Interpersonal skills is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee. Organizations are looking for people who can work well with team members and interact effectively with people within and outside the department. Since people are uniquely and predictably different, it is pertinent to understand individual behavioral together with strategic interpersonal communication, negotiation and conflict resolution techniques to enrich effective interpersonal skills and maintain a win-win harmonious workplace relationship.
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Being able to capture and maintain attention during a presentation is a must-have skill. Effective delivery and an impactful presence can help get a message across and influence an audience in memorable ways. It can boost the
presenter’s credibility and confidence that persists in all aspects of work and life – from selling to a client to inspiring your team. Today, with the onset of online meetings, there are now additional challenges to overcome.This course teaches how to properly refine your business presentations for maximum influence, credibility, and impact. Each module provides the knowledge and tactics that will empower participants to communicate confidently and competently to all types of audiences.
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“Beneath the rule of men entirely great, the pen is mightier than the sword”
– Robert Bulwer-Lytton –
Impactful and effective technical report writing is an essential part of the foundation of good business; the ability to report concisely and effectively to your employees, colleagues, customers and the public, will greatly assist you to get ahead. Differentiate yourself from the competition by learning the fundamentals of advanced business writing while discovering the power of effective technical report writing skills.
This specially designed 2-day training helps develop and refine your technical report writing skills. It empowers you to present information in an effective manner that assists your readers to solve a particular technical problem. Your active participation in our program provides you with a rigorous training environment, enabling you to apply and sustain your learning with the aim of forming winning habits
At the end of the training, you should have gained the ability to create a positive impact at every opportunity where technical report writing is required
Impress The Point! Through Effective Technical Report Writing focuses on the following areas:
- Context
- Rules
- Skills
- Styles
- Guidelines
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“The model of effective communication is often taken for granted, setting clear objectives in the beginning would derive better results”
This program is designed to expose participants to better communication between individuals, team, department and Organizations. In these two days, the participants will be challenged to move to the next level in communication
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“ WHAT MAKES A TEAM A TRIBE IS THE LEVEL OF COMMUNICATIONS “
What Is Communication Bootcamp?
True to its name, partcipants will experince a diffrence in this communication workshop . There will be no chairs not tables but actual camps. The one day program is designed to test the level of communication of team members to breaking point at times.
The participants will be exposed to the next level of communication as a team so that they can journey together and become a TRIBE!
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National surveys* of thousands of employees disclosed that while many people work hard, they are worried about their lack of effectiveness. Survey results indicate:
- Less than 50% of your team’s time is spent on the company’s most important objectives
- Only 14% of employees feel they are contributing to company success
- Less than half of your team know company’s goals
The problems are not limited to one industry, one geographic location, one economic group or even one age group. They are common to all. Workers have too many assigned tasks and too many competing priorities. People can’t identify key goals and, therefore, can’t deliver excellent results. Individuals, even entire departments, lack open communication. Crises are often reacted to with fast, less-than-effective decisions. The good news is that changing ineffective behaviors to effective behaviors will benefit everyone in your organization. The 7 Habits® can not only help you to better manage yourself, but learn to lead others and unleash team potential. Attend this powerful 2-day workshop and discover the same principles that have led the world’s foremost business leaders to the professional and business success they dreamed of.
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- Understanding the strategic management process
- Able to conduct strategic analysis
- Able to derive intended strategy from strategic analysis
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Business is becoming more complex and the need for leaders to quickly identify problems and provide innovative and workable solutions is in great demand.
In this interactive course, the participants will learn a practical, proven approach that will ground them in the skills of problem identification; quality solution creation; purposeful decision making; and fool-proof implementation practices.
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With an Ipad in one hand, an iPhone held with the other hand to their ear and with an eye on the latest downloads at the same time. They want to work but they don’t want work to be their life. These are the Gen Y, otherwise known as the millennials. Like them or not, they are here to stay and they’re not afraid to let you know of that reality.
Learn to manage young, smart and brash employees who may wear flip-flops to the office or listen to iPods at their desk. This informative and entertaining program combines relationship building with psychological research on how to raise your awareness of generational issues and create better relationships with younger employees with Coaching.
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This is a practical course on leadership skills for young managers. First, they learn about the 4 leadership styles and when they must use each of these styles. In self-discovery, they find out what is their default leadership style and how effective they are at using that style. As they have attended a communications course, this course zooms in on how to give corrective feedback that motivates their staff to want to change.
