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  • 2 Days ILT, VILT

    It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice.

    This AMA-2508: Improving Your Managerial Effectiveness course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance.

    In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

  • CT-DataSys+: CompTIA DataSys+

    Price range: RM3,500.00 through RM5,111.00
    5 Days ILT, VILT

    Gain skills and knowledge needed to deploy, maintain and protect data.

    If you are a database professional wanting to land a database administrator role, a DBA who wants to validate their skill set or another type of IT pro seeking database management skills, you need CompTIA DataSys+. By earning this certification, you’ll prove to employers that you can identify database structure types; develop, modify and run code; and gather, store and drive data assets. You’ll also confirm your knowledge of:

    • The various aspects of database design and planning
    • The different phases of the implementation, testing and deployment of data
    • The purpose of monitoring and reporting database performance
    • Common database maintenance processes
    • The production of essential documentation
    • Best practices for backup and data restoration

    CompTIA DataSys+ certified professionals demonstrate their ability to secure databases, protect against cyberattacks and control authorization. Moreover, they prove they can ensure governance and regulatory compliance.

    Discover opportunities in Malaysia’s growing digital economy. With billions of dollars invested by global tech giants like AWS, Microsoft, Google, and Oracle, Malaysia is rapidly emerging as a hub for digital innovation.​ The demand for certified Data and AI professionals has never been higher, making it the perfect time to elevate your career.

    Explore the top Data and AI certifications for 2025. Be the professional businesses are searching for—get certified today!

  • MB-335T00: Microsoft Dynamics 365 Supply Chain Management, Expert

    Price range: RM3,500.00 through RM3,874.00
    5 Days ILT, VILT

    Modernize supply chain operations with Dynamics 365 Supply Chain Management.

    This Microsoft Dynamics 365 Supply Chain Management, Expert course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes.

    This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management Functional Consultant, Expert. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

  • CT-P+: CompTIA Project+

    Price range: RM3,500.00 through RM5,111.00
    5 Days ILT, VILT

    CompTIA Project+ Opens the Door to Your Project Management Career!

    With a median annual salary of $104360 for Project+ certified professionals in the United States and Canada, CompTIA Project+ is ideal for IT professionals who manage smaller, less-complex projects as part of their job duties but still require foundational project management skills. Project+ is versatile because it covers essential project management concepts beyond the scope of just one methodology or framework.

     

  • CT-DX: CompTIA DataX

    Price range: RM3,500.00 through RM5,790.00
    5 Days ILT, VILT

    Professionals in the data field looking to upskill and close existing knowledge gaps will benefit from CompTIA DataX. This new certification falls under CompTIA Xpert — a new series of certifications and trainings offered through CompTIA that are geared towards professionals who are looking to gain expert knowledge in business-critical technologies.

    DataX equips highly experienced professionals with essential skills that meet the demands of the rapidly evolving field of data science. Learners will have access to a comprehensive curriculum that covers concepts ranging from the foundations of machine learning to more specialized data science applications.

    While covering these emerging concepts, learners won’t spend time revisiting familiar concepts that they’ve already encountered in their careers. Instead, DataX helps learners focus their efforts on filling existing knowledge gaps due to a lack of available training.

  • MB-820T00: Dynamics 365 Business Central Developer

    Price range: RM3,500.00 through RM3,874.00
    5 Days ILT, VILT

    A Dynamics 365 Business Central developer develops apps that extend Business Central. This can include creating new modules and modifying existing modules. The developer can add new business logic or change existing business logic by using events. A developer also makes it possible to integrate Business Central with other applications, including Microsoft Power Platform products. Business Central developers are responsible for troubleshooting and debugging issues in the system.

    This may involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as expected. Business Central developers may be required to optimize the performance of the system by identifying bottlenecks and improving code quality. Business Central developers are responsible for upgrading the system, migrating data, and maintaining the system to ensure it remains up to date and secure.

  • 2 Days ILT, VILT

    You know the story: Your employees are skeptical and certainly not thrilled about being pulled away from their jobs to “be trained.”  

