CompTIA Project+ Opens the Door to Your Project Management Career!
With a median annual salary of $104360 for Project+ certified professionals in the United States and Canada, CompTIA Project+ is ideal for IT professionals who manage smaller, less-complex projects as part of their job duties but still require foundational project management skills. Project+ is versatile because it covers essential project management concepts beyond the scope of just one methodology or framework.
A Dynamics 365 Business Central developer develops apps that extend Business Central. This can include creating new modules and modifying existing modules. The developer can add new business logic or change existing business logic by using events. A developer also makes it possible to integrate Business Central with other applications, including Microsoft Power Platform products. Business Central developers are responsible for troubleshooting and debugging issues in the system.
This may involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as expected. Business Central developers may be required to optimize the performance of the system by identifying bottlenecks and improving code quality. Business Central developers are responsible for upgrading the system, migrating data, and maintaining the system to ensure it remains up to date and secure.
You know the story: Your employees are skeptical and certainly not thrilled about being pulled away from their jobs to “be trained.”
Add to “participant reluctance” the fact that some training programs contain “dry” material, and your trainers are faced with an enormous challenge.
How do you turn negative perceptions into positive enthusiasm and necessary content into material that’s fun and interesting to learn? You get Tools for Trainer Excellence, the broadest, most comprehensive train-the-trainer workshop available today.
Too often, managers are asked to make critical hiring decisions without the proper training, relying on gut instinct rather than a repeatable, evidence-based process. This leads to costly hiring mistakes, decreased productivity, and team instability.
The Focused Interviewing for Managers workshop is a comprehensive, two-day training program designed to transform your approach to talent selection. Through a blend of expert instruction, interactive exercises, video case studies, and intensive role-play scenarios, you will master a systematic, three-phase framework: Plan, Conduct, and Evaluate. You will leave this workshop with the skills, tools, and confidence to run structured, insightful, and legally defensible interviews that consistently identify and secure top talent for your team and the organization.
In your organization, nothing has a more direct impact on profits, competitiveness, and customer loyalty than the quality of problem solving and decision making. Leaders in today’s fast-changing environment must not only know how to analyse problems, but also how to work through the organization to get recommendations accepted.
This workshop provides a flexible, systematic process for analysing problems, recognizing opportunities, and making high-quality decisions. When used throughout your organization, CPSDM creates a common understanding that facilitates team building, enhances communication, and produces more creative and profitable outcomes, whether tackling complex challenges or making low-risk decisions.
In today’s fast-paced environment, leadership is more than just managing tasks. It’s about connection, influence, and development. Communication is the glue that holds a team together, while coaching is the engine that drives them to new heights of performance and innovation.
This intensive, 2-day workshop combines the critical interpersonal skills every leader needs with a world-class coaching framework. Participants will move from simply managing people to truly developing them, creating a culture of trust, motivation, and outstanding results.
Dr. John Maxwell profoundly states, “Leadership is Influence, nothing more, nothing less.” Every interaction – from client pitches and team briefings to crucial project updates – is a golden opportunity to lead, influence, and drive decisive action.
The ELAvate Presentation Skills workshop is your transformative journey from a mere presenter to a commanding influencer. We don’t just teach public speaking tips; we dive deep into the strategic art and science of persuasion, equipping you with the power to captivate any audience, navigate any room, and consistently achieve your communication goals.
Forget passive lectures. This is an immersive, interactive skills lab. Through dynamic hands-on practice, personalized on-the-spot coaching, invaluable video-recorded feedback, and insightful self-analysis, you will not only understand but truly master the essential techniques of persuasive and impactful presentations.
The ELAvate Your Service Skills (ESS) is a comprehensive two-day program designed to transform your team’s approach to customer service and build lasting customer loyalty. In today’s competitive landscape, where exceptional service is a key differentiator, this workshop moves beyond basic protocols to address the core of every interaction.
The program is built on the proprietary Three Dimensions Framework, which examines the task, the human, and the hidden elements of a service interaction. This holistic approach equips customer-facing professionals and their managers with the essential skills to understand customer needs, manage expectations, and resolve issues effectively.
