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    IT Service Management Training & Certification

    ITIL5F: ITIL Foundation (Version 5) (21 PDUs Claimable)

    Price range: RM4,000.00 through RM4,500.00
    3 Days ILT, VILT

    The global best practice framework for digital product and service management.

    Build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

    • ITIL is the most widely adopted framework for managing technology-based services and creating value for stakeholders.
    • ITIL has evolved beyond IT service management into a best-practice framework for digital product and service management.

    Delve into the core ITIL principles and practices. Future-proof your career with in-demand skills and reach attractive roles spanning product, service, experience, strategy and transformation.

  • IT Service Management Training & Certification

    ITIL5FB: ITIL® Foundation (Version 5) Bridge

    RM2,800.00
    1 Day ILT, VILT

    Welcome to the ITIL® Foundation Bridge (Version 5) course.

    This course is for anyone who is preparing to sit the ITIL ®Foundation Bridge (Version 5) exam. ITIL® Foundation Bridge (Version 5):

    • introduces you to the key concepts of digital product and service management not addressed in ITIL 4 Foundation and establishes a common language for effective practice across organizations.
    • provides an overview of the ITIL (Version 5) framework, including updates and additions to core models, and fundamental concepts, and explains how these elements are used to create, deliver, and continually improve products and services.
    • enables you to build on their ITIL 4 knowledge and understand how value can be co-created through the effective management of products and services.
    • explains how the ITIL framework has evolved to support modern technologies, data-driven decision-making, automation, artificial intelligence, and contemporary ways of working, while remaining adaptable to different organizational contexts and levels of maturity.

    This introductory module outlines the course objectives and provides an overview of ITIL® Foundation Bridge (Version 5), including the certification process.

    The primary goal of this course is to prepare you to successfully achieve a passing score in the ITIL® Foundation Bridge (Version 5) exam.

  • Cybersecurity Training & Certification

    ITRF: ISACA IT Risk Fundamentals Certificate

    RM4,800.00
    2 Days ILT, VILT

    Learn, train and grow with IT Risk Fundamentals.

    The IT Risk Fundamentals Certificate Program by ISACA offers a comprehensive understanding of IT risk management principles, methodologies, and best practices. Participants will develop the skills and knowledge needed to identify, assess, mitigate, and manage IT risks in alignment with ISACA’s standards and frameworks.

    The IT Risk Fundamentals Certificate covers the principles of IT risk management, the responsibilities and accountability for IT risk, how to build risk awareness and how to communicate risk.

  • Programming and Software Development Training and Certification

    JB427: Developing Workflow Applications with Red Hat JBoss BPM Suite

    RM6,750.00
    3 Days ILT, VILT

    Through hands-on labs, the student will learn the architecture and features of Red Hat JBoss BPM Suite, basic and advanced business process modeling (BPMN 2.0), and integration of workflow into Java™ SE and Java EE applications. In addition to creating workflow applications, the student will learn how to unit test and debug those applications using Red Hat JBoss Developer Studio. Students will learn how to deploy a business process and monitor its runtime state.

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    K04003G: dashDB SQL for Functions, Grouping, Union, Subqueries and Updates

    RM462.00
    1 Day

    This course teaches developers, database administrators, and system programmers various features of SQL, including column functions, grouping, unions, subqueries, and maintaining data.

    Note: Guided eLearning is a self-paced offering which includes web-based content for self-study and videos (including audio) that demonstrate activities.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

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    K04005G: dashDB Managing Access: Users and Privileges

    RM559.00
    1 Day WBT

    This offering teaches cloud database support staff how to manage access of users and privileges to a dashDB for Analytics or dashDB for Transactions database.

    Note: Guided eLearning is a self-paced offering which includes web-based content for self study and videos (including audio) that demonstrate the hands-on activity.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms

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    K04009G: dashDB SQL for Subqueries, Functions, Procedures, and Performance

    RM462.00
    1 Day SPVC

    This course is intended for Developers, Database Administrators, and System Programmers who require further insight into the SQL language.

