gain a solid understanding of GitHub’s essential tools and be well-equipped to start contributing to projects and collaborating effectively within GitHub.
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GitHub Advanced Security (GHAS) plays a crucial role in enhancing the security posture of software development projects on GitHub. It provides a comprehensive set of tools and features designed to identify and address security vulnerabilities throughout the development lifecycle.
By integrating security directly into the development process with GHAS, your team can build more secure and reliable software. The course will explore how to utilize GHAS to maximize security impact and understand GHAS and its role in the security ecosystem.
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This course explores the use of AI in the context of GitHub Copilot, a generative AI tool for developers. It equips users with the knowledge and skills to use Copilot effectively while mitigating potential ethical and operational risks associated with AI usage.
