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  • 2 Days VILT

    In this hands-on AMA-2006: Advanced Tools and Techniques for Data Analysis course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required.

    As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.

  • 2 Days VILT

    When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions?
    Whether you are developing a new product or service, presenting findings on a competitor’s product, or deciding how to allocate resources, you need the analytical skills to be able to support your conclusions with valid and credible evidence.

    In this course, AMA-2162: Developing Your Analytical Skills: How to Research and Present Information you’ll learn the basics to implement a process for data analysis that ensures you’re focusing on the most critical information, involving the right people, and conveying your message in terms your audiences will understand.

  • 2 Days ILT, VILT

    This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

  • 2 Days ILT, VILT

    Transform your communication skills and be a master influencer.

    It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

    To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

  • 2 Days ILT, VILT

    Master Professional Communication: Diplomacy, Tact, & Credibility

    Your communication skills are the cornerstone of your professional image. Elevate your influence and career prospects by mastering diplomacy, tact, and credibility in every business interaction. This seminar empowers you to:

    • Choose Your Words Wisely: Understand the impact of language and emotional tone.
    • Understand Communication Styles: Gain insights into your own style and adapt to others.
    • Transmit & Receive Information Clearly: Develop skills for effective exchange of ideas, thoughts, and feelings.

    Why This Matters: Strong communication skills build positive reputations, enhance collaboration, and unlock career advancement.

    Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

  • 2 Days VILT

    This comprehensive seminar delivers a modern view of HR’s role and will educate you and give you an opportunity to practice your skills in a variety of areas, including but not limited to:

    • Legal responsibilities
    • Talent Acquisition (Recruiting)
    • Talent Assessment (Performance Management and Diversity)
    • Talent Development (Coaching and Leadership Development)
    • Talent Measurement (Compensation) and much more
  • 2 Days VILT

    Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?

    Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.

    It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.

  • 1 Day VILT

    For effective and productive virtual meetings, an understanding of the effect that technology can have (particularly on participants) is also crucial. At the same time, meeting participants must know how to properly engage in the meeting to get their messages across, while maintaining diplomacy and credibility.

    This program will equip you with the skills necessary to lead meetings for maximum engagement while creating clarity, purpose and value. You’ll also learn how to effectively participate in meetings, making your voice heard while observing proper virtual etiquette.

     

  • 1 Day ILT, VILT

    Powerful Techniques for Cultivating Your Resilience.

    This webinar is filled with specific, practical frameworks and tools to boost your mental toughness when facing fast-paced, difficult, ever-changing, and ambiguous situations.

    Join us to discover step-by-step methods for staying grounded and protecting yourself from the ravages of change and its accompanying stress. Because when you’re stressed, you won’t perform at your best—and your health will suffer.

  • 2 Days ILT

    Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this AMA-2128: Achieving Leadership Success Through People seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

  • 4 Days VILT

    Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether.

    This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and then choose the appropriate strategies and tools to manage and/or resolve these conflicts. You’ll develop greater awareness of your emotional triggers and how to control them.

    In addition, you will learn how to continually action-plan around the implementation of your new skills.

    Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

  • 1 Day ILT, VILT

    Biases play out in the workplace through micro-messaging, micro-aggression and micro-inequities—subtle behaviors that generally go unnoticed—and therefore result in the exact opposite of inclusion. People become marginalized, are not listened to or valued, and can miss out on opportunities to be heard and to advance their career.

    Through awareness-building discussions and activities, role-plays and unconscious bias case studies, this course will help you better understand bias and discover practical strategies that can help you and your colleagues avoid bias and leverage the power of a more positive, inclusive work environment.

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