Positive/negative/positive feedback alone will never enable a staff to make the change needed. Delegating properly is a difficult task and to help them delegate acc urately, completely and in a timely manner, the 8 things for proper delegation are taught. They will need to lead group decisions, so they learn the 4 styles of decision-making to get the best contribuition from their staff. Sometimes, a consensus is needed to get total buy-in from the team, so they are taught how to achieve that. Being a new manager is stressful and covid-19 adds tremendously to that stress. The participants are taught how to de-stress so that they can face stress and still think logically and rationally. It is essential that they know how to enhance their confidence as a leader.
Tools:
- Your default leadership style
- How effective are you currently in your default leadership style?
- Your default decision-making style
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One of the key qualities of highly successful leaders is the ability to mentor and coach effectively. In this session, leaders learn how to coach and mentor using various tools and techniques. They learn the EDGE Model, which assures that any coaching or mentoring session is effective and productive.
This workshop is designed to be highly interactive with a mix of theory and practical sessions (group problem-solving/planning, experiential practice with role-playing of varying difficulty scenarios, interactive discussions & application exercises). Participants will emerge from the workshop having the knowledge and skills to become much more effective coaches and mentors. Also, they will know how to use the tools and techniques to drive staff motivators, ownership, productivity and effectiveness in their workplaces.
Scenarios of varying complexity will be used to enable the participants to apply their coaching and mentoring skills in situations that have contrasting dynamics.
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Assertive capability is one of the key elements that affect a leader’s credibility. Assertive decisions made by the leaders are crucial to the success or failure of a specific task and/ or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential leadership competencies through an experiential approach, whereby participants will learn through actual doing.
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Experience the possibilities of DevOps through proven open culture and practices used by Red Hat to support customer innovation.
The TL500: Red Hat Training: DevOps Culture and Practice Enablement is a five-day, immersive class offering students an opportunity to experience and implement cultural shifts that are utilized in many successful DevOps adoption journeys. Many agile training offerings focus on a particular framework, delivery mechanism, or technology. Instead, DevOps Culture & Practice combines the best tools from many leading frameworks to blend continuous discovery and continuous delivery with cultural and technical practices into a unique, highly-engaging experience simulating real-world scenarios and applications.
To achieve the learning objectives, participants should include multiple roles from an organization. Business product owners, architects, developers, and site reliability engineers will gain the experience of working outside of their traditional silos. The daily routine simulates a real-world delivery team, where cross-functional teams learn how collaboration breeds innovation. Armed with shared experiences and best practices, the team can apply what it has learned to help the organization’s culture and mission succeed in the pursuit of new projects and improved processes.
This course includes a copy of the Red Hat Training: Open Practices for your DevOps Journey course book, which can be used as a resource as students take the learnings from this course and apply them to other real world scenarios.
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Discover open practices for incremental process changes to assist in your DevOps transformation journey.
The TL250: Open Practices for your DevOps Journey course prepares a student to facilitate and participate in discovery, planning, and delivery of projects where DevOps transformation is desired.
At the end of this course, you will establish a toolbox of select practices and rethink your approach to cross-functional team projects. Utilizing new skills will enable your organization to effectively discover team purpose, align on project options, and deliver value that achieves target outcomes
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A pragmatic introduction to the Site Reliability Engineering implementation of DevOps
Red Hat Transformational Learning: Introduction to Pragmatic Site Reliability Engineering (TL112) teaches the vocabulary, concepts and cultural considerations required to prepare to adopt an implementation of DevOps referred to as Site Reliability Engineering (SRE). In this course, the history, definitions, and Red Hat specific take on this practice will be explored as the student prepares to continue the learning path of joining or implementing an SRE team.
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Develop, scale, and troubleshoot event-driven microservice applications.
Learn to use Kafka and AMQ Streams to design, develop, and test event-driven applications. Event-driven microservices scale globally, store and stream process data, and provide low-latency feedback to customers. This course is for application developers and is based on Red Hat AMQ Streams 1.8 and Red Hat OpenShift Container Platform 4.6.
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Manage, monetize, and secure APIs with Red Hat 3scale API Management
DO240: Build and Administer APIs with Red Hat 3scale API Management is a hands-on, lab-based course that gives SREs and administrators an introduction to managing cloud-native APIs with Red Hat 3scale API Management. This course enables developers and administrators to install, administer, monetize, secure and document your cloud-native APIs.
This course is based on Red Hat 3scale API Management 2.11.
