Courses - Page 22 of 66 - IT Training and Certification

P2AP: PRINCE2 Agile Practitioner

RM6,000.00

2 Days ILT, VILT

The PRINCE2 Agile® Practitioner course stands at the forefront of project management innovation, offering the perfect blend of agile’s adaptability with the structured oversight of the globally acclaimed PRINCE2® framework. This blend is designed to suit any project across various industries, marking it as the quintessential solution for contemporary project management challenges.

Tailored for those already versed in PRINCE2®, this advanced module aims to augment your project management toolkit by integrating agile methodologies into your PRINCE2® practices.

Through this course, you’ll learn how to infuse agile’s responsiveness and efficiency into PRINCE2® projects, ensuring a balanced approach that leverages the best of both worlds.

The PRINCE2 Agile® Practitioner is an invaluable asset for PRINCE2® veterans seeking to customize project controls for agile environments and for agile aficionados aiming to familiarize themselves with PRINCE2®’s governance standards.

Analytics and Data Training and Certification

AWS-BDL: Building Data Lakes on AWS

RM1,800.00

1 Day ILT, VILT

Learn to build scalable and secure data lakes with AWS Lake Formation while learning how to optimize for cost and performance.

Understand the data analytics pipeline and prepare to deploy data lakes that solve your business’s data challenges.

In this AWS Data course, you will learn how to build an operational data lake that supports analysis of both structured and unstructured data. You will learn the components and functionality of the services involved in creating a data lake. You will use AWS Lake Formation to build a data lake, AWS Glue to build a data catalog, and Amazon Athena to analyze data.

Whether you attend virtually or in-person, you’ll have the opportunity to ask questions, work through solutions, and get real-time feedback from accredited AWS instructors with deep technical knowledge. The course lectures and labs further your learning with the exploration of several common data lake architectures and prepares learners for the AWS Certified Data Analytics – Specialty certification.

Trainocate is an AWS Authorized Training Partner as well as the AWS Global Training Partner of the Year 2024 is trusted by AWS to offer, deliver, and/or incorporate official AWS Training, including classroom and digital offerings. Whether your team prefers to learn from live instructors, on-demand courses, or both, ATPs offer a breadth of AWS Training options for learners of all levels.

Invest in your team’s future success and give them the tools they need to succeed in the cloud. Enroll in our AWS Training and Certification program in 2025!

AWS-BBDAS: Building Batch Data Analytics Solutions on AWS

RM1,800.00

1 Day ILT, VILT

Learn how to build batch data analytics solutions using Amazon EMR to optimize cost and performance.

In this AWS Data course, you will learn to build batch data analytics solutions using Amazon EMR, an enterprise-grade Apache Spark and Apache Hadoop managed service. You will learn how Amazon EMR integrates with open source projects such as Apache Hive, Hue, and HBase, and with AWS services such as AWS Glue and AWS Lake Formation.

The course which prepares learners for AWS Certified Data Analytics – Specialty certification also addresses data collection, ingestion, cataloging, storage, and processing components in the context of Spark and Hadoop. You will learn to use EMR Notebooks to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon EMR.

AWS Discovery Day 2025: Develop Generative AI & Prompt Engineering Capabilities

This FREE Virtual Event on Friday, August 29 2025, from 9:30 AM – 4:00 PM (MYT) — designed for business leaders, IT professionals, and technical teams across Malaysia.

Secure your spot now.

Trainocate is an AWS Authorized Training Partner as well as the AWS Global Training Partner of the Year 2024 is trusted by AWS to offer, deliver, and/or incorporate official AWS Training, including classroom and digital offerings. Whether your team prefers to learn from live instructors, on-demand courses, or both, ATPs offer a breadth of AWS Training options for learners of all levels.

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Cloud Computing Training & Certification

AZ-305T00: Designing Microsoft Azure Infrastructure Solutions

4 Days ILT, VILT

Level up with Microsoft Certified: Azure Solutions Architect Expert.

How do organizations today balance risk, cost, and capabilities—while continuing to deliver business value? The cloud can address all of these issues, and it has transformed the way businesses solve their technology challenges. Microsoft Azure solutions architects are the key to implementing cloud architecture, using resources efficiently, and maintaining security—whether migrating an existing system to the cloud or building a new one.

This AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.

