Courses - Page 19 of 36 - HRDC Claimable IT Training and Certification

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IT Service Management Training & Certification

ITIL5F: ITIL Foundation (Version 5) (21 PDUs Claimable)

3 Days ILT, VILT

The global best practice framework for digital product and service management.

Build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

ITIL is the most widely adopted framework for managing technology-based services and creating value for stakeholders.
ITIL has evolved beyond IT service management into a best-practice framework for digital product and service management.

Delve into the core ITIL principles and practices. Future-proof your career with in-demand skills and reach attractive roles spanning product, service, experience, strategy and transformation.

ITIL5FB: ITIL® Foundation (Version 5) Bridge

RM2,800.00

1 Day ILT, VILT

Welcome to the ITIL® Foundation Bridge (Version 5) course.

This course is for anyone who is preparing to sit the ITIL ®Foundation Bridge (Version 5) exam. ITIL® Foundation Bridge (Version 5):

introduces you to the key concepts of digital product and service management not addressed in ITIL 4 Foundation and establishes a common language for effective practice across organizations.
provides an overview of the ITIL (Version 5) framework, including updates and additions to core models, and fundamental concepts, and explains how these elements are used to create, deliver, and continually improve products and services.
enables you to build on their ITIL 4 knowledge and understand how value can be co-created through the effective management of products and services.
explains how the ITIL framework has evolved to support modern technologies, data-driven decision-making, automation, artificial intelligence, and contemporary ways of working, while remaining adaptable to different organizational contexts and levels of maturity.

This introductory module outlines the course objectives and provides an overview of ITIL® Foundation Bridge (Version 5), including the certification process.

The primary goal of this course is to prepare you to successfully achieve a passing score in the ITIL® Foundation Bridge (Version 5) exam.

ITRF: ISACA IT Risk Fundamentals Certificate

RM4,800.00

2 Days ILT, VILT

Learn, train and grow with IT Risk Fundamentals.

The IT Risk Fundamentals Certificate Program by ISACA offers a comprehensive understanding of IT risk management principles, methodologies, and best practices. Participants will develop the skills and knowledge needed to identify, assess, mitigate, and manage IT risks in alignment with ISACA’s standards and frameworks.

The IT Risk Fundamentals Certificate covers the principles of IT risk management, the responsibilities and accountability for IT risk, how to build risk awareness and how to communicate risk.

Programming and Software Development Training and Certification

JB427: Developing Workflow Applications with Red Hat JBoss BPM Suite

RM6,750.00

3 Days ILT, VILT

Through hands-on labs, the student will learn the architecture and features of Red Hat JBoss BPM Suite, basic and advanced business process modeling (BPMN 2.0), and integration of workflow into Java^™ SE and Java EE applications. In addition to creating workflow applications, the student will learn how to unit test and debug those applications using Red Hat JBoss Developer Studio. Students will learn how to deploy a business process and monitor its runtime state.

K04003G: dashDB SQL for Functions, Grouping, Union, Subqueries and Updates

RM462.00

1 Day

This course teaches developers, database administrators, and system programmers various features of SQL, including column functions, grouping, unions, subqueries, and maintaining data.

Note: Guided eLearning is a self-paced offering which includes web-based content for self-study and videos (including audio) that demonstrate activities.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

K04005G: dashDB Managing Access: Users and Privileges

RM559.00

1 Day WBT

This offering teaches cloud database support staff how to manage access of users and privileges to a dashDB for Analytics or dashDB for Transactions database.

Note: Guided eLearning is a self-paced offering which includes web-based content for self study and videos (including audio) that demonstrate the hands-on activity.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms

K04009G: dashDB SQL for Subqueries, Functions, Procedures, and Performance

RM462.00

1 Day SPVC

This course is intended for Developers, Database Administrators, and System Programmers who require further insight into the SQL language.

Note: Guided eLearning is a self-paced offering which includes web-based content for self-study and videos (including audio) that demonstrate activities.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

KM204G: IBM InfoSphere DataStage Essentials v11.5

RM6,720.00

4 Days ILT, VILT

This course enables the project administrators and ETL developers to acquire the skills necessary to develop parallel jobs in DataStage. The emphasis is on developers. Only administrative functions that are relevant to DataStage developers are fully discussed. Students will learn to create parallel jobs that access sequential and relational data and combine and transform the data using functions and other job components.

Cloud Computing Training & Certification

LFD273: PyTorch Essentials: An Applications-First Approach

RM1,346.00

5 Days SPVC

Start prototyping AI applications powered by PyTorch by leveraging popular pretrained models in the fields of Computer Vision and Natural Language Processing covering an extensive span of practical applications.

This course provides hands-on experience to train and fine-tune deep learning models using the rich PyTorch and Hugging Face ecosystems of pre-trained models for Computer Vision and Natural Language Processing tasks. Additionally, you will be able to deploy prototype applications using TorchServe, allowing you to quickly validate and demo your application.

