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  • 4 Days ILT, VILT

    IBM Network Performance Insight is a network performance monitoring system. It offers real-time and historical trends in network performance and interactive views of network data that help reduce network downtime and optimize network performance. Network Performance Insight provides IBM Netcool Operations Insight with comprehensive IP network device performance monitoring and traffic analysis. In this 3-day course, you learn how to install IBM Network Performance Insight and integrate it with IBM Netcool Operations Insight. This course is lab-intensive, with an emphasis on hands-on exercises.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

  • 4 Days ILT, VILT

    In this IBM Netcool Operations Insight 1.6 – Implementation and Configuration course, you install and configure Netcool Operations Insight v1.6 base and Networks for Operations Insight. Features that you configure include event search, event analytics, and topology search.

  • 5 Days ILT, VILT

    This course covers the installation, configuration, use, customization, integration of Tivoli Network Manager 4.2 with Network Operations Insight, and network monitoring using the Network Manager pollers. The workshop includes approximately 40% lecture and 60% hands-on exercises. The workshop begins with a basic overview of product components and their associated functions. You configure Tivoli Network Manager and perform a full discovery of simulated networks. To further understand the intricacies of the discovery cycle, you customize discovery by changing the behavior of finders and agents. You also learn to create real-time MIB graphs, control polling behavior, connect isolated networks through manual map editing, and use the reporting functions of IBM Tivoli Network Manager. You also learn to use the Network Health Dashboard and create custom dashboards.

  • 4 Days ILT, VILT

    This IBM Tivoli Netcool Impact 7.1 Administration and Implementation course teaches students how to deploy and administer IBM Tivoli Netcool/Impact through practice exercises. This course is designed specifically for anyone who might be technically responsible for the design and implementation of Netcool/Impact, a highly scalable analytics engine that adds event and service enrichment and business impact analysis for event data. You should expect exposure to all fundamental elements of Netcool/Impact with a focus on developing policies within the Netcool/Impact product and exploring the features that enhance the visualization, usability, and integration functions. The visualization enhancements are facilitated by the integration of the IBM Dashboard Application Services Hub, which is part of Jazz™ for Service Management, and Netcool/Impact features such as the UI data provider.

  • 4 Days ILT, VILT

    This IBM Netcool OMNIbus 8.1 Administration and Maintenance course is designed for IBM Netcool/OMNIbus 8.1 advanced users and administrators. It includes hands-on lab exercises that are based on a distributed deployment of Netcool/OMNIbus. You start with two images with Netcool/OMNIbus installed and deployed in a high-availability configuration. You use this environment to explore advanced administration topics and deploy advanced features.

    Note that product installation is not covered in this class. Product installation is covered in Netcool/OMNIbus 8.1 Installation and Configuration (TN025G).

  • 3 Days ILT, VILT

    This TN025G: IBM Tivoli Netcool OMNIbus 8.x Installation and Configuration course teaches you to perform a complete installation of IBM Tivoli Netcool/OMNIbus 8.1. Through lectures and extensive hands-on exercises, you learn all the steps necessary to perform an installation, including hardware sizing, confirming software prerequisites, installation, creation of ObjectServers, installation of probes, installation of gateways, configuring high availability, and deploying historical event reporting.

    Throughout the course, you practice your knowledge through extensive hands-on exercises that emphasize the skills taught in the lectures. The lab environment for this course uses the Red Hat Linux platform.

  • 1 Day ILT, VILT

    The “Teamwork Makes the Dream Work” Workshop is a dynamic, interactive program designed to enhance team leadership and collaboration among senior executives and team leaders. The workshop begins with Leadership Journey Jigsaw focusing on personal leadership journeys, to set the stage with Dr. John Maxwell’s “17 Indisputable Laws of Teamwork” and engaging participants in pair-and-share activities to foster connection. Participants then explore their Leadership Style Teamwork Profiles, learning to understand themselves and appreciate diverse teamwork styles, culminating in a group exercise to visualize team dynamics. 

    The next segment delves into personal work motivation, using the Motivators framework to help participants identify what energizes them and their teams. By integrating Leadership Team Style and Motivators insights, leaders gain practical strategies for managing strengths and resolving conflicts, with actionable takeaways for immediate on the job application. 

    Senior leaders tackle the unique challenges of team development, decision-making, and effective leadership through structured discussions and real-world scenarios. Essential teamwork skills—such as goal setting, feedback, recognition, and managing differences—are taught employing adult learning techniques through a hands-on, skills application process. 

    A highlight of the workshop is the Team Competition Survival Game, where teams apply their learning in a high-stakes, simulated environment, followed by a debrief and awards. The workshop concludes with key insights, next steps for on-the-job application, participant feedback, and certificates.

  • 2 Days ILT, VILT

    You know the story: Your employees are skeptical and certainly not thrilled about being pulled away from their jobs to “be trained.”  

    Add to “participant reluctance” the fact that some training programs contain “dry” material, and your trainers are faced with an enormous challenge. 

    How do you turn negative perceptions into positive enthusiasm and necessary content into material that’s fun and interesting to learn? You get Tools for Trainer Excellence, the broadest, most comprehensive train-the-trainer workshop available today. 

  • 2 Days ILT, VILT

    Creative thinking is essential to your business!

    Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. Now you can learn proven creative thinking techniques to generate new ideas and get a blueprint for establishing a climate of innovation in this lively, interactive, and hands-on seminar.

    You will discover new ways to break through mental barriers, ho-hum thinking, and roadblocks—in order to improve performance, stimulate creative thinking and unleash the creative potential in yourself and your team

  • 2 Days ILT, VILT

    This 2-days programme provides a holistic form of grooming and image to the participants where they learn to easily transform their image, looks and confidence level.  The intention is to be in line with the positive transformation of the whole organization.  It will be excellent for those who want to learn how to carry themselves professionally at meetings, when meeting local and international clients, at events and how they project their image.

  • 2 Days ILT, VILT

    The 7 Habits of Highly Effective People is a signature training programme by FranklinCovey, The course has been designed to tap into the key traits and behaviors of those who are truly effective, and help you become one of those people. The course is organized according to the three components of productivity: the individual, the team and the organisation.

    In The 7 Habits of Highly Effective People Signature Programme, you will learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration, and apply principles for achieving a balanced life.  With the 7 Habits Process, partcipants are given the tools the need to properly apply the 7 Habits.

    This world renowned personal leadership development programme brings together modern technology and best practice with timeless principles of effectiveness. Learn the skills to get directly at the heart of individual, team, and organizational effectiveness by developing leadership skills at each level.

  • 2 Days ILT, VILT

    First, identify the root cause and develop the problem statement to avoid wasting time on symptoms. Methods of gathering data are given so that solid conclusions are formed. Numerous creative ways to develop solutions are shared. Decision making models and strategies are used to choose the best solution to implement.

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