In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.
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This course teaches database administrators how to plan, implement and manage Db2 11.1 databases using the High Availability Disaster Recovery HADR) feature. The lectures cover the processing performed for a Db2 Primary and Standby Db2 database. The Db2 database configuration options that define and control the HADR function are covered. The option to define and operate multiple HADR standby databases will be explained. The course also covers the special considerations for allowing read only access by applications to a HADR Standby database. Students will learn the Db2 commands like TAKEOVER, START HADR and STOP HADR that are used to control HADR primary and standby database activity. The monitoring for HADR status of the primary and standby databases using the db2pd commands will be presented. The course also presents usage of HADR with Db2 pureScale databases.
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This course is also available as self-paced virtual (e-learning) course IBM Cloud Pak for Automation, Installation and Administration (ZB318G). This option does not require any travel.
This course is designed to teach the skills that are needed to work with IBM Cloud Pak for Automation. Through a presentation and three hands-on lab exercises, you learn to deploy the IBM Operational Decision Manager (ODM) and IBM FileNet P8 Content Platform Engine products in containerized environments by using IBM Cloud Pak for Automation. You use Network File System (NFS), Db2, and Lightweight Directory Access Protocol (LDAP) as required by ODM and Content running in docker containers. You also learn some basic skills to manage, troubleshoot, and administer the installed containerized products that are deployed on the Red Hat OpenShift environment. In the lab exercises, you interact with the OpenShift cluster by using both the OpenShift Command-line interface (CLI) and the web console.
For information about other related courses, see the IBM Training website:
ibm.com/training -
This course is designed to teach participants how to identify components and sub-components of the IBM Cognos Analytics architecture and how to use tools and techniques to provide a foundation to troubleshoot issues. Through lecture and interactive exercises participants will identify IBM Cognos Analytics components, examine how these components interact with Java, and will explore logging to assist when troubleshooting issues.
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This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
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This course provides participants with introductory to advanced knowledge of how to model metadata for predictable reporting and analysis results using IBM Cognos Cube Designer. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing a dynamic cube, and enabling end users to easily author reports and analyze data.
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This course is an intermediate course designed to teach Collaboration and Deployment users object and asset management, security, shared resource usage, automation, and interaction with IBM SPSS Modeler Gold. Students focus on the makeup of the content repository and its objects. They will learn how to manage repository objects, the logical hierarchy structure, and how to import, export, and promote objects for use in multi-repository environments. Students will become familiar with the components of jobs and the mechanisms to set up, order, and relate job steps. Scheduling, parameters, job monitoring, job history, and event notification are discussed. Finally, the role of Collaboration and Deployment Services in Modeler Gold is discussed, addressing Real Time Scoring, Analytic Data View, and Model Management.
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This course provides training on customizing and extending the IBM Content Navigator features. You learn how to develop plug-ins and implement External Data Services. You also learn how to create a custom workflow step processor. You use the student guide and an IBM Content Navigator system to complete the learning.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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This classroom course of two days explains how to balance the workload on the IBM i system to ensure optimum performance. Specifically, this course explains how to manage workloads, measure system performance, and tune the operating system to meet processing requirements. Hands-on exercises give you the opportunity to use the system functions that are available for controlling workload and tuning system performance. Evaluation criteria presented in this course are based on the latest information available from IBM development labs.
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This course teaches you the skills that are needed to manage Liberty servers and collectives.
The course is designed for application server administrators. You learn how to use the graphical Admin Center and the command line scripting to manage servers from a collective controller. The course also covers how to deploy a cluster of packaged servers for Liberty runtimes, view the deployment environment, and view basic performance metrics.
You learn how to use the Dynamic Routing feature of Liberty to enable routing of HTTP requests to collective members. You also configure the auto-scaling and health management features for Liberty.
Finally, you learn how to secure Liberty and enable SSL communication in Liberty.
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This TX318G: IBM Workload Scheduler 9.4 Administration course teaches the administrative functions necessary to plan, install, configure, maintain, and troubleshoot an IBM Workload Scheduler 9.4 network. This course includes an in-depth look at designing an IBM Workload Scheduler network architecture, background processes in Workload Scheduler, workstation and network configuration options, workload production cycle and processing, effective use of Workload Scheduler security, and techniques for Identifying and resolving common problems.
Hands-on lab exercises include planning a network, defining workstations and domains, and installing and configuring Workload Scheduler components.