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Advance your Ansible skills and develop automation that scales by applying recommended practices with the new, container focused tools from Red Hat Ansible Automation Platform
This Red Hat Ansible course is designed for automation content developers to leverage the new, container focused tools from Red Hat Ansible Automation Platform to efficiently develop automation that can be managed by the automation controller. Learn recommended practices for automation development using reusable code, advanced playbook techniques, shared execution environments, and preparing for scalable automation with the automation content navigator.
This DO374: Developing Advanced Automation with Red Hat Ansible Automation Platform course is based on Red Hat Ansible Automation Platform 2.0.
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This MB-330T00: Microsoft Dynamics 365 Supply Chain Management course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing.
This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.
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Deploy, configure, manage, and migrate virtual environments
Red Hat Virtualization with exam (RH319) teaches and validates the skills needed to deploy, administer, and operate virtual machines in your organization using Red Hat® Virtualization. Through numerous hands-on exercises, you will demonstrate the ability to deploy and configure the Red Hat Virtualization infrastructure and use it to provision and manage virtual machines. This offering also prepares you for and includes the Red Hat Certified Specialist in Virtualization exam.
This offering is based on Red Hat Enterprise Virtualization 4.3 and Red Hat Enterprise Linux® 7.6 and 8, as well as Red Hat Hyperconverged Infrastructure for Virtualization 1.6.
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Announcing the Microsoft Certified: Power Automate RPA Developer Associate certification.
RPA developers have a keen interest in providing automated solutions for their organizations. These developers have experience reviewing solution requirements, creating process documentation, and designing, developing, troubleshooting, and evaluating solutions. Their responsibilities include working with business stakeholders to help improve and automate business workflows. In addition, they collaborate with administrators to deploy solutions to production environments.
Candidates for this PL-500T00: Microsoft Power Automate RPA Developer course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions. Candidates work with business stakeholders to improve and automate business workflows. They collaborate with administrators to deploy solutions to production environments, and they support solutions.
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Extend Agile beyond a single approach: Because true agility comes from freedom, not frameworks.
Do you want to learn how to successfully lead one, or perhaps several agile teams? Are you looking to accelerate your ability to manage high-profile initiatives that are critical to enterprise success? Do you want to take business agility to the next level by applying agile and lean techniques in a wide range of situations, including non-software teams?
Disciplined Agile Senior Scrum Master (DASSM) teaches experienced agile practitioners how to use the Disciplined Agile (DA™) tool kit to optimize how teams work, work with allies within their organization, and solve a variety of advanced problems. This 14 PDU course will prepare you to take the DASSM exam and start using Disciplined Agile immediately within your leadership role.
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Program management is the centralized, coordinated management of a program to achieve the program’s strategic benefits and objectives. Organizations are increasingly seeking to better integrate and coordinate multiple projects to deliver business value.
A Program Management Professional (PgMP) oversees programs, defines projects and assigns project managers. Be recognized for your Elite-level Capabilities PgMP certification is PMI’s most elite qualification – proving that you have the advanced experience, knowledge, and skills necessary to define and oversee multiple projects, and deliver on important organizational objectives.
The Project Management Institute (PMI)®’s Program Management Professional (PgMP)® credential defines the global standard of best practices for program management professionals. As a result of attending this course, you will be equipped with the knowledge and skills to successfully deliver programs in the real world and prepare for the PgMP® certification exam. Good Program Management practices are crucial for a successful Program Benefits. Delivering timely and maximizing resources to produce quality results are crucial.
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Business analysis has become a competency of critical importance to project management. Becoming certified as a business analysis (BA) expert can move your career in a fresh direction while opportunities for BAs are on the rise.
It’s time to become the certified expert your organization needs. If you work with stakeholders in defining requirements, shaping project outputs and driving intended business outcomes, the PMI Professional in Business Analysis (PMI-PBA)® will spotlight your valuable skills.
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The PMI’s Risk Management Professional (PMI-RMP)® credential is a response to project management’s increasing growth, complexity and diversity. Globally recognized and demanded, the PMI-RMP® fills the need for a specialist role in project risk management.
It recognizes your unique expertise and competency in assessing and identifying project risks, mitigating threats and capitalizing on opportunities, while still possessing a baseline knowledge and practical application in all areas of project management.
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This Power User “Fast Start” course covers over 60 commands, functions, and knowledge objects to provide users with actionable information about searching best practices and knowledge management. Students will learn how to effectively utilize time in searches, work with different time zones, use transforming commands and eval functions to calculate statistics, compare field values with eval functions and eval expressions, manipulate output, normalize fields and field values, correlate and filter data from multiple sources, and create, manage, and share knowledge objects.