    Add to “participant reluctance” the fact that some training programs contain “dry” material, and your trainers are faced with an enormous challenge. 

    How do you turn negative perceptions into positive enthusiasm and necessary content into material that’s fun and interesting to learn? You get Tools for Trainer Excellence, the broadest, most comprehensive train-the-trainer workshop available today. 

  • 2 Days ILT, VILT

    Too often, managers are asked to make critical hiring decisions without the proper training, relying on gut instinct rather than a repeatable, evidence-based process. This leads to costly hiring mistakes, decreased productivity, and team instability. 

    The Focused Interviewing for Managers workshop is a comprehensive, two-day training program designed to transform your approach to talent selection. Through a blend of expert instruction, interactive exercises, video case studies, and intensive role-play scenarios, you will master a systematic, three-phase framework: Plan, Conduct, and Evaluate. You will leave this workshop with the skills, tools, and confidence to run structured, insightful, and legally defensible interviews that consistently identify and secure top talent for your team and the organization. 

  • 2 Days ILT, VILT

    In your organization, nothing has a more direct impact on profits, competitiveness, and customer loyalty than the quality of problem solving and decision making. Leaders in today’s fast-changing environment must not only know how to analyse problems, but also how to work through the organization to get recommendations accepted. 

    This workshop provides a flexible, systematic process for analysing problems, recognizing opportunities, and making high-quality decisions. When used throughout your organization, CPSDM creates a common understanding that facilitates team building, enhances communication, and produces more creative and profitable outcomes, whether tackling complex challenges or making low-risk decisions. 

  • 2 Days ILT, VILT

    In today’s fast-paced environment, leadership is more than just managing tasks. It’s about connection, influence, and development. Communication is the glue that holds a team together, while coaching is the engine that drives them to new heights of performance and innovation. 

    This intensive, 2-day workshop combines the critical interpersonal skills every leader needs with a world-class coaching framework. Participants will move from simply managing people to truly developing them, creating a culture of trust, motivation, and outstanding results. 

  • 2 Days ILT, VILT

    Dr. John Maxwell profoundly states, “Leadership is Influence, nothing more, nothing less.” Every interaction – from client pitches and team briefings to crucial project updates – is a golden opportunity to lead, influence, and drive decisive action. 

    The ELAvate Presentation Skills workshop is your transformative journey from a mere presenter to a commanding influencer. We don’t just teach public speaking tips; we dive deep into the strategic art and science of persuasion, equipping you with the power to captivate any audience, navigate any room, and consistently achieve your communication goals. 

    Forget passive lectures. This is an immersive, interactive skills lab. Through dynamic hands-on practice, personalized on-the-spot coaching, invaluable video-recorded feedback, and insightful self-analysis, you will not only understand but truly master the essential techniques of persuasive and impactful presentations. 

  • 2 Days ILT, VILT

    The ELAvate Your Service Skills (ESS) is a comprehensive two-day program designed to transform your team’s approach to customer service and build lasting customer loyalty. In today’s competitive landscape, where exceptional service is a key differentiator, this workshop moves beyond basic protocols to address the core of every interaction. 

    The program is built on the proprietary Three Dimensions Framework, which examines the task, the human, and the hidden elements of a service interaction. This holistic approach equips customer-facing professionals and their managers with the essential skills to understand customer needs, manage expectations, and resolve issues effectively. 

    Participants will learn how to create positive, memorable “defining moments” in every interaction, handle difficult situations with confidence and empathy, and ultimately turn customer complaints into opportunities for strengthening relationships. The workshop is highly interactive, featuring customized scenarios and a hands-on simulation game to ensure skills are not just learned, but can be applied immediately back in the workplace. 

  • 2 Days ILT, VILT

    The ELAvate Service Coaching Skills (ESCS) is an intensive two-day workshop designed for service managers and leaders aiming to elevate their team’s performance and foster a high-performance service culture. By mastering a proven coaching framework, participants will learn to drive measurable improvements in team performance, enhance customer satisfaction and loyalty, and significantly increase employee engagement and retention. 

