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  • 4 Days ILT, VILT

    This course is designed to leverage SAN storage connectivity by integrating a layer of intelligence or virtualization, the SAN Volume Controller (SVC) to facilitate storage application data access independence from storage management functions and requirements. The focus is on planning and implementation tasks associated with integrating the SVC into the storage area network. It also explains how to:

    • Centralize storage provisioning to host servers from common storage pools.
    • Facilitate the coexistence and migration of data from non-virtualized to the virtualized environment.
    • Improve storage utilization effectiveness using Thin Provisioning and Real-time Compression.
    • Implement storage tiering and optimize solid state drives (SSDs) or flash systems usage with Easy Tier.
    • Utilize network-level storage subsystem-independent data replication services to satisfy backup and disaster recovery requirements.
  • 5 Days ILT, VILT

    This course will teach you how to use shell scripts and utilities for practical system administration of AIX (or other UNIX) operating systems.

  • 5 Days ILT, VILT

    This is developed for systems programmers working on an implementation of a Parallel Sysplex. It covers the details of z/OS and z/OS-related products and subsystems exploiting the Parallel Sysplex components. It is focused on the resource sharing side.

  • 3 Days ILT, VILT

    This course is designed so that students can learn how z/OS systems operate in a Parallel Sysplex environment through discussion topics and hands-on lab exercises. Students learn problem determination skills, practice enhanced sysplex operations, including management of the coupling facility (CF), and use recovery capabilities provided by the System z servers.

    The course consists of six units and 12 hands-on lab exercises.

  • 4 Days ILT, VILT

    This course enables the project administrators and ETL developers to acquire the skills necessary to develop parallel jobs in DataStage. The emphasis is on developers. Only administrative functions that are relevant to DataStage developers are fully discussed. Students will learn to create parallel jobs that access sequential and relational data and combine and transform the data using functions and other job components.

  • 5 Days ILT, VILT

    This course is designed for new performance analysts to learn to work with the Workload Manager (WLM) in goal mode. Learn concepts of WLM and performance management in the z/OS system using the WLM.

    Learn how to analyze Resource Monitoring Facility (RMF) reports and implement service definitions using the WLM Interactive System Productivity Facility (ISPF) application. The course uses z/OS hands-on lab exercises to reinforce the concepts and techniques discussed in lecture.

    Hands-on labs 

    This course includes hands-on lab exercises. Each student team, working on their own z/OS system, will configure RMF, analyze RMF reports to find bottlenecks, and utilize the WLM dialogs to create goals and classification rules in a service definition that manages a supplied z/OS workload

  • 5 Days ILT, VILT

    This course is designed to teach students the fundamental practical skills to navigate and work in a z/OS environment. This includes the use of ISPF/PDF dialogs, TSO/E commands, JCL, UNIX System Services shell, and Book Manager.

  • 3 Days ILT, VILT

    This CV964G: Db2 12 for z/OS SQL Performance and Tuning course is designed to teach the students how to prevent SQL performance problems and how to improve the performance of existing SQL.

  • 5 Days ILT, VILT

    This ZL00G: zVM and zLinux Bootcamp course introduces the system programmer to the tasks required to support a z/VM operating system. It provides an overview of the processes required to install z/VM and perform the required tailoring steps to support guest operating system virtual machines and CMS users. The students will leave the course with the knowledge to perform the steps to add guest systems and other virtual machines to the z/VM system, to apply service to the z/VM system, and to define a minimal TCP/IP configuration. Additionally this course is designed to teach the implementation of SUSE Linux on System z.

  • 3 Days ILT, VILT

    This course describes how open standards are implemented in a z/OS system by z/OS UNIX. UNIX System Services are introduced, and the role of z/OS as a server in the open systems environment is discussed. This is an introductory level course. It provides an overview of z/OS UNIX System Services (usually abbreviated to z/OS UNIX) as seen by the user. Details of installation and implementation for system programmers are not covered in this course.

  • 3 Days ILT, VILT

    This course enables you to perform everyday tasks using the AIX operating system. Learn to perform everyday tasks using the AIX operating system.

