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  • 1 Day ILT, VILT

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.   First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

    Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • 1 Day ILT, VILT

    This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.

  • 1 Day ILT, VILT

    This learning path examines the key Microsoft 365 security and compliance features that administrators must prepare in order to successfully implement Microsoft 365 Copilot.

    Cybersecurity is not optional. It’s Operational. Don’t wait for a breach. Build the skills. Earn the badge. Lead the defense. Explore our Top Cybersecurity Skills for Malaysia’s Digital Future campaign.

    Be the reason your organization survives the next cyberattack.

  • 1 Day ILT, VILT

    Microsoft AI Builder offers a wide array of AI capabilities. Through this learning path, you discover how to leverage AI for your business enhancement, include text recognition, document processing automation, and incorporate AI Builder’s features into applications or workflows.

  • 1 Day ILT, VILT

    Do you have information locked up in structured and unstructured data sources? Using Azure AI Search, you can extract key insights from this data, and enable applications to search and analyze them.

    Discover opportunities in Malaysia’s growing digital economy. With billions of dollars invested by global tech giants like AWS, Microsoft, Google, and Oracle, Malaysia is rapidly emerging as a hub for digital innovation.​ The demand for certified Data and AI professionals has never been higher, making it the perfect time to elevate your career.

    Explore the top Data and AI certifications for 2025. Be the professional businesses are searching for—get Data & AI certified today!

  • 1 Day ILT, VILT

    Get more done and unleash your creativity with Microsoft Copilot. In this learning path, you’ll explore how to use Microsoft Copilot to help you research, find information, and generate effective content.

    Lead the era of AI with Microsoft. Power your organization’s AI transformation with Microsoft Cloud. The AI you can trust.

    Discover opportunities in Malaysia’s growing digital economy. With billions of dollars invested by global tech giants like AWS, Microsoft, Google, and Oracle, Malaysia is rapidly emerging as a hub for digital innovation.​ The demand for certified Data and AI professionals has never been higher, making it the perfect time to elevate your career.

    Explore the top Data and AI certifications for 2025. Be the professional businesses are searching for—get Data & AI certified today!

  • 1 Day ILT, VILT

    In this learning path, you learn about the capabilities of generative AI using Microsoft Copilot. Bring your personal creativity and passion to dream up a novel destination and create the content to help tell its story.

  • 1 Day ILT, VILT

    Implement the Microsoft Defender for Endpoint environment to manage devices, perform investigations on endpoints, manage incidents in Defender XDR, and use Advanced Hunting with Kusto Query Language (KQL) to detect unique threats.

    • Level: Intermediate
    • Product: Microsoft DefenderMicrosoft Defender for EndpointMicrosoft Defender XDR
    • Role: Security Operations Analyst
    • Subject: Threat protection
  • 1 Day ILT, VILT

    This course explores extending Copilot’s capabilities with Microsoft Graph connectors and custom engine copilots, guiding participants to choose the best development path. It concludes with agent management in the Microsoft 365 admin center.

  • 1 Day ILT, VILT

    This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.

  • 1 Day ILT, VILT

    Discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you’re a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot’s potential in your role.

  • 1 Day ILT, VILT

    Build agents that extend Microsoft 365 Copilot with additional knowledge and capabilities. Use Copilot Studio to build declarative agents, add knowledge, add actions, and publish agents to Microsoft 365 Copilot.

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