LFS169: Introduction to GitOps

RM0.00

1 Day SPVC

Learn how GitOps could help you deploy to a Kubernetes environment with a simple pull request from git. Understand the key principles, practices, tools and benefits of using GitOps.

Start your GitOps journey with confidence. This course will give you foundational knowledge about key GitOps principles, tools and practices, helping you build an operational framework for cloud native applications primarily running on Kubernetes. This will eventually help you set up and automate your continuous delivery pipeline to Kubernetes, leading to increased productivity and efficiency for tech roles.

LFS261: DevOps and SRE Fundamentals: Implementing Continuous Delivery

RM1,346.00

5 Days SPVC

This course will teach you the skills to deploy software with confidence, agility and high reliability using modern practices such as Continuous Integration (CI) and Continuous Delivery (CD).

Moreover it will help you to be agile and deliver features rapidly, while at the same time being able to achieve non-functional requirements such as availability, reliability, scalability, security, and more.

LFS262: Implementing DevSecOps

RM1,346.00

5 Days SPVC

This course prepares you with real life professional skills to implement DevSecOps practices into the software development and delivery processes.

DevSecOps practices are an extension to standard DevOps practices, focusing on automating security and incorporating it as part of the process, which includes Continuous Delivery, Infrastructure-as-Code (IaC), and observability. Use of DevSecOps results not only in delivering safer code faster, but also facilitates early feedback to developers, helping them build more reliable software. This course explores implementing DevSecOps practices into the software delivery pipeline using open source software.

LFS267: Jenkins Essentials

RM1,346.00

3 Days SPVC

Increase your earning potential by learning Jenkins, a key tool in CI/CD pipelines vital to today’s DevOps practices, enabling teams to deliver high-quality software quickly and efficiently.

With the skills to proficiently leverage Jenkins to scale CI/CD servers and configure multi-branch pipelines and the ability to automate and streamline workflows using IaC and GitOps principles you will be prepared to take on advanced DevOps, SRE and other software development leadership roles.

LFS268: CI/CD with Jenkins X

RM1,346.00

3 Days SPVC

Position yourself as an expert in automating complex cloud native environments with Jenkins X skills and open doors to new roles like DevOps Engineer, Lead Cloud Architect or Platform Engineer.

You’ll be prepared to expertly manage cloud native CI/CD workflows, lead DevOps automation efforts, and advance into high-demand senior or leadership cloud native roles.

LFS269: GitOps: Continuous Delivery on Kubernetes with Flux

RM1,346.00

5 Days SPVC

Master the art of automating Kubernetes deployments by implementing GitOps – the set of practices that enable developers to carry out tasks that traditionally fell to operations personnel – with Flux CD.

This course will give you in-depth knowledge on how to implement Flux CD and GitOps practices to set up a Continuous Delivery pipeline on your Kubernetes environments, and provide a sense of operational control via git-based workflows like branching models and pull requests.

Digital Transformation and Automation Training and Certification

LITF: EXIN Lean IT Foundation

RM4,000.00

2 Days ILT, VILT

The Lean IT Foundation training is two days. During the training, you will learn the fundamentals of Lean and how to apply Lean in an IT domain. In the training you will practice with exercises to build hands-on skills. The training will introduce you to the softer aspects of Lean IT like change approaches and how to change people’s behavior and attitude. All the exercises are related to ICT, but no technical IT knowledge is required.

This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT. Students who have attended this course are prepared to successfully take the associated Lean IT Foundation certification exam which is a requirement for attending any of the further Lean courses available in this track.

LMOGC: Logging, Monitoring and Observability in Google Cloud

RM7,200.00

2 Days ILT, VILT

The Logging, Monitoring and Observability in Google Cloud training course teaches participants techniques for monitoring, troubleshooting, and improving infrastructure and application performance in Google Cloud.

Learn how to monitor, troubleshoot, and improve your infrastructure and application performance. Guided by the principles of Site Reliability Engineering (SRE), this official Google Cloud course features a combination of lectures, demos, hands-on labs, and real-world case studies. In this course, you’ll gain experience with full-stack monitoring, real-time log management and analysis, debugging code in production, and profiling CPU and memory usage.

LPM: SAFe Lean Portfolio Management

RM12,000.00

2 Days ILT, VILT

This LPM: SAFe Lean Portfolio Management is a two-day interactive course that includes an optional one-day “Getting Started with LPM” workshop. In this course, attendees will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance.

Participants in the course will have the opportunity to capture the current and future state of their portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the portfolio vision. Participants will be able to establish portfolio flow with the Portfolio Kanban and prioritize epics for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.

Lean Portfolio Management answers the questions:

How do I connect strategy to execution?
How do I manage flow and solve perpetual overload?
How can I fund and govern dynamically?
How does Lean Portfolio Management fit into SAFe?

