Courses - Page 12 of 36 - HRDC Claimable IT Training and Certification

TMY Human Capital Development Soft Skills Courses

AMA-5289: Territory And Time Management For Salespeople

RM3,500.00

2 Days ILT, VILT

In just two days, you’ll learn how to take control of your time and work day so you can increase productivity, maximize your selling effectiveness and meet your goals. You’ll adopt an organized approach to managing your responsibilities. Prioritize activities and accounts to increase revenue.

Identify time management roadblocks by participating in exercises and creating a plan to shore up counterproductive behaviors and habits. You’ll return to work with a more confident outlook, strategies to improve the balance between personal and professional responsibilities and the skills to mine your territory for maximum gain.

AMA-2128: Achieving Leadership Success Through People

RM3,500.00

2 Days ILT

Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this AMA-2128: Achieving Leadership Success Through People seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation

RM3,500.00

2 Days ILT, VILT

Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses.

The solutions aren’t always found in “Management 101”—but in this AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.

You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.

AMA-2115: Responding to Conflict: Strategies for Improved Communication

RM3,500.00

4 Days VILT

Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether.

This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and then choose the appropriate strategies and tools to manage and/or resolve these conflicts. You’ll develop greater awareness of your emotional triggers and how to control them.

In addition, you will learn how to continually action-plan around the implementation of your new skills.

Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

AMA-2021: Transformational Leadership: How To Inspire Extraordinary Performance

RM3,500.00

2 Days ILT, VILT

In today’s ever-changing business landscape, transformational leadership is an essential tool for success.

Transformational leadership is a type of leadership that focuses on creating positive change within an organization. Transformational leaders are typically visionary and inspiring, and they motivate and encourage others to achieve the organization’s goals. Transformational leadership can benefits both leaders and organizations

In this AMA-2021: Transformational Leadership: How To Inspire Extraordinary Performance seminar, you will build a clear roadmap that includes specific steps, techniques, and tools to make you the change agent. You change and others will follow.

Get ready to assess your skills, master new strategies, and transform.

AMA-2546: Agile Leadership and Strategy

RM3,500.00

2 Days ILT, VILT

In a shifting business environment, it’s the agile and resilient organizations that have a much better chance to survive—and even to thrive. With future orientation and entrepreneurial focus, this AMA-2546: Agile Leadership and Strategy course gives you the roadmap to seize new opportunities and bounce back even stronger from unforeseen changes.

Let’s build agility and resilience into your leadership repertoire and your organization’s DNA. Add the ability to shift mindset and inspire behavior change. Plus, the strategies to create more flexible structures and processes that grow your organization’s capability and performance.

AMA-2118: Doing It All: How To Stay Focused And Engaged

RM3,500.00

2 Days ILT, VILT

In this AMA-2118: Doing It All: How To Stay Focused And Engaged seminar you will get your work world into clear focus and in sync with those around you. You will learn tools that help you get into productive flow whenever you need to and how to get back on track when you are thrown off course. You will leave with tools that help you make the best of your innate strengths, mitigate your challenges, and stay focused.

You will also learn how to stay in focus and on a productive course when others around you are throwing distractions and barriers in your way.

AMA-5535: Strategic Sales Negotiations

RM3,500.00

2 Days ILT, VILT

Regain the seller’s advantage over today’s more sophisticated purchaser with the help of this strategic sales negotiation training. Learn the tools, techniques and savvy sales negotiation tactics that enable you to influence your buyer’s perception of cost, value and benefits. Close the sale by maintaining a flexible position that successfully counters your buyer’s negotiating moves

Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

AMA-2532: Getting Results Without Authority

RM3,500.00

2 Days ILT, VILT

Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation.

Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.
You’ll practice persuasive communication and other influencing techniques right from day one through the final activity—and enhance your learning with videos, exercises, assessment tools and group discussions.

AMA-2558: Analytical Thinking, Problem Solving and Decision Making

RM3,500.00

2 Days VILT

Learn how to find, analyze and transform information to build better strategies and make more effective decisions with AMA’s Analytical Skills courses.