    Note: Guided eLearning is a self-paced offering which includes web-based content for self-study and videos (including audio) that demonstrate activities.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

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    KM204G: IBM InfoSphere DataStage Essentials v11.5

    RM6,720.00
    4 Days ILT, VILT

    This course enables the project administrators and ETL developers to acquire the skills necessary to develop parallel jobs in DataStage. The emphasis is on developers. Only administrative functions that are relevant to DataStage developers are fully discussed. Students will learn to create parallel jobs that access sequential and relational data and combine and transform the data using functions and other job components.

  • Cloud Computing Training & Certification

    LFD273: PyTorch Essentials: An Applications-First Approach

    RM1,346.00
    5 Days SPVC

    Start prototyping AI applications powered by PyTorch by leveraging popular pretrained models in the fields of Computer Vision and Natural Language Processing covering an extensive span of practical applications.

    This course provides hands-on experience to train and fine-tune deep learning models using the rich PyTorch and Hugging Face ecosystems of pre-trained models for Computer Vision and Natural Language Processing tasks. Additionally, you will be able to deploy prototype applications using TorchServe, allowing you to quickly validate and demo your application.

     

  • Cloud Computing Training & Certification

    LFS169: Introduction to GitOps

    RM0.00
    1 Day SPVC

    Learn how GitOps could help you deploy to a Kubernetes environment with a simple pull request from git. Understand the key principles, practices, tools and benefits of using GitOps.

    Start your GitOps journey with confidence. This course will give you foundational knowledge about key GitOps principles, tools and practices, helping you build an operational framework for cloud native applications primarily running on Kubernetes. This will eventually help you set up and automate your continuous delivery pipeline to Kubernetes, leading to increased productivity and efficiency for tech roles.

  • Cloud Computing Training & Certification

    LFS261: DevOps and SRE Fundamentals: Implementing Continuous Delivery

    RM1,346.00
    5 Days SPVC

    This course will teach you the skills to deploy software with confidence, agility and high reliability using modern practices such as Continuous Integration (CI) and Continuous Delivery (CD).

    Moreover it will help you to be agile and deliver features rapidly, while at the same time being able to achieve non-functional requirements such as availability, reliability, scalability, security, and more.

  • Cloud Computing Training & Certification

    LFS262: Implementing DevSecOps

    RM1,346.00
    5 Days SPVC

    This course prepares you with real life professional skills to implement DevSecOps practices into the software development and delivery processes.

    DevSecOps practices are an extension to standard DevOps practices, focusing on automating security and incorporating it as part of the process, which includes Continuous Delivery, Infrastructure-as-Code (IaC), and observability. Use of DevSecOps results not only in delivering safer code faster, but also facilitates early feedback to developers, helping them build more reliable software. This course explores implementing DevSecOps practices into the software delivery pipeline using open source software.

  • Cloud Computing Training & Certification

    LFS267: Jenkins Essentials

    RM1,346.00
    3 Days SPVC

    Increase your earning potential by learning Jenkins, a key tool in CI/CD pipelines vital to today’s DevOps practices, enabling teams to deliver high-quality software quickly and efficiently.

    With the skills to proficiently leverage Jenkins to scale CI/CD servers and configure multi-branch pipelines and the ability to automate and streamline workflows using IaC and GitOps principles you will be prepared to take on advanced DevOps, SRE and other software development leadership roles.

  • Cloud Computing Training & Certification

    LFS268: CI/CD with Jenkins X

    RM1,346.00
    3 Days SPVC

    Position yourself as an expert in automating complex cloud native environments with Jenkins X skills and open doors to new roles like DevOps Engineer, Lead Cloud Architect or Platform Engineer.

    You’ll be prepared to expertly manage cloud native CI/CD workflows, lead DevOps automation efforts, and advance into high-demand senior or leadership cloud native roles.