    This course provides lectures and hands on labs in an instructor lead course environment, either in a face-to-face classroom or in a live virtual classroom environment (ILO – Instructor Led Online). The lab images are using the AIX 7.2 operating system.

  • 4 Days ILT, VILT

    Designed for IT professionals with technical expertise and experience in IS/IT security and control looking to transition from team player to manager.

    Data breaches, ransomware attacks and other constantly evolving security threats are top-of-mind for today’s IT professionals. With a Certified Information Security Manager® (CISM®) certification, you’ll learn how to assess risks, implement effective governance and proactively respond to incidents.

    The ISACA CISM certification can add credibility and confidence to interactions with internal and external stakeholders, peers, and regulators.

    This cybersecurity certification indicates expertise in information security governance, program development and management, incident management and risk management.

    Content in this course is:

    • Aligned with the CISM job practice
    • Adapted from the CISM Review Manual 16th Edition
    • Reviewed by subject matter experts that hold the CISM certification

    The course features an enhanced facilitator guide, additional participant resources, knowledge check questions from the CISM Questions, Answers and Explanations (QAE) database along with scenario-based activities and enrichment materials (articles, podcasts and whitepapers) selected from the ISACA website to provide learners with an opportunity to go deeper into specific areas related to the course content.

    Learn more about Malaysia’s Top Cybersecurity Strategies and Trends in 2024.

    Here are five insightful blog posts about ISACA and its cybersecurity certifications. Each one focuses on a different aspect of how ISACA’s training can enhance your cybersecurity career, take a read: 

    Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

  • 5 Days ILT, VILT

    Validate your expertise and get the leverage you need to move up in your career.

    In this course, you’ll cover all five domains of the Certified Information Systems Auditor (CISA) exam and gain the knowledge and technical concepts required to obtain CISA certification. Since its inception in 1978, the CISA exam has become the gold standard of excellence in IS auditing, control, and security.

    Our experts have created a study guide of relevant, up-to-date information, including summary charts, insightful data, and practice exams.

    Here are five insightful blog posts about ISACA and its cybersecurity certifications. Each one focuses on a different aspect of how ISACA’s training can enhance your cybersecurity career, take a read: 

    Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

  • 4 Days ILT, VILT

    The only globally accepted IT risk management certification for professionals with three or more years of experience.

    This credential demonstrates expertise in identifying and managing enterprise IT risk and implementing and maintaining information systems controls. CRISC can enhance your IT team’s credibility with stakeholders and clients.

    The artificial intelligence revolution is rewriting the rules of cybersecurity, and the financial stakes are massive. AI-powered cybersecurity will skyrocket from $15 billion in 2021 to a staggering $135 billion by the end of the decade – Artificial Intelligence in Cybersecurity Market Analysis

    In this course, you’ll cover all four domains of the Certified in Risk and Information Systems Control (CRISC) exam and gain the knowledge and concepts required to obtain CRISC certification. Since its inception in 2010, the CRISC certification is for IT and business professionals who identify and manage risks through the development, implementation, and maintenance of appropriate information systems (IS) controls.

    Here are five insightful blog posts about ISACA and its cybersecurity certifications. Each one focuses on a different aspect of how ISACA’s training can enhance your cybersecurity career, take a read: 

    Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

  • 4 Days ILT, VILT

    IT systems are continually evolving to ensure competitiveness, enable reach to global markets and handle external pressures such as regulation. By managing, advising and assessing the enterprise’s IT infrastructure and processes, individuals play a role in IT governance and provide significant support to the board of directors and executive management.

    The Certified in the Governance of Enterprise IT® (CGEIT®) program supports increasing business demands and recognizes the wide range of professionals whose knowledge and application of IT governance principles are key to managing the forces of transition.

    Learn more about Malaysia’s Top Cybersecurity Strategies and Trends in 2024.

    Here are five insightful blog posts about ISACA and its cybersecurity certifications. Each one focuses on a different aspect of how ISACA’s training can enhance your cybersecurity career, take a read: 

    → Top ISACA Cybersecurity Certifications 2024 | Career Advancement 

     Incorporating ISACA Certifications into Corporate Training Program 

     ISACA’s CISM vs CRISC: Which Certification Is Right for You? 