Participants will learn how to create positive, memorable “defining moments” in every interaction, handle difficult situations with confidence and empathy, and ultimately turn customer complaints into opportunities for strengthening relationships. The workshop is highly interactive, featuring customized scenarios and a hands-on simulation game to ensure skills are not just learned, but can be applied immediately back in the workplace.
The ELAvate Service Coaching Skills (ESCS) is an intensive two-day workshop designed for service managers and leaders aiming to elevate their team’s performance and foster a high-performance service culture. By mastering a proven coaching framework, participants will learn to drive measurable improvements in team performance, enhance customer satisfaction and loyalty, and significantly increase employee engagement and retention.
The program’s methodology is highly interactive, moving beyond theory to focus on practical application. Through hands-on exercises, real-life case studies, and structured coaching simulations, participants build the confidence and competence to apply their new skills immediately in the workplace.
The workshop is structured around four key areas of coaching:
As Dr. John Maxwell says, “Leadership is Influence, nothing more, nothing less.” Every client meeting, product demo, and proposal presentation is an opportunity to lead—to influence your prospect’s perspective, build trust in your solution, and move them decisively to action.
The ELAvate Sales Presentation Skills for Sales Professionals workshop is designed to transform you from a presenter into a powerful influencer. We go beyond standard public speaking tips to equip you with the strategic skills needed to command any room, connect with any audience, and consistently drive sales results.
This isn’t a passive lecture; it’s an interactive skills lab. Through hands-on practice, on-the-spot coaching, video-recorded feedback, and self-analysis, you will master the art and science of persuasive sales presentations.
In today’s fiercely competitive market, simply having a good product is not enough. This workshop transforms your sales team’s skills into a decisive strategic asset, equipping them to not only compete but to win.
Participants will learn and apply The Competitive Selling Process, a continuous cycle of rigorous analysis and precise execution. The program moves beyond traditional sales techniques, focusing on how to assess the complete competitive landscape, strategically position your solution, and apply that intelligence directly within customer conversations.
The ultimate goal is to elevate salespeople from product vendors to trusted business advisors who can confidently outmaneuver the competition. By mastering this strategic approach, your team will learn to protect market share, shorten sales cycles, and articulate value in a way that leaves a lasting, winning impression
The ELAvate Sales Coaching Plus (ESC) is an intensive two-day workshop designed for sales managers and leaders aiming to elevate their team’s performance and foster a high-performance sales culture. The program provides a comprehensive framework, practical tools, and proven strategies to transform managers into effective coaches.
The workshop is structured around four key areas: Why, What, How, and When to Coach. Participants begin by exploring the fundamentals of coaching, understanding its challenges and rewards, and learning how to establish a collaborative sales environment using the ELAvate Ethics. The program then focuses on defining and evaluating superior sales performance using tools like the Salesperson Development Checklist.
A significant portion is dedicated to hands-on application, where leaders learn to conduct different types of coaching conversations—from giving recognition to providing constructive feedback and handling difficult situations. The course emphasizes actionable coaching, guiding managers on how to implement a formal coaching process, build long-term development plans, and use joint sales calls for focused training. The learning is reinforced through interactive exercises, real-life scenarios, mastery tests, and tools like a skills diary and coaching scorecards to ensure measurable improvements in sales results and team engagement.
The ELAvate Negotiation Skills (ENS) is an advanced two-day workshop designed for experienced B2B sales professionals, account managers, and anyone involved in the B2B sales process. The core philosophy of the program is to move beyond simple deal-closing to crafting “win-win-win” (win³) agreements, which provide real value to the customer, ensure long-term success for the organization, and build lasting credibility for the salesperson.
The workshop provides a structured process for building profitable client relationships. It is based on extensive negotiation research, has been updated for the Asian context, and includes practical tools like a detailed Negotiation Planner. Participants engage in pre- and post-workshop mastery tests and receive coaching to refine their approach, ensuring they can achieve measurable improvements in their negotiation outcomes.