LX010G: Linux Basics

RM4,850.00

3 Days ILT, VILT

This LX010G: Linux Basics course is designed to teach the basics of the Linux environment. Class activities include accessing a system, navigating the directory hierarchy, using the vi editor, using common commands, tools, and scripting concepts.

Business Applications Training & Certification

MB-230T01: Microsoft Dynamics 365 Customer Service

3 Days ILT, VILT

Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

MB-240T00: Microsoft Dynamics 365 Field Service

3 Days ILT, VILT

Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

MB-280T01: Configure Dynamics 365 customer experience model-driven apps

RM1,200.00

1 Day ILT, VILT

With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

MB-280T02: Empower sellers with Dynamics 365 Sales

RM2,100.00

2 Days ILT, VILT

Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

MB-280T03: Design and deliver powerful customer experiences with Dynamics 365 Customer Insights

RM1,200.00

1 Day ILT, VILT

Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

MB-280T04: Validate your Dynamics 365 customer experience analyst skills

RM1,200.00

1 Day ILT, VILT

This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.

MB-310T00: Microsoft Dynamics 365 Finance

4 Days ILT, VILT

This MB-310T00: Microsoft Dynamics 365 Finance course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.

MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

4 Days ILT, VILT

This MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing course has six modules and designed for 4 days learning experience. It can be taught in-person and/or virtually. Your instructor(s) will provide you with the agenda for this course. Module 1 will introduce you to the configure need for Dynamics 365 Supply Chain Management, Manufacturing. Module 2 will get deeper into managing the different types of manufacturing processes. Module 3 will be your address implementing master planning for production. Module 4 will be tackle Implementing several manufacturing features. Module 5 will focus on subcontracting for product manufacturing.

MB-330T00: Microsoft Dynamics 365 Supply Chain Management

5 Days ILT, VILT

This MB-330T00: Microsoft Dynamics 365 Supply Chain Management course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing.

This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

MB-335T00: Microsoft Dynamics 365 Supply Chain Management, Expert

5 Days ILT, VILT

Modernize supply chain operations with Dynamics 365 Supply Chain Management.

This Microsoft Dynamics 365 Supply Chain Management, Expert course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes.

This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management Functional Consultant, Expert. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant

4 Days ILT, VILT

Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course covers the essentials for the role.

MB-500T00: Develop Finance and Operations Apps with Dynamics 365

5 Days ILT, VILT

In this MB-500T00: Develop Finance and Operations Apps with Dynamics 365 course we discuss the tasks needed to fulfill the role of developer in Dynamics 365 Finance and Operations Apps.

The Dynamics 365 Finance and Operations apps developer is a key technical resource that implements and extends the application to meet the requirements of the business.

Project Management Certification Training

MB-700T00: Architect solutions for Microsoft Dynamics 365 Finance and Operations Apps

3 Days ILT, VILT

This MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.

MB-800T00: Manage Business Solutions with Microsoft Dynamics 365 Business Central

5 Days ILT, VILT

Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications.

Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud.

With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.

MB-820T00: Dynamics 365 Business Central Developer

5 Days ILT, VILT

A Dynamics 365 Business Central developer develops apps that extend Business Central. This can include creating new modules and modifying existing modules. The developer can add new business logic or change existing business logic by using events. A developer also makes it possible to integrate Business Central with other applications, including Microsoft Power Platform products. Business Central developers are responsible for troubleshooting and debugging issues in the system.

This may involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as expected. Business Central developers may be required to optimize the performance of the system by identifying bottlenecks and improving code quality. Business Central developers are responsible for upgrading the system, migrating data, and maintaining the system to ensure it remains up to date and secure.

MCAST: Implementing Cisco Multicast v2.0

RM10,000.00

5 Days ILT, VILT

The Implementing Cisco Multicast (MCAST) v2.0 course teaches you the fundamentals of IP multicasting, including multicast applications, sources, receivers, group management, and IP multicast routing protocols such as Protocol Independent Multicast (PIM) used within a single administrative domain. You will learn about issues in switched LAN environments and reliable IP multicasting, and technical solutions for simple deployments of IP multicast within a provider or customer network. The course reviews the configuration and troubleshooting guidelines for implementation of IP multicast on Cisco® routers. Labs offer hands-on experience to help you prepare to deploy IP multicast successfully.

MCCIPIW: ONTAP MetroCluster IP Implementation

2 Days ILT, VILT

MetroCluster software is a unique, high-availability, and disaster-recovery solution. . In this MCCIPIW: ONTAP MetroCluster IP Implementation NetApp training course, you learn how to cable and set up a NetApp ONTAP MetroCluster environment. You will complete participatory exercises to practice the configuration and verification steps. You also learn how to identify component failures and practice recovery steps.

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