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  • 2 Days ILT, VILT

    In today’s organisations, leadership effectiveness is no longer driven by authority, experience, or technical expertise alone. Leaders are expected to model integrity, make sound decisions under pressure, influence without force, and build trust across teams and generations.

    Essential Habits of Highly Effective Leaders is a practical leadership development workshop designed to help participants build the core habits that drive sustainable leadership effectiveness — starting from self-leadership, moving into interpersonal leadership, and culminating in long-term performance and renewal.

    This is not a motivational program. It is a behavioral leadership transformation experience — where leaders examine their habits, challenge ingrained thinking patterns, practice real workplace conversations, and commit to leadership behaviors that can be applied immediately at work.

  • 2 Days ILT, VILT

    In today’s competitive business environment, English has become the global language of commerce and communication. However, effectively using English in the workplace requires more than basic proficiency—it demands clarity, conciseness, proper grammar, and professional expression in both spoken and written formats.

    This course equips participants with the ability to communicate confidently and professionally across different business contexts. From emails and reports to presentations and meetings, participants will strengthen their foundation in grammar, vocabulary, pronunciation, listening, and writing, ensuring that they project the right image for their organization.

  • 2 Days ILT, VILT

    In today’s workplace, authority no longer guarantees influence, and experience alone no longer guarantees results. Leaders are expected to navigate ambiguity, manage resistance, lead diverse teams, and adapt faster than change itself.

    Adaptive Leadership in Action equips participants with the mindset, tools, and behaviors required to lead effectively when answers are unclear, stakes are high, and people are resistant.

    This is not a theory-heavy leadership course.
    It is a behavioral transformation lab — where leaders practice real conversations, confront limiting beliefs, and learn how to mobilize people through change without relying on position or control.

  • 2 Days ILT, VILT

    The IT Audit Fundamentals Certificate provides knowledge and performance-based learning that empowers early professionals to gain insights into the principles of audit and build a foundation of knowledge and skill to be a successful IT auditor and a valuable step on the pathway to earning the CISA® Certification.

    There are 55 questions on the exam which must be completed in two hours. It is available online in-person testing centers where available

  • 3 Days ILT, VILT

    Whether you’re already delivering AI initiatives or eager to start, this certification gives you the structure and credibility to turn innovation into measurable, lasting value.

    With PMI-CPMAI you’ll learn how to:

    • Turn bold AI visions into clear, achievable project plans
    • Navigate fast-changing technologies without needing tool-specific training
    • Unite cross-functional teams around a shared process
    • Deliver outcomes that are ethical, measurable, and built to withstand business scrutiny

    No matter your role (Project Manager, technologist, data expert, or consultant) PMI-CPMAI helps you grow your skills and your career in a market that rewards professionals and AI-savvy leaders.

  • CSSLP: Certified Secure Software Lifecycle Professional

    Price range: RM14,000.00 through RM16,696.00
    5 Days ILT, VILT

    Earning the globally recognized CSSLP secure software development certification is a proven way to build your career and better incorporate security practices into each phase of the software development lifecycle (SDLC).

    CSSLP certification recognizes leading application security skills. It shows employers and peers you have the advanced technical skills and knowledge necessary for authentication, authorization and auditing throughout the SDLC using best practices, policies and procedures established by the cybersecurity experts at ISC2.

    Prove your skills, advance your career, and gain support from a community of cybersecurity leaders here to help you throughout your professional journey.

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    ITIL5F: ITIL Foundation (Version 5) (21 PDUs Claimable)

    Price range: RM4,000.00 through RM4,500.00
    3 Days ILT, VILT

    The global best practice framework for digital product and service management.

    Build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

    • ITIL is the most widely adopted framework for managing technology-based services and creating value for stakeholders.
    • ITIL has evolved beyond IT service management into a best-practice framework for digital product and service management.

    Delve into the core ITIL principles and practices. Future-proof your career with in-demand skills and reach attractive roles spanning product, service, experience, strategy and transformation.