This AMA-2558: Analytical Thinking, Problem Solving and Decision Making seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage.

AMA-2261: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

RM3,500.00

2 Days VILT

In this time management and settings priority training course, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise.

Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

AMA-2012: AMA: How to Turn Data Into Compelling Visual Presentations (14 PDUs Claimable)

RM3,500.00

2 Days ILT, VILT

Your data is only as powerful as your visual presentation of it.

Data visualization is the process of creating graphical representations of data sets in order to reveal patterns and trends. When data is presented in a visual format, it is easier to see relationships and understand complex information. There are many different techniques that can be used for data visualization, and the best approach depends on the data set itself.

By using the right data visualization technique, it is possible to gain insights that would otherwise be hidden in a data set. As such, data visualization can be a powerful tool for understanding complex information.

In this AMA-2012: AMA: How to Turn Data Into Compelling Visual Presentations course, you will learn the fundamentals and best practices of data visualization techniques, as well as hands-on approaches to using Microsoft Excel and PowerPoint to present your data in a variety of formats.

AMA-2235: Building Better Work Relationships: New Techniques For Results-Oriented Communication

RM3,500.00

3 Days ILT, VILT

In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a “conscious communicator.” Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.

Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

AMA-1112: Data Analysis Fundamentals: A Hands-on Workshop

RM3,500.00

2 Days ILT, VILT

Learn how to find, analyze and transform information to build better strategies and make more effective decisions with AMA’s Analytical Skills courses.

Designed for those who have a basic familiarity with MS Excel and want to develop their ability to solve problems effectively and efficiently, this course goes beyond the qualitative side of data analysis to explore proven quantitative tools and methods for analyzing, interpreting, and utilizing data, so that more informed and reliable business decisions can be made.

Take this chance to add value to your organization by increasing your productivity in handling all the information and reports that pile up in the inbox every day—and lose the angst that goes with it!

AMA-2218: Fundamentals of Finance and Accounting for Non-Financial Managers

RM3,500.00

2 Days VILT

Financial skills are fundamental to any managerial position. Learn how to think finance, and you’ll expand your career opportunities. From accruals to write-offs to receivables and payables, this workshop shows non-financial managers the concepts, tools, and techniques that can help make each decision pay off—on the job and on the bottom line.

AMA-2102: AMA: Storytelling Power: Secrets for Exceptional Communication

RM3,500.00

2 Days ILT, VILT

Communication is key to maintaining productivity and achieving success in the workplace.

Stories have the power to engage others on an emotional level, making them more receptive to our message. They can also help to build empathy and understanding, two essential ingredients for effective workplace communication. In addition, stories can be used to highlight commonalities and shared experiences, fostering a sense of unity and cooperation.

This AMA-2102: AMA: Storytelling Power: Secrets for Exceptional Communication live virtual seminar will show you how to craft engaging and motivating stories that can spark commitment and passion throughout your organization—and grow your professional influence.

Get ready to create your most inspiring messages and convey them with true conviction.

Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

AMA-2133: Leading with Emotional Intelligence

RM3,500.00

2 Days ILT, VILT

Emotional Intelligence helps you create and sustain unique opportunities and more impactful relationships.

This AMA-2133: Leading with Emotional Intelligence course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

AMA-2533: Critical Thinking

RM3,500.00

2 Days ILT, VILT

Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.

You’ll learn how to:

Translate abstract ideas into tangible results
Evaluate ideas and adjust assumptions
Solve problems based on credible evidence
Make dramatically better decisions

You’ll also receive:

The “My Thinking Styles” assessment, which gauges your thinking style preferences
A personalized development report with your individual results and areas for development
AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
Pre- and post-seminar assessments
Tune-up materials to review what you’ve learned after the event
A skill-enabling toolkit, downloadable from the AMA Learning Portal

Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

AMA-2242: Moving from an Operational Manager to a Strategic Leader

RM3,500.00

2 Days ILT, VILT

Build proven leadership skills with AMA’s live online and in-person training courses.

Get the skills you need to lead. Being an effective leader requires having skills in areas that allow you to connect, motivate, and inspire.

