Learn how to implement GitHub Actions and configure Azure Load Testing to automate testing app deployments.
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With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.
In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.
In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.
Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.
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This learning path examines the key Microsoft 365 security and compliance features that administrators must prepare in order to successfully implement Microsoft 365 Copilot.
Cybersecurity is not optional. It’s Operational. Don’t wait for a breach. Build the skills. Earn the badge. Lead the defense. Explore our Top Cybersecurity Skills for Malaysia’s Digital Future campaign.
Be the reason your organization survives the next cyberattack.
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This course examines how administrators can manage and extend Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement and administer it, and then explores the fundamentals of Copilot extensibility.
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Microsoft AI Builder offers a wide array of AI capabilities. Through this learning path, you discover how to leverage AI for your business enhancement, include text recognition, document processing automation, and incorporate AI Builder’s features into applications or workflows.
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Do you have information locked up in structured and unstructured data sources? Using Azure AI Search, you can extract key insights from this data, and enable applications to search and analyze them.
Discover opportunities in Malaysia’s growing digital economy. With billions of dollars invested by global tech giants like AWS, Microsoft, Google, and Oracle, Malaysia is rapidly emerging as a hub for digital innovation. The demand for certified Data and AI professionals has never been higher, making it the perfect time to elevate your career.
Explore the top Data and AI certifications for 2025. Be the professional businesses are searching for—get Data & AI certified today!
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Master the implementation and management of SOC 2 framework to ensure organizational data privacy and security compliance.
The Lead SOC 2 Analyst training course equips participants with the knowledge and skills necessary to support organizations in establishing and implementing security measures based on the SOC 2 requirements.
These requirements are established by the American Institute of Certified Public Accountants (AICPA), specifying how service organizations should handle sensitive customer data based on five trust security services: security, availability, integrity, confidentiality, and privacy.
In addition to earning proficiency in SOC 2, participants will also learn about the role of key stakeholders and the importance of working with other organizations to ensure effective compliance management and possess the necessary competencies to manage a SOC 2 implementation team.
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Understand the implementation and management of information security controls based on ISO/IEC 27002.
ISO/IEC 27002 Manager enables participants to acquire the necessary knowledge and skills to support an organization in selecting, implementing, and managing information security controls based on ISO/IEC 27002. The training course provides information that will help participants in gaining a thorough understanding of how information security risks can be treated by selecting relevant controls, especially in the context of an information security management system (ISMS).
A PECB ISO/IEC 27002 Manager certification will enable you to demonstrate your comprehensive knowledge in the implementation and management of information security controls based on industry best practices.
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Master the implementation and management of information security incident management processes based on ISO/IEC 27035.
The ISO/IEC 27035 Lead Incident Manager training course equips participants with the knowledge and skills necessary to support organizations in establishing and implementing a process for managing information security incidents.
This training course is based on the ISO/IEC 27035 series and other good practices of incident management and covers the entire incident lifecycle, from incident planning to post-incident activities.
In addition, participants will also learn about the role of key stakeholders and the importance of working with other organizations to handle information security incidents.