     Your Ultimate Guide to the ISACA CISM Certification 

     Become a leader with ISACA: Cybersecurity Leadership 

    Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

  • 3 Days ILT, VILT

    COBIT 2019 helps enterprises maximize the value of their technology investments. Throughout its history, COBIT has been used by enterprises around the world to significantly and sustainably improve the management of enterprise IT and governance.  In the age of technology-enabled business strategies, the COBIT 2019 framework has emerged as an indispensable framework.

    COBIT 2019 builds on the popular COBIT5 framework which provides globally accepted principles, practices, analytical tools and models designed to help business and IT leaders maximize trust in, and value from, their enterprise’s information and technology assets. COBIT 2019 continues to integrate existing ISACA risk and value management frameworks into an established governance framework provided for in earlier versions of COBIT.

    COBIT 2019 provides upgraded guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives. This framework helps both business and technology leaders address the needs of all stakeholders, from shareholders to regulators, across the enterprise.

  • 4 Days ILT, VILT

    This ITIL4-HVIT: ITIL 4 Specialist High Velocity IT certification module provides the candidate with an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products and services to obtain maximum business value.

    • Digital Transformation Strategies: Different strategies and approaches for transforming traditional IT operations into a more digitally-focused and agile environment.
    • Agile and DevOps Principles: Understand how Agile and DevOps practices can be applied to IT service management to accelerate service delivery, improve collaboration, and enhance efficiency.
    • Lean and Continuous Improvement: How lean principles can be applied to eliminate waste and streamline processes within IT operations. Explore the concept of continuous improvement to drive ongoing enhancements.
    • Automation: Gain insights into the role of automation as well as AI and ML in modern IT operations, including how to leverage these technologies for efficiency and innovation
    • Digital Product Management: Understand the concepts of digital product management and how to design, develop, and manage digital products and services that meet customer needs and deliver value.
    • Service Resilience: Understand how to ensure the resilience and security of digital services in a high-velocity environment, including strategies for addressing security threats and vulnerabilities.
    • Service Performance Metrics: Explore the measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services.
    • Customer-Centric Approaches: Learn about the importance of having a customer-centric mindset and focus on delivering services that are aligned with customer expectations to create a positive experience.
    • Culture: Recognize the significance of culture when transitioning to high-velocity IT including strategies for fostering a culture of innovation, collaboration, and agility.
  • 4 Days ILT, VILT

    This ITIL4-DSV: ITIL 4 Specialist Drive Stakeholder Value certification module provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers, and partners, including key customer/user experience and journey mapping concepts.

    Understanding Stakeholder Needs And Expectations: Identify, assess and prioritise the needs and expectations of various stakeholders, including customers, employees, partners and regulators.

    • Customer Experience Management: Gain a deeper understanding of the principles of creating and maintaining a positive customer experience.
    • Service Relationships: Learn how to effectively manage relationships with a variety of stakeholders, including customers, users, suppliers and partners.
    • Value Co-creation: Explore the concept of value co-creation, where value is not just delivered to customers but created collaboratively with them.
    • Service Level Management: Learn how to establish, monitor and report on service levels to ensure that they meet stakeholder requirements and agreements.
    • Service Metrics And KPIs: Understand how to define and use KPIs and metrics to measure, report and improve service performance, customer satisfaction, and value.
    • Customer Journey Mapping: Explore techniques for mapping the customer journey to identify touchpoints, pain points and opportunities for improving the customer experience.
    • Service Improvement: Develop the skills to continually improve services based on stakeholder feedback. Implement a culture of continuous improvement to enhance value over time.
    • Communication And Collaboration: Foster positive stakeholder relationships through effective communication and collaboration.
  • 4 Days ILT, VILT

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The ITIL4 Strategist: Direct, Plan and Improve (DPI) course helps ITSM practitioners acquire further insight into ITIL 4 – specifically in the areas that contribute to creating and sustaining an IT organization steeped in the growth mindset.

    The ITIL4-DPI: ITIL 4 Strategist Direct Plan and Improve certification course covers both practical and strategic elements related to improvement. Lean and Agile methodologies and techniques, a feature of ITIL 4, is embedded into directing, planning and improving services in support of business objectives. This interactive course is indispensable to the development of the modern day technologist and ITSM practitioner and leader in modern IT organizations seeking to innovate and improve IT services delivered to the business.