AZ-400T00: Designing and Implementing Microsoft DevOps Solutions

4 Days ILT, VILT

Gain subject matter expertise to work with people, processes, and technologies to continuously deliver business value as an Azure DevOps Engineer.

Validate mastery of skills required to design and implement strategies for collaboration, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, monitoring, and feedback with the Microsoft Certified: DevOps Engineer Expert certification.

This Azure DevOps Engineer Expert course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms during this 4-days Azure DevOps training.

Are you currently retrenched? If yes, check out our PERKESO EIS: Get Back into the Workforce through Upskilling program.

AZ-700T00: Designing and Implementing Microsoft Azure Networking Solutions

3 Days ILT, VILT

Set your sights on the future with the all new Microsoft Certified: Azure Network Engineer Associate credential.

Are you ready to let the world know that you have the Azure networking experience and skills that enable you to plan, implement, and maintain your company’s Azure networking solutions? Get started learning about the Azure Network Engineer Associate certification today, and prepare to take your career to the next level.

This AZ-700T00: Designing and Implementing Microsoft Azure Networking Solutions course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring.

Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure.

Get Azure certified in 2024 with Microsoft Malaysia’s Learning Partner of the Year 2024 today.

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AZ-104T00: Microsoft Azure Administrator

4 Days ILT, VILT

Level up with Microsoft Certified: Azure Administrator Associate certification.

Cloud infrastructure enables companies around the world to reduce costs, enhance security, simplify management, and much more. And Azure administrators have what it takes to unlock the benefits of cloud computing for their organizations, making the most of the resiliency, scalability, and unified data governance of Azure. Plus, these professionals understand how to put the cloud to work to enable newly remote business processes and to help companies become more agile in the face of today’s rapid digital transformation. It’s no wonder that certified Azure administrators are in such great demand.

This AZ-104T00: Microsoft Azure Administrator Associate course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.

AZ-120T00: Planning and Administering Microsoft Azure for SAP Workloads

3 Days ILT, VILT

Level up with Microsoft Certified: Azure for SAP Workloads Specialty certification.

This AZ-120T00: Planning and Administering Microsoft Azure for SAP Workloads course teaches IT Professionals experienced in SAP solutions how to leverage Azure resources that include deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. Students of this course will learn through concepts, scenarios, procedures, and hands-on labs how to best plan and implement migration and operation of an SAP solution on Azure.

Your will receive guidance on subscriptions, create and scale virtual machines, implement storage solutions, configure virtual networking, back up and share data, connect Azure and on-premises sites, manage network traffic, implement Azure Active Directory, secure identities, and monitor your solution.

AZ-500T00: Microsoft Azure Security Technologies

4 Days ILT, VILT

Level up with Microsoft Certified: Azure Security Engineer Associate

Reduce costs and complexity with a highly secure cloud foundation managed by Microsoft. Use multilayered, built-in security controls and unique threat intelligence from Azure to help identify and protect against rapidly evolving threats.

This Azure Security Engineer course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities on Microsoft Azure. This course includes security for identity and access, platform protection, data and applications, and security operations.

Get Azure AI certified with Microsoft Malaysia’s Learning Partner of the Year 2024 today.

CASM: Certified Agile Service Manager

RM5,000.00

2 Days ILT, VILT

This CASM: Certified Agile Service Manager course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.

As Dev and Ops have been working in parallel with Dev focused on Agile/Scrum and Ops focused on ITSM/ITIL, this course strives to bring together individual achievements to deliver full business value. The course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management so Dev starts to manage services instead of products and Ops and ITSM become more agile by scaling to “just enough” process leading to improved flow of work and time to value.

Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process design that will improve the velocity of process improvement teams to get more done. This course may be eligible for PMI’s PDUs.

CLFNDU: Understanding Cisco Collaboration Foundations

RM10,000.00

5 Days ILT, VILT

The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. This Cisco training course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools.

In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course also earns you 30 Continuing Education (CE) credits towards recertification.

CLCOR: Implementing and Operating Cisco Collaboration Core Technologies

5 Days ILT, VILT

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. This course earns you 64 Continuing Education (CE) credits towards recertification.

This course will help you:

Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Configure and troubleshoot collaboration endpoints

CLCNF: Implementing Cisco Collaboration Conferencing v1.0

5 Days ILT, VILT

The Implementing Cisco Collaboration Conferencing (CLCNF) v1.0 course focuses on Cisco® on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager and Cisco Expressway, and other Cisco collaboration conferencing devices.