This leadership seminar gives you the right practice to close the gap between where you are now and where you want to be. You’ll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.

AMA-2280: Leading Virtual Teams

RM3,500.00

3 Days ILT, VILT

Lead with impact, get results and reach your full potential.

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.

Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

AMA-2006: Advanced Tools and Techniques for Data Analysis

RM3,500.00

2 Days VILT

In this hands-on AMA-2006: Advanced Tools and Techniques for Data Analysis course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required.

As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.

AMA-2162: Developing Your Analytical Skills: How to Research and Present Information

RM3,500.00

2 Days VILT

When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions?
Whether you are developing a new product or service, presenting findings on a competitor’s product, or deciding how to allocate resources, you need the analytical skills to be able to support your conclusions with valid and credible evidence.

In this course, AMA-2162: Developing Your Analytical Skills: How to Research and Present Information you’ll learn the basics to implement a process for data analysis that ensures you’re focusing on the most critical information, involving the right people, and conveying your message in terms your audiences will understand.

AMA-2231: Making the Transition to Management

RM3,500.00

2 Days ILT, VILT

This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

AMA-2203: Communicating Up, Down and Across the Organization

RM3,500.00

2 Days ILT, VILT

Transform your communication skills and be a master influencer.

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

AMA-8506: Fundamentals of Human Resources Management

RM3,500.00

2 Days VILT

This comprehensive seminar delivers a modern view of HR’s role and will educate you and give you an opportunity to practice your skills in a variety of areas, including but not limited to:

Legal responsibilities
Talent Acquisition (Recruiting)
Talent Assessment (Performance Management and Diversity)
Talent Development (Coaching and Leadership Development)
Talent Measurement (Compensation) and much more

AMA-2233: Time Management

RM3,500.00

2 Days VILT

Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?

Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.

It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.

AMA-2960: Women’s Leadership Certificate Program

RM3,500.00

4 Days VILT

This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.

First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.

Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.

AMA-2968: Virtual Presentation Certificate Program

RM3,500.00

2 Days VILT

This is the course that will help you take command. Learn how to present with impact and confidence through focused, expert-led practice. Discover how to effectively adapt your voice and body language, learn preferred ways to present slides, be able to moderate question-and-answer periods, and get strategies to engage your audience. You will practice presenting using Zoom technology and receive immediate feedback from your expert course leader and fellow participants. Come away from this 2-day program feeling confident and ready to present virtually—and with style and professionalism.

AMA-2172: AMA Business Boot Camp: Management and Leadership Essentials

RM3,500.00

2 Days VILT

Based on the book AMA Business Boot Camp, edited by Edward T. Reilly, former President and CEO of AMA.

This virtually delivered course encompasses AMA’s years of trusted wisdom and training expertise, covering the most vital, time-tested management skills, tools and strategies. Your staff will complete the Golden Personality Type Profiler prior to class to gain a deeper understanding of themselves and others. As they work through each lesson, they’ll refer back to the results to pinpoint development opportunities so they can return to their job rejuvenated—better managers and communicators with renewed skills and confidence

IT Infrastructure Training and Certification

CT-SERVER+: CompTIA Server+

5 Days ILT, VILT

CompTIA Server+ validates the hands on skills of IT professionals who install, manage and troubleshoot servers in data centers as well as on-premise and hybrid environments.

CompTIA Server+ certified candidates can work in any environment.
It is the only certification not restricted to a single platform.
It is the only industry certification that covers the latest server technologies of on-premise and hybrid server environments including high availability, cloud computing and scripting.
CompTIA Server+ includes performance-based questions that require the candidate to demonstrate multi-step knowledge to securely deploy, administer and troubleshoot servers.

CompTIA Server+ ensures your IT staff have the skills and competencies necessary to strategically leverage both sides of data centers and cloud environments to deliver a successful infrastructure that meets business objectives.

CT-CYSA+: CompTIA Cybersecurity Analyst

5 Days ILT, VILT

Fortify Your Knowledge: How the CompTIA CyberSecurity Analyst Certification Prepares You for Real-World Threats.