  • Cloud Computing Training & Certification

    LFS269: GitOps: Continuous Delivery on Kubernetes with Flux

    RM1,346.00
    5 Days SPVC

    Master the art of automating Kubernetes deployments by implementing GitOps – the set of practices that enable developers to carry out tasks that traditionally fell to operations personnel – with Flux CD.

    This course will give you in-depth knowledge on how to implement Flux CD and GitOps practices to set up a Continuous Delivery pipeline on your Kubernetes environments, and provide a sense of operational control via git-based workflows like branching models and pull requests.

  • Digital Transformation and Automation Training and Certification

    LITF: EXIN Lean IT Foundation

    RM4,000.00
    2 Days ILT, VILT

    The Lean IT Foundation training is two days. During the training, you will learn the fundamentals of Lean and how to apply Lean in an IT domain. In the training you will practice with exercises to build hands-on skills. The training will introduce you to the softer aspects of Lean IT like change approaches and how to change people’s behavior and attitude. All the exercises are related to ICT, but no technical IT knowledge is required.

    This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT. Students who have attended this course are prepared to successfully take the associated Lean IT Foundation certification exam which is a requirement for attending any of the further Lean courses available in this track.

  • Cloud Computing Training & Certification

    LMOGC: Logging, Monitoring and Observability in Google Cloud

    RM7,200.00
    2 Days ILT, VILT

    The Logging, Monitoring and Observability in Google Cloud training course teaches participants techniques for monitoring, troubleshooting, and improving infrastructure and application performance in Google Cloud.

    Learn how to monitor, troubleshoot, and improve your infrastructure and application performance. Guided by the principles of Site Reliability Engineering (SRE), this official Google Cloud course features a combination of lectures, demos, hands-on labs, and real-world case studies. In this course, you’ll gain experience with full-stack monitoring, real-time log management and analysis, debugging code in production, and profiling CPU and memory usage.

  • Agile Scrum Training & Certifications

    LPM: SAFe Lean Portfolio Management

    RM12,000.00
    2 Days ILT, VILT

    This LPM: SAFe Lean Portfolio Management is a two-day interactive course that includes an optional one-day “Getting Started with LPM” workshop. In this course, attendees will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance.

    Participants in the course will have the opportunity to capture the current and future state of their portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the portfolio vision. Participants will be able to establish portfolio flow with the Portfolio Kanban and prioritize epics for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance.

    Lean Portfolio Management answers the questions:

    • How do I connect strategy to execution?
    • How do I manage flow and solve perpetual overload?
    • How can I fund and govern dynamically?
    • How does Lean Portfolio Management fit into SAFe?
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    LX010G: Linux Basics

    RM4,850.00
    3 Days ILT, VILT

    This LX010G: Linux Basics course is designed to teach the basics of the Linux environment. Class activities include accessing a system, navigating the directory hierarchy, using the vi editor, using common commands, tools, and scripting concepts.

  • Business Applications Training & Certification

    MB-230T01: Microsoft Dynamics 365 Customer Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

    Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

    Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

  • Business Applications Training & Certification

    MB-240T00: Microsoft Dynamics 365 Field Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

    Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

    This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

    Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

  • Business Applications Training & Certification

    MB-280T01: Configure Dynamics 365 customer experience model-driven apps

    RM1,200.00
    1 Day ILT, VILT

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

    In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-280T02: Empower sellers with Dynamics 365 Sales

    RM2,100.00
    2 Days ILT, VILT

    Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success.   First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

    In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-280T03: Design and deliver powerful customer experiences with Dynamics 365 Customer Insights

    RM1,200.00
    1 Day ILT, VILT

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.   First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

    Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

Company

Customer Service

Principals

2025 Top 20 IT Training Company
HRD Corp Training Provider 2
2025 Top 20 IT Training Company
HRD Corp Training Provider 2

Trainocate: A Global Leader in Technology, Business, and People Development

In a world that never stands still, we help you move forward.

With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.

Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.

Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.

Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.

© Copyright Trainocate 2026. All rights reserved. HRDC IT Training Provider Malaysia
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