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PeopleCert Certification Portfolio

All talents, certified.

Did you know that by implementing best practice frameworks, corporations are seeing 75% reduction in time to resolve incidents and reach 90% customer satisfaction rating? This could not be done without trained and certified talent. Certification adds skills and proves that the expertise to do the job is there. Certification is key in helping organizations find the right talent.

PeopleCert offers an ever-growing portfolio of highly sought-after certifications that enable professionals to boost their career and realize their life ambitions. Browse the certifications below and discover the certification that’s right for you.

Level up your skills and stand out with globally recognized ITIL 4 certifications with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

Explore Certification Path

All talents, certified.

Did you know that by implementing best practice frameworks, corporations are seeing 75% reduction in time to resolve incidents and reach 90% customer satisfaction rating? This could not be done without trained and certified talent. Certification adds skills and proves that the expertise to do the job is there. Certification is key in helping organizations find the right talent.

PeopleCert offers an ever-growing portfolio of highly sought-after certifications that enable professionals to boost their career and realize their life ambitions. Browse the certifications below and discover the certification that’s right for you.

Level up your skills and stand out with globally recognized ITIL 4 certifications with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

Explore Certification Path
  • IT Service Management Training & Certification

    ITIL4-DPI: ITIL 4 Strategist Direct Plan and Improve Certification

    RM7,000.00
    4 Days ILT, VILT

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The ITIL4 Strategist: Direct, Plan and Improve (DPI) course helps ITSM practitioners acquire further insight into ITIL 4 – specifically in the areas that contribute to creating and sustaining an IT organization steeped in the growth mindset.

    The ITIL4-DPI: ITIL 4 Strategist Direct Plan and Improve certification course covers both practical and strategic elements related to improvement. Lean and Agile methodologies and techniques, a feature of ITIL 4, is embedded into directing, planning and improving services in support of business objectives. This interactive course is indispensable to the development of the modern day technologist and ITSM practitioner and leader in modern IT organizations seeking to innovate and improve IT services delivered to the business.

  • IT Service Management Training & Certification

    ITIL4-DITS: ITIL 4 Leader Digital and IT Strategy Certification

    RM7,600.00
    4 Days ILT, VILT

    Digital and information technologies have changed the world. Every aspect of life has been impacted in some way by technology that did not exist just 50 years ago. Digital and information technologies have disrupted the business world, but they have also provided the keys to success. Each wave of innovation brings opportunities and capabilities to those organizations that are willing to change how they think and work.

    The disruptive nature of innovations like artificial intelligence, machine learning, virtual working, and internet of things is compounded by the frequency of the innovations. Organizations must adapt quickly and repeatedly; continually adjusting their strategies.

    The IITL 4 Leader: Digital and IT Strategy course adds a new perspective to the ITIL 4 guidance and elevates the discussion to an organizational strategy level.

    The course enables IT and digital leaders to influence and drive strategic business decisions through creating an appropriate digital strategy aligned to the wider business goals, understanding how business and IT leaders respond to digital disruption and exploiting the ITIL 4 framework to support organizations on their challenging digital transformation journey.

    The course will cover how ITIL 4 can be integrated with emerging practices and new technologies to meet new internal and external challenges in the age of volatility, uncertainty, complexity and ambiguity (VUCA).

    In this course, there is a mandatory case study assessment for student to pass prior to taking up the actual exam. This assessment is an open-book assessment with the passing score of 75% (30 correct out of 40).

  • IT Service Management Training & Certification

    ITIL4-CDS: ITIL 4 Specialist Create, Deliver and Support Certification

    RM7,000.00
    4 Days ILT, VILT

    Many city landmarks offer panoramic views from their observation decks. From a high viewpoint, the distances between some buildings might be closer and others further apart, than at first glance. Perspective is key and necessary component for the successful delivery of mature technology-enabled services.

    In service management, two vital elements for success are perspective and flexibility:

    • Perspective: understanding the overall picture of what a service does and how it is delivered. This involves a wide variety of skills, processes, knowledge, tools, and technologies to deliver business and customer value.
    • Flexibility: involves using the portfolio of tools and artefacts appropriately within complex environments. Service management is not a one-size-fits-all approach. The expectations around the customer experience and business value cannot be met with a single and isolated view.

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.

    The ITIL 4 Specialist: Create, Deliver and Support (CDS) course helps ITSM practitioners assimilate further into the emerging practices of ITIL4 – specifically in the areas of the Service Value Stream and the use of the Value Stream with a specific focus on the creation, delivery and support of new services, and the provisioning of user support.

    Relevant supporting ITIL Practices to these value streams are examined. Team collaboration, integration and organizational cultural aspects critical to the success of the adoption of the value streams are discussed. The course also covers the management and prioritization of work through several techniques and scrutinizes the contribution of continual improvement.

    This interactive course is essential to the development of the modern-day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business.

  • IT Service Management Training & Certification

    ITIL4-CAI: ITIL® 4 Specialist: Collaborate, Assure & Improve

    RM7,000.00
    3 Days ILT, VILT

    ITIL 4 Specialist: Collaborate, Assure & Improve

    The ITIL® 4 Specialist: Collaborate, Assure and Improve is a combined ITIL 4 practice module that aims to help IT professionals collaborate effectively, ensure quality, and drive improvement with a combination of five practices.

    The ITIL® 4 Specialist: Collaborate, Assure and Improve course covers the key concepts of five ITIL practices, namely:

    • Relationship Management
    • Supplier Management
    • Service Level Management
    • Continual Improvement
    • Information Security Management
  • IT Service Management Training & Certification

    ITIL4-BRM: ITIL4 Specialist: Business Relationship Management

    RM7,000.00
    3 Days ILT, VILT

    Master relationship-building with ITIL 4 Specialist: Business Relationship Management—designed for IT pros who manage and grow trusted partnerships between service providers and consumers.

    The ITIL 4 Specialist: Business Relationship Management module is for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organizations, and their stakeholders.

    Based on the ITIL 4 framework, this ITIL 4 certification provides both strategic and practical best practice guidance to help organizations understand the value of Business Relationship Management as well as its key concepts and challenges. Professionals should be able to use these concepts to deliver return on investment in digital technology, develop and apply service relationship models and integrate Business Relationship Management in the organisation’s service value streams for a holistic and end-to-end approach.

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2025 Top 20 IT Training Company
HRD Corp Training Provider 2
2025 Top 20 IT Training Company
HRD Corp Training Provider 2

Trainocate: A Global Leader in Technology, Business, and People Development

In a world that never stands still, we help you move forward.

With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.

Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.

Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.

Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.

© Copyright Trainocate 2021. All rights reserved. IT Training Provider Malaysia
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