Co-create value and drive organizational success in the digital era with ITIL 4 certification.

Extensive research has consistently shown that ITIL is fundamental to businesses, enables transformation and helps organizations realize value. Many organizations invest heavily in adopting and adapting ITIL into their business practices and upskilling their workforce with ITIL qualifications.

ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale. The Fourth Industrial Revolution is marked by emerging technology in fields including robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, the Internet of Things (IoT), 3D printing, autonomous vehicles and much more.

The ITIL 4 Managing Professional (MP) Transition course and bridging examination will enable the senior ITSM practitioner who have already attained or one step away from attaining the ITIL Expert designation to attain the MP designation. It maps the ITIL v3 Service Lifecycle with ITIL4’s Service Value System and explores key concepts and practices within ITIL4

The target audience for this course and qualification are:

• Individuals at the management level or IT Service Management leaders and practitioners who have met the certification prerequisites and seek to learn, understand and apply ITIL4
• Individuals who seek the ITIL Managing Professional designation through this bridging programme.