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Out of stock
Manage and provision large-scale deployments of JBoss Enterprise Application Platform
The Red Hat JBoss Application Administration II (AD348) prepares students to provision and manage Red Hat JBoss Enterprise Application Platform (JBoss EAP) in large-scale production environments. Intended for experienced administrators, this course provides a deeper understanding of how to work with JBoss EAP by taking a closer look at installation, clustering, deployments, scripting, management, messaging, and security with a view towards building on the skills established in AD248: Red Hat JBoss Application Administration I.
While focusing on automating tasks using the new command line interface (CLI) features of EAP 7, this course takes a deeper dive into provisioning JBoss EAP instances, live patching, clustering, and domain management through CLI scripting, custom coding, JBoss migrations, and a deeper dive into the security systems of JBoss EAP, including the management interface, securing resources such as JMS queues, implementing SSL for the web interface, RBAC, and network considerations. JBoss Application Administration II (AD348) also covers management, clustering, and tuning of of the ActiveMQ Artemis.
This course is based on JBoss EAP 7.
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Learn how to strengthen your strategic thinking skills and encourage it in others during this AMA-2018: Strategic Thinking training course. Through case studies and practical thinking exercises, you’ll stimulate your strategic thinking, learn to recognize patterns that impact strategy and enhance your abilities to generate new insights and ideas.
Come to your next strategic planning session with the best possible strategic ideas—and help your business move forward in an increasingly competitive world.
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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This AMA-2526: Strategic Planning course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking. Gain a wider perspective of the strategic planning process through breakout sessions, exercises and case applications.
Bring your strategic dilemmas to this program and get direction on analytical and organizational approaches.
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Advance your Microsoft SCI expertise with the all new Microsoft Certified: Cybersecurity Architect Expert certification.
This SC-100T00: Microsoft Cybersecurity Architect course prepares students with the background to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications.
Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS).
Cybersecurity is not optional. It’s Operational. Don’t wait for a breach. Build the skills. Earn the badge. Lead the defense. Explore our Top Cybersecurity Skills for Malaysia’s Digital Future campaign.
Be the reason your organization survives the next cyberattack.
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This four-day EDU-KFCO: VMware Kubernetes Fundamentals and Cluster Operations course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes.
Learn more about Kubernetes Expertise here: Kubernetes Expertise: Unlocking Cloud Potential in Malaysia
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As the environment in which we operate continue to evolve and present new challenges, organizations are considering the social and environmental impacts of their operations. With the IT space projected to be responsible for up to 20% of global energy consumption by 2030*, business leaders and professionals are proactively looking for ways to tackle this challenge.
As part of the ITIL 4 Specialist extension module, a stream of the globally recognized and adopted ITIL 4 framework, this course has been developed to support IT professionals who are looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it by driving sustainable and ethical behaviour and mindset.
The ITIL4-SDIT: Sustainability in Digital and IT course covers key sustainability competencies and capabilities that IT service organizations need to develop to address current and future sustainability challenges. It also involves providing a framework to support organizations during procurement and supply chain activities helping with interactions across the value chain to evolve sustainability practices.
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IBM Spectrum Virtualize software, part of the IBM Spectrum Storage family of software and the IBM SAN Volume Controller (SVC) is an enterprise-class storage system that helps organizations improve data economics by supporting the new large scale workloads that are critical to success. SVC systems can handle massive volumes of data from mobile and social applications, enable rapid and flexible cloud services deployments, and deliver the performance and scalability needed to gain insights from the latest analytics technologies.
This one day digital course introduces the IBM Spectrum Storage Software Family with emphasis on the IBM Spectrum Virtualize software. It also introduces the latest IBM SAN Volume Controller, 2145-SV1 storage engine, and the supported IBM SAS expansion enclosures.
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This offering teaches cloud database support staff how to use a Command Line Processor (CLP) to load data into a dashDB for Analytics or dashDB for Transactions database.
Note: Guided eLearning is a self-paced offering which includes web-based content for self study and videos (including audio) that demonstrate hands-on activities.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This three-day hands-on EDU-HSVDM8: VMware Horizon 8: Skills for Virtual Desktop Management course gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. This course builds your skills in configuring and managing VMware Horizon® 8 through a combination of lecture and hands-on labs.
You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users.