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This 2-days 6F86G: IBM Sterling File Gateway Managing Sterling File Gateway course introduces the student to the Sterling File Gateway functionality and provides the specific technical skills needed to deploy and support it. The course provides an overview of the features and provides hands-on exercises for creating routing templates, transforming file names, searching for files within a route, and reporting on file transfers.
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No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution.
The ability to get buy-in, garner trust and inspire loyalty en masse isn’t a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world’s best communicators. You’ll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results.
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In today’s world, innovation is key to success.
We know that in order to be successful, you need to be constantly innovating. That’s why our AMA-2034: Innovation and Design Thinking Certificate Program is designed to help you do just that. Sign up now and get started on your path to innovation!
Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.
Enroll in our course today and get innovative!
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Get the skills you need to lead.
This AMA-2536: Preparing for Leadership: What It Takes to Take the Lead leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You’ll discover the heart, soul and mind of true leadership.
Through role-playing, self-assessment tests and other leadership training scenarios, you’ll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member. And you’ll learn how to develop your unique leadership style for maximum impact
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Unlock the Psychology of Persuasion: Expand Your Influence in Business
Master the art of influence with AMA-2204: Expanding Your Influence: Understanding the Psychology of Persuasion. This intensive 2-day training delves into the hidden psychological triggers that drive decision-making and compliance, empowering you to achieve mutually beneficial outcomes.
Key Takeaways:
- Uncover Secret Persuasion Techniques: Learn techniques the average person doesn’t even recognize.
- Build Influence Across Interactions: Apply these principles to management, mentorship, negotiations, conversations, and presentations.
- Choose the Right Approach: Develop strategies to select the most effective persuasion techniques for any situation.
- Protect Yourself from Manipulation: Gain the knowledge to resist unethical persuasion tactics.
Why This Matters: Persuasion skills are essential for career success. This training gives you the tools to influence effectively and ethically.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
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In just two days, you’ll learn how to take control of your time and work day so you can increase productivity, maximize your selling effectiveness and meet your goals. You’ll adopt an organized approach to managing your responsibilities. Prioritize activities and accounts to increase revenue.
Identify time management roadblocks by participating in exercises and creating a plan to shore up counterproductive behaviors and habits. You’ll return to work with a more confident outlook, strategies to improve the balance between personal and professional responsibilities and the skills to mine your territory for maximum gain.
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Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this AMA-2128: Achieving Leadership Success Through People seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.
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Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses.
The solutions aren’t always found in “Management 101”—but in this AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.
You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.
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Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how to manage disputes and disagreements in a positive manner, or even avoid them altogether.
This conflict management training will show you how to recognize the causes of interpersonal conflict. It emphasizes skills to help you critically evaluate conflict situations and then choose the appropriate strategies and tools to manage and/or resolve these conflicts. You’ll develop greater awareness of your emotional triggers and how to control them.
In addition, you will learn how to continually action-plan around the implementation of your new skills.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
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In today’s ever-changing business landscape, transformational leadership is an essential tool for success.
Transformational leadership is a type of leadership that focuses on creating positive change within an organization. Transformational leaders are typically visionary and inspiring, and they motivate and encourage others to achieve the organization’s goals. Transformational leadership can benefits both leaders and organizations
In this AMA-2021: Transformational Leadership: How To Inspire Extraordinary Performance seminar, you will build a clear roadmap that includes specific steps, techniques, and tools to make you the change agent. You change and others will follow.
Get ready to assess your skills, master new strategies, and transform.
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In a shifting business environment, it’s the agile and resilient organizations that have a much better chance to survive—and even to thrive. With future orientation and entrepreneurial focus, this AMA-2546: Agile Leadership and Strategy course gives you the roadmap to seize new opportunities and bounce back even stronger from unforeseen changes.
Let’s build agility and resilience into your leadership repertoire and your organization’s DNA. Add the ability to shift mindset and inspire behavior change. Plus, the strategies to create more flexible structures and processes that grow your organization’s capability and performance.
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In this AMA-2118: Doing It All: How To Stay Focused And Engaged seminar you will get your work world into clear focus and in sync with those around you. You will learn tools that help you get into productive flow whenever you need to and how to get back on track when you are thrown off course. You will leave with tools that help you make the best of your innate strengths, mitigate your challenges, and stay focused.
You will also learn how to stay in focus and on a productive course when others around you are throwing distractions and barriers in your way.
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Regain the seller’s advantage over today’s more sophisticated purchaser with the help of this strategic sales negotiation training. Learn the tools, techniques and savvy sales negotiation tactics that enable you to influence your buyer’s perception of cost, value and benefits. Close the sale by maintaining a flexible position that successfully counters your buyer’s negotiating moves
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