The “Key Account Strategies (KAS)” by ELAVATE! is an advanced two-day workshop designed for sales professionals and key account managers involved in B2B large key account management. It aims to equip participants with proven strategies, processes, and tools, notably the “Key Account Planner,” to develop robust, customer-centric account plans. The program focuses on accelerating growth, strengthening customer relationships, and maximizing ROI in large, key accounts.
Key features include an upgrade for Asian Key Accounts (as of 2020), reinforcement of PSS+ skills, an exclusive 6-section Key Account Planner, and the use of DISC customer behaviors. The workshop is customizable and promises measurable ROI through increased sales, customer retention, enhanced competitive edge, and a scalable, standardized approach to account management. It is part of the broader ELAvate Sales Suite, which also includes Consultative Selling Skills, ELAvate Negotiation Skills, and ELAvate Sales Coaching. Participants should have a proven track record in B2B selling skills and will undergo pre- and post-workshop mastery tests.
The ELAvate! Consultative Selling Skills (CSS) workshop is a two-day, high-impact program designed to equip B2B sales professionals with advanced strategies and communication skills. Its primary goal is to help sales teams differentiate themselves in a competitive market by developing high-trust, long-term customer relationships that advance sales and sustain loyalty.
The workshop emphasizes practical application, incorporating foundational B2B selling skills with the advanced COIN probing process. It aims to move sales discussions forward through structured processes, overcome customer resistance, and ensure clear next steps for mutual progress. Participants will receive pre- and post-workshop mastery tests, real-time coaching, and practical tools like a CSS Skill Guide Card and a Reusable Pre-Call Planner.
The CSS workshop is part of the broader ELAvate Sales Suite and boasts features like a proven track record in Bahasa Indonesia, a new Asian version, and content based on research from AchieveGlobal, SPIN, and ELAvate. It is tailored for sales professionals, account managers, and anyone involved in the B2B sales process, whether in-person or virtual. The program promises to help organizations foster stronger customer relationships, improve sales team efficiency, and achieve measurable improvements in sales outcomes.
In today’s workplace, authority no longer guarantees influence, and experience alone no longer guarantees results. Leaders are expected to navigate ambiguity, manage resistance, lead diverse teams, and adapt faster than change itself.
Adaptive Leadership in Action equips participants with the mindset, tools, and behaviors required to lead effectively when answers are unclear, stakes are high, and people are resistant.
This is not a theory-heavy leadership course.
It is a behavioral transformation lab — where leaders practice real conversations, confront limiting beliefs, and learn how to mobilize people through change without relying on position or control.
In today’s competitive business environment, English has become the global language of commerce and communication. However, effectively using English in the workplace requires more than basic proficiency—it demands clarity, conciseness, proper grammar, and professional expression in both spoken and written formats.
This course equips participants with the ability to communicate confidently and professionally across different business contexts. From emails and reports to presentations and meetings, participants will strengthen their foundation in grammar, vocabulary, pronunciation, listening, and writing, ensuring that they project the right image for their organization.
In today’s organisations, leadership effectiveness is no longer driven by authority, experience, or technical expertise alone. Leaders are expected to model integrity, make sound decisions under pressure, influence without force, and build trust across teams and generations.
Essential Habits of Highly Effective Leaders is a practical leadership development workshop designed to help participants build the core habits that drive sustainable leadership effectiveness — starting from self-leadership, moving into interpersonal leadership, and culminating in long-term performance and renewal.
This is not a motivational program. It is a behavioral leadership transformation experience — where leaders examine their habits, challenge ingrained thinking patterns, practice real workplace conversations, and commit to leadership behaviors that can be applied immediately at work.
This 2-day immersive workshop is designed to bridge the gap between high-level strategic alignment and interpersonal team cohesion. Recognizing the maturity and diverse functions of the participants, the program moves away from traditional “classroom training” and utilizes a Gamified RPG (Role-Playing Game) Framework.