This CompTIA CyberSecurity Analyst certification course covers the duties of cybersecurity analysts who are responsible for monitoring and detecting security incidents in information systems and networks, and for executing a proper response to such incidents. Depending on the size of the organization, this individual may act alone or may be a member of a cybersecurity incident response team (CSIRT).

The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization’s security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. Ultimately, the course promotes a comprehensive approach to security aimed toward those on the front lines of defense. In addition, this course can help students who are looking to fulfill DoD directive 8570.01 for information assurance (IA) training.

This program is designed for personnel performing IA functions, establishing IA policies, and implementing security measures and procedures for the Department of Defense and affiliated information systems and networks.

Level up your skills and stand out with a globally recognized cybersecurity certification with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

CT-NETWORK+: CompTIA Network+ Certification

5 Days ILT, VILT

The Official CompTIA Network+ (Exam N10-009) course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career.

It also addresses the content described in the exam objectives for the CompTIA Network+ certification. If you are pursuing a CompTIA technical certification path, obtaining the CompTIA A+ certification is an excellent first step to take before preparing for the CompTIA Network+ examination.

It’s never too late to start a career in tech. Learn why tech certifications matter for beginners/novices. Explore: Top 7 IT Certifications for Beginners in 2025 blog post.

CT-A+: CompTIA A+ Certification

5 Days ILT, VILT

CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.

It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

This course is designed for two exams which consists of performance based questions:

CompTIA A+ Core 1 220-1201 Certification Exam
CompTIA A+ Core 2 220-1202 Certification Exam

The exam price shown is inclusive for two exams.

CT-LINUX+: CompTIA Linux+ Certification

5 Days ILT, VILT

CompTIA Linux+ is a globally recognized certification that validates mastery of the tools and technologies required to manage, secure, optimize, and troubleshoot production Linux systems.

CompTIA Linux+ is the only job-focused Linux certification covering the latest foundational skills demanded by hiring managers.
Unlike other certifications, the new exam includes performance-based and multiple-choice questions to identify the employees who can do the job.
The exam covers tasks associated with all major distributions of Linux, setting the foundation for advanced vendor/distro-specific knowledge.

CompTIA Linux+ ensures candidates have the skills and knowledge required to configure, manage, operate, and troubleshoot Linux on-premises and cloud-based server environments while using best practices around security, scripting, containerization, and automation. It prepares staff to be proactive in securing organizations, scale and improve operations, and contribute to the bottom line.

CT-CLOUD+: CompTIA Cloud+ Certification

5 Days ILT, VILT

CompTIA Cloud+: The only performance-based IT Certification for cloud infrastructure services.

CompTIA Cloud+ represents the latest advancements in cloud computing, focusing on critical areas such as advanced cloud solutions, security, automation, and cloud management. The CompTIA Cloud+ certification exam will certify that the successful candidate has the knowledge and skills required to:

Understand cloud architecture and design concepts.
Implement and maintain a secure cloud environment.
Successfully provision and configure cloud resources.
Demonstrate the ability to manage operations throughout the cloud environment life cycle using observability, scaling, and automation.
Understand fundamental DevOps concepts related to deployment and integration.
Troubleshoot common issues related to cloud management.

Malaysia is becoming a digital leader fueled by global tech investments. Explore our recommended resources:

- Are Cloud Certifications Still Relevant in 2025?
- The Top 10 Cloud Certifications You Need in 2025

CT-SECURITY+: CompTIA Security+ (Plus) Certification

5 Days ILT, VILT

The official CompTIA Security+ (Exam SY0-701) course is the primary curriculum you will need to take if your job responsibilities include securing network services, devices, and traffic in your organization. You can also take this course to prepare for the CompTIA Security+ certification examination.

As one of the top IT certifications for beginners globally, this course will provide guidance and expertise to build on your knowledge of and professional experience with security fundamentals, networks, and organizational security as you acquire the specific skills required to implement basic security services on any type of computer network.

How to choose the right cybersecurity certification? Explore these recommended resources:

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