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GCP-MLGC: Machine Learning on Google Cloud

4 Days ILT, VILT

This course introduces the artificial intelligence (AI) and machine learning (ML) offerings on Google Cloud that support the data-to-AI lifecycle through AI foundations, AI development, and AI solutions.

It explores the technologies, products, and tools available to build an ML model, an ML pipeline, and a generative AI project. You learn how to build AutoML models without writing a single line of code; build BigQuery ML models using SQL, and build Vertex AI custom training jobs by using Keras and TensorFlow. You also explore data preprocessing techniques
and feature engineering.

Take 40% off this in-demand course – now only RM5,760 to level up your ML skills.

DSOF: DevSecOps Foundation

RM6,000.00

3 Days ILT, VILT

Topics covered in the course include how DevSecOps provides the business value of DevOps and the ability DevOps has to enable the business and support an organizational transformation with the ultimate goal of increasing productivity, reducing risk, and optimizing cost in the organization.

This DSOF: DevSecOps Foundation course explains how DevOps security practices differ from other security approaches and provides the education needed to understand and apply data and security sciences. Participants learn the purpose, benefits, concepts, and vocabulary of DevSecOps; particularly how DevSecOps roles fit with a DevOps culture and organization. At the end of this course, participants will understand using “security as code” with the intent of making security and compliance consumable as a service.

The course is designed to teach practical steps on how to integrate security programs into DevOps practices and highlights how professionals can use data and security science as the primary means of protecting the organization and customer.

TMY Human Capital Development Soft Skills Courses

AMA-2508: Improving Your Managerial Effectiveness

RM3,500.00

2 Days ILT, VILT

It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice.

This AMA-2508: Improving Your Managerial Effectiveness course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance.

In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

AMA-2243: Making the Transition from Staff Member to Supervisor

RM3,500.00

2 Days ILT, VILT

Feel empowered to hit the ground running with the skills learned in this course.

Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-days AMA-2243: Making the Transition from Staff Member to Supervisor seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

CITSF: Cyber and IT Security Foundation

RM3,000.00

2 Days ILT, VILT

Security in IT is not only becoming more important but also more sophisticated. In light of this, organizations are dedicating roles to the safeguarding of their data and systems. The EXIN Cyber & IT Security program is geared towards providing candidates with the required knowledge to understand the technical side of information security.

It covers the theoretical background, detailed information about security infrastructure and goes into the vulnerabilities, risks, and required measures.

EEHF: EXIN Ethical Hacking Foundation

RM3,000.00

2 Days ILT, VILT

The purpose of ethical hacking is to evaluate the security of a computer system or network through the discovery and exploitation of vulnerabilities in a legal manner.

Today’s technology is moving fast and changing the way we do business. Companies digitize all information by default, store their data in the cloud and use open source software. This raises information security issues related to network and system infrastructure.

The EEHF: EXIN Ethical Hacking Foundation module covers the basic steps of ethical hacking: intelligence gathering, scanning computer network/systems, and penetrating systems. Candidates are expected to be very aware of the difference between legal and illegal hacking, and the consequences of misuse.

In more detail the candidate will develop an understanding of the following topics:

Network sniffing (gathering information from network traffic)
Cracking a WEP and WPA(2) key from a wireless network
Network vulnerability scanning
Basic penetration of computer systems
Password cracking
Web-based hacking, containing SQL Injections (SQLi), Cross-Site Scripting (XSS), Remote File Inclusions (RFI)

The EXIN Ethical Hacking Foundation exam tests the knowledge of the candidate on:

the basics of Ethical Hacking, and
the practice of Ethical Hacking.

TMY-SS52: Unleash Creative and Lateral Thinking- Think Out of the Box

RM2,600.00

2 Days ILT, VILT

Creative thinking is essential to your business!

Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. Now you can learn proven creative thinking techniques to generate new ideas and get a blueprint for establishing a climate of innovation in this lively, interactive, and hands-on seminar.