  • 2 Days ILT, VILT

    Business analysts play a critical role in bridging business needs, data, and technology. As organisations generate increasing volumes of data and face faster decision cycles, Artificial Intelligence (AI) is becoming an essential capability for modern business analysis.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI enable business analysts to analyse information more efficiently, uncover patterns, generate insights, document requirements, and communicate recommendations with greater clarity and speed. AI tools can support analysts across the entire analysis lifecycle—from problem definition and stakeholder engagement to data analysis, reporting, and strategic decision support.

    This course provides a practical, business-focused introduction to AI for business analysts. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real business analysis use cases, responsible AI usage, and improving the quality and impact of analytical work, without requiring programming skills

  • 2 Days ILT, VILT

    Cyber threats are increasing in scale, sophistication, and speed. Traditional security approaches—based solely on static rules and manual analysis—are no longer sufficient to detect and respond to modern cyberattacks. Artificial Intelligence (AI) is now a critical capability in strengthening cybersecurity posture, enabling faster threat detection, improved incident response, and enhanced security decision-making.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI are transforming cybersecurity across areas such as threat intelligence analysis, log investigation, vulnerability assessment, security reporting, and awareness training. At the same time, AI introduces new risks, including adversarial AI, hallucinated outputs, and over-reliance on automated decisions.

    This course provides a practical, security-focused introduction to AI for Cybersecurity. Participants will learn AI fundamentals, explore how AI tools support cybersecurity workflows, and gain hands-on experience using GenAI tools to assist with threat analysis, incident response documentation, risk reporting, and security operations—without requiring programming skills.

  • 2 Days ILT, VILT

    Customer service is at the heart of customer satisfaction, retention, and brand reputation. As customer expectations rise and service channels multiply (email, chat, social media, calls), Artificial Intelligence (AI) is becoming a critical enabler for delivering faster, more consistent, and more personalised customer experiences.

    Advances in Generative AI, Large Language Models (LLMs), and conversational AI allow customer service teams to respond more efficiently, handle higher volumes, standardise service quality, and support agents in real time—without replacing the human touch. AI can assist across the entire customer service lifecycle, from inquiry handling and complaint resolution to knowledge management, reporting, and service improvement.

    This course provides a practical, customer-service-focused introduction to AI. Participants will learn AI fundamentals, understand how different AI tools support service workflows, and gain hands-on experience using leading GenAI tools to improve response quality, speed, and professionalism—while maintaining empathy, ethics, and organisational standards.

  • 2 Days ILT, VILT

    Education is undergoing a major transformation driven by Artificial Intelligence (AI). From lesson planning and content creation to assessment design, feedback, and student support, AI offers powerful opportunities to enhance teaching effectiveness, improve learning experiences, and reduce administrative burden—when used responsibly.

    Advances in Generative AI and Large Language Models (LLMs) enable educators to personalise learning materials, generate assessments, provide formative feedback, support diverse learners, and streamline academic workflows. However, these opportunities come with challenges related to academic integrity, ethics, bias, data privacy, and the evolving role of educators.

    This course provides a practical, education-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support teaching and learning, and gain hands-on experience applying AI to real educational tasks. The emphasis is on pedagogical value, ethical use, and immediate classroom applicability, without requiring technical or programming skills.

  • 2 Days ILT, VILT

    Artificial Intelligence (AI) is becoming a foundational capability in finance and banking. Financial institutions are increasingly using AI to enhance risk management, fraud detection, financial analysis, customer engagement, reporting, and operational efficiency. With the rise of Large Language Models (LLMs) and Generative AI, finance professionals now have access to powerful tools that can analyse information, generate insights, and support decision-making at unprecedented speed.

    However, the finance and banking sector operates in a highly regulated environment, where data confidentiality, explainability, accountability, and ethical use are critical. AI systems must therefore be understood, governed, and applied responsibly, rather than used blindly.

    This course provides a practical, business-oriented introduction to AI for finance and banking professionals. Participants will learn core AI concepts, explore leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM, and apply them hands-on to real financial workflows. The focus is on practical application, compliance awareness, productivity improvement, and strategic readiness, without requiring any programming background.

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