Participants will enter a narrative simulation – “The Guardians of the Realm” – where they must collaborate across “Guilds” (Departments) to solve complex challenges. This approach reduces cognitive friction, increases engagement, and delivers “stealth learning” outcomes in Operational Empathy, Strategic Delegation, and Stress Resilience.
In our daily working life, we are faced with challenges all the time. Hence, without realizing this, a big part of our job, and time, is centred on solving problems. However, this is a core competency that we often over-looked and turn to blame rather than solving the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of critical thinking, we tend to miss out certain details and thus widen the problem and may even create other problems. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions made can now be more effective in arriving at the outcomes that we desire.
This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the problem solving and decision-making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situations. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing a problem and making a decision every time.
Critical Thinking In Problem Solving & Decision Making focuses on the following areas:
Artificial Intelligence (AI) is becoming a foundational capability in finance and banking. Financial institutions are increasingly using AI to enhance risk management, fraud detection, financial analysis, customer engagement, reporting, and operational efficiency. With the rise of Large Language Models (LLMs) and Generative AI, finance professionals now have access to powerful tools that can analyse information, generate insights, and support decision-making at unprecedented speed.
However, the finance and banking sector operates in a highly regulated environment, where data confidentiality, explainability, accountability, and ethical use are critical. AI systems must therefore be understood, governed, and applied responsibly, rather than used blindly.
This course provides a practical, business-oriented introduction to AI for finance and banking professionals. Participants will learn core AI concepts, explore leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM, and apply them hands-on to real financial workflows. The focus is on practical application, compliance awareness, productivity improvement, and strategic readiness, without requiring any programming background.
Artificial Intelligence (AI) is becoming a core enabler of smart manufacturing, Industry 4.0, and digital transformation. Manufacturing organisations are increasingly using AI to improve production efficiency, quality control, predictive maintenance, supply chain visibility, energy optimisation, and decision-making.
The rise of Large Language Models (LLMs) and Generative AI has expanded AI adoption beyond engineers and data scientists. Today, production managers, quality teams, planners, and executives can directly use AI tools to analyse data, interpret reports, summarise machine logs, support root-cause analysis, and automate documentation.
However, AI adoption in manufacturing requires a clear understanding of AI capabilities and limitations, especially when AI is used to support safety-critical, operational, and compliance-related decisions.
This course provides a practical, business-oriented introduction to AI for manufacturing professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The focus is on real manufacturing use cases, responsible AI usage, and measurable productivity and operational improvement, without requiring programming skills.
Supply chains are becoming increasingly complex, global, and data-intensive. Volatile demand, disruptions, sustainability requirements, rising logistics costs, and customer expectations are forcing organisations to move beyond traditional planning tools toward AI-enabled, adaptive supply chains.
Artificial Intelligence (AI), particularly Machine Learning, Large Language Models (LLMs), and Generative AI, is transforming how organisations forecast demand, manage inventory, optimise transportation, monitor suppliers, and respond to disruptions in real time. Today, supply chain professionals—not just data scientists—can directly use AI tools to analyse data, generate insights, summarise operational reports, support decision-making, and improve coordination across functions.
This course provides a practical, business-focused introduction to AI for supply chain professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real-world supply chain use cases, responsible AI usage, and measurable operational improvements, without requiring programming skills.
The retail and e-commerce industry is undergoing rapid transformation driven by data, digital platforms, and customer expectations. Consumers now demand personalised experiences, accurate recommendations, fast fulfilment, and seamless omnichannel interactions. Artificial Intelligence (AI) has become a key enabler in meeting these expectations by improving demand forecasting, pricing, marketing, customer engagement, inventory management, and decision-making.
With the rise of Large Language Models (LLMs) and Generative AI, AI is no longer limited to technical teams. Retail managers, marketers, merchandisers, operations teams, and executives can now use AI tools to analyse data, generate insights, personalise content, summarise reports, and automate repetitive tasks.
This course provides a practical, business-focused introduction to AI for retail and e-commerce professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real retail use cases, responsible AI usage, and measurable business impact, without requiring programming skills.
In a world that never stands still, we help you move forward.
With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.
Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.
Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.
Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.