You will discover new ways to break through mental barriers, ho-hum thinking, and roadblocks—in order to improve performance, stimulate creative thinking and unleash the creative potential in yourself and your team

TMY-SS51: Incorporating Personal Grooming and Basic Etiquette

RM2,600.00

2 Days ILT, VILT

This 2-days programme provides a holistic form of grooming and image to the participants where they learn to easily transform their image, looks and confidence level. The intention is to be in line with the positive transformation of the whole organization. It will be excellent for those who want to learn how to carry themselves professionally at meetings, when meeting local and international clients, at events and how they project their image.

TMY-SS28: Customer Service Workshop for Call Centre Customer Care

RM2,600.00

2 Days ILT, VILT

Service is an intangible experience, and a crucial aspect of survival for any enterprise seeking to grow in competitive markets Telephone Communication is central to any organization’s development, as it is often the only thing that distinguishes one business from another People are under enough stress in today’s world If we want to win their heart and business, we should be the ones who take their stress away Make them feel comfortable around us, while doing business with us Make them want to come back A good way to do that is by focusing on using positive language in customer service Words have that power They can help you create a long, trustful relationship with customers.

TMY-SS32: Managing Escalation and Managing Difficult Customer

RM2,600.00

2 Days ILT, VILT

It is just natural to complain when we do not receive the expected services as the standard or as advertised and or as promised in a reputable premise. As customer service personnel, we are the brunt of these complaints which we need to attend. We need to respond rather than react to such complaints.

Responding means to think through of the incident and provide a solution rather than react, where we interact “blow by blow”. It is not always easy. Therefore we need to have the mettle to deal with these different situations. If we are already seasoned in dealing with these situations we need to refresh our skills every now and then, otherwise, we must internalize these skills so that we do not feel victimized and de-motivated in the job we have chosen. In order to deal with these situations systematically, we need an efficiency tool which will allow us to interact smoothly and quickly.

We are endowed with great hospitality skills, we just need to unearth these gems so that our interactions with guests become elegant and desirable. For example, it is not a complaint from the guest, it is always feedback so that we can improve the way we work.

TMY-SS50: The 7 Habits For Effective People

RM2,600.00

2 Days ILT, VILT

The 7 Habits of Highly Effective People is a signature training programme by FranklinCovey, The course has been designed to tap into the key traits and behaviors of those who are truly effective, and help you become one of those people. The course is organized according to the three components of productivity: the individual, the team and the organisation.

In The 7 Habits of Highly Effective People Signature Programme, you will learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration, and apply principles for achieving a balanced life. With the 7 Habits Process, partcipants are given the tools the need to properly apply the 7 Habits.

This world renowned personal leadership development programme brings together modern technology and best practice with timeless principles of effectiveness. Learn the skills to get directly at the heart of individual, team, and organizational effectiveness by developing leadership skills at each level.

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P2AP: PRINCE2 Agile Practitioner

AWS-BDL: Building Data Lakes on AWS

AWS-BBDAS: Building Batch Data Analytics Solutions on AWS

AZ-305T00: Designing Microsoft Azure Infrastructure Solutions

AZ-400T00: Designing and Implementing Microsoft DevOps Solutions

AZ-700T00: Designing and Implementing Microsoft Azure Networking Solutions

AZ-104T00: Microsoft Azure Administrator

AZ-120T00: Planning and Administering Microsoft Azure for SAP Workloads

AZ-500T00: Microsoft Azure Security Technologies

CASM: Certified Agile Service Manager

CLFNDU: Understanding Cisco Collaboration Foundations

CLCOR: Implementing and Operating Cisco Collaboration Core Technologies

CLCNF: Implementing Cisco Collaboration Conferencing v1.0

GCP-MLGC: Machine Learning on Google Cloud

DSOF: DevSecOps Foundation

AMA-2508: Improving Your Managerial Effectiveness

AMA-2243: Making the Transition from Staff Member to Supervisor

CITSF: Cyber and IT Security Foundation

EEHF: EXIN Ethical Hacking Foundation

TMY-SS52: Unleash Creative and Lateral Thinking- Think Out of the Box

TMY-SS51: Incorporating Personal Grooming and Basic Etiquette

TMY-SS28: Customer Service Workshop for Call Centre Customer Care

TMY-SS32: Managing Escalation and Managing Difficult Customer

TMY-SS50: The 7 Habits For Effective People

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Trainocate: A Global Leader in Technology, Business, and People Development

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Company

Customer Service

Principals

Stay connected. Be the first to know.

Trainocate: A Global Leader in Technology, Business, and People Development