  • 4 Days ILT, VILT

    Digital and information technologies have changed the world. Every aspect of life has been impacted in some way by technology that did not exist just 50 years ago. Digital and information technologies have disrupted the business world, but they have also provided the keys to success. Each wave of innovation brings opportunities and capabilities to those organizations that are willing to change how they think and work.

    The disruptive nature of innovations like artificial intelligence, machine learning, virtual working, and internet of things is compounded by the frequency of the innovations. Organizations must adapt quickly and repeatedly; continually adjusting their strategies.

    The IITL 4 Leader: Digital and IT Strategy course adds a new perspective to the ITIL 4 guidance and elevates the discussion to an organizational strategy level.

    The course enables IT and digital leaders to influence and drive strategic business decisions through creating an appropriate digital strategy aligned to the wider business goals, understanding how business and IT leaders respond to digital disruption and exploiting the ITIL 4 framework to support organizations on their challenging digital transformation journey.

    The course will cover how ITIL 4 can be integrated with emerging practices and new technologies to meet new internal and external challenges in the age of volatility, uncertainty, complexity and ambiguity (VUCA).

    In this course, there is a mandatory case study assessment for student to pass prior to taking up the actual exam. This assessment is an open-book assessment with the passing score of 75% (30 correct out of 40).

  • 4 Days ILT, VILT

    Many city landmarks offer panoramic views from their observation decks. From a high viewpoint, the distances between some buildings might be closer and others further apart, than at first glance. Perspective is key and necessary component for the successful delivery of mature technology-enabled services.

    In service management, two vital elements for success are perspective and flexibility:

    • Perspective: understanding the overall picture of what a service does and how it is delivered. This involves a wide variety of skills, processes, knowledge, tools, and technologies to deliver business and customer value.
    • Flexibility: involves using the portfolio of tools and artefacts appropriately within complex environments. Service management is not a one-size-fits-all approach. The expectations around the customer experience and business value cannot be met with a single and isolated view.

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.

    The ITIL 4 Specialist: Create, Deliver and Support (CDS) course helps ITSM practitioners assimilate further into the emerging practices of ITIL4 – specifically in the areas of the Service Value Stream and the use of the Value Stream with a specific focus on the creation, delivery and support of new services, and the provisioning of user support.

    Relevant supporting ITIL Practices to these value streams are examined. Team collaboration, integration and organizational cultural aspects critical to the success of the adoption of the value streams are discussed. The course also covers the management and prioritization of work through several techniques and scrutinizes the contribution of continual improvement.

    This interactive course is essential to the development of the modern-day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business.

  • AZ-500T00: Secure Cloud Resources with Microsoft Security Technologies

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    Level up with Microsoft Certified: Azure Security Engineer Associate

    This Azure Security Engineer course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities on Microsoft Azure.

    This course includes security for identity and access, platform protection, data and applications, and security operations.

    Get Azure AI certified with Microsoft Malaysia’s Learning Partner of the Year 2024 today.

  • DP-100T01: Designing and Implementing a Data Science Solution on Azure

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    Level up with Microsoft Certified: Azure Data Scientist Associate.

    Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This DP-100T01: Designing and Implementing a Data Science Solution on Azure course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring with Azure Machine Learning and MLflow.

    Level up your skills and stand out with a globally recognized certification with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

  • AZ-400T00: Designing and Implementing Microsoft DevOps Solutions

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    Gain subject matter expertise to work with people, processes, and technologies to continuously deliver business value as an Azure DevOps Engineer.

    Validate mastery of skills required to design and implement strategies for collaboration, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, monitoring, and feedback with the Microsoft Certified: DevOps Engineer Expert certification.

    This expert-level Azure DevOps course is a good fit for you if your responsibilities include designing and implementing strategies for collaboration, code, infrastructure, and source control, along with security, compliance, continuous integration, testing, delivery, monitoring, and feedback. You should have experience working with people, processes, and technologies to continuously deliver business value.

     

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