    The program’s methodology is highly interactive, moving beyond theory to focus on practical application. Through hands-on exercises, real-life case studies, and structured coaching simulations, participants build the confidence and competence to apply their new skills immediately in the workplace. 

    The workshop is structured around four key areas of coaching: 

    • Why Coach: The Coaching Mindset & Environment 
    • What to Coach: Identifying and Defining Excellence 
    • How to Coach: The Mechanics of Coaching Conversations 
    • When to Coach: Implementing a Sustainable Coaching Rhythm 
  • 2 Days ILT, VILT

    As Dr. John Maxwell says, “Leadership is Influence, nothing more, nothing less.” Every client meeting, product demo, and proposal presentation is an opportunity to lead—to influence your prospect’s perspective, build trust in your solution, and move them decisively to action. 

    The ELAvate Sales Presentation Skills for Sales Professionals workshop is designed to transform you from a presenter into a powerful influencer. We go beyond standard public speaking tips to equip you with the strategic skills needed to command any room, connect with any audience, and consistently drive sales results. 

    This isn’t a passive lecture; it’s an interactive skills lab. Through hands-on practice, on-the-spot coaching, video-recorded feedback, and self-analysis, you will master the art and science of persuasive sales presentations. 

  • 2 Days ILT, VILT

    In today’s fiercely competitive market, simply having a good product is not enough. This workshop transforms your sales team’s skills into a decisive strategic asset, equipping them to not only compete but to win. 

    Participants will learn and apply The Competitive Selling Process, a continuous cycle of rigorous analysis and precise execution. The program moves beyond traditional sales techniques, focusing on how to assess the complete competitive landscape, strategically position your solution, and apply that intelligence directly within customer conversations.  

    The ultimate goal is to elevate salespeople from product vendors to trusted business advisors who can confidently outmaneuver the competition. By mastering this strategic approach, your team will learn to protect market share, shorten sales cycles, and articulate value in a way that leaves a lasting, winning impression

  • 2 Days ILT, VILT

    The ELAvate Sales Coaching Plus (ESC) is an intensive two-day workshop designed for sales managers and leaders aiming to elevate their team’s performance and foster a high-performance sales culture. The program provides a comprehensive framework, practical tools, and proven strategies to transform managers into effective coaches. 

    The workshop is structured around four key areas: Why, What, How, and When to Coach. Participants begin by exploring the fundamentals of coaching, understanding its challenges and rewards, and learning how to establish a collaborative sales environment using the ELAvate Ethics. The program then focuses on defining and evaluating superior sales performance using tools like the Salesperson Development Checklist. 

    A significant portion is dedicated to hands-on application, where leaders learn to conduct different types of coaching conversations—from giving recognition to providing constructive feedback and handling difficult situations. The course emphasizes actionable coaching, guiding managers on how to implement a formal coaching process, build long-term development plans, and use joint sales calls for focused training. The learning is reinforced through interactive exercises, real-life scenarios, mastery tests, and tools like a skills diary and coaching scorecards to ensure measurable improvements in sales results and team engagement. 

  • 2 Days ILT, VILT

    The ELAvate Negotiation Skills (ENS) is an advanced two-day workshop designed for experienced B2B sales professionals, account managers, and anyone involved in the B2B sales process. The core philosophy of the program is to move beyond simple deal-closing to crafting “win-win-win” (win³) agreements, which provide real value to the customer, ensure long-term success for the organization, and build lasting credibility for the salesperson. 

    The workshop provides a structured process for building profitable client relationships. It is based on extensive negotiation research, has been updated for the Asian context, and includes practical tools like a detailed Negotiation Planner. Participants engage in pre- and post-workshop mastery tests and receive coaching to refine their approach, ensuring they can achieve measurable improvements in their negotiation outcomes. 

  • 2 Days ILT, VILT

    The “Key Account Strategies (KAS)” by ELAVATE! is an advanced two-day workshop designed for sales professionals and key account managers involved in B2B large key account management. It aims to equip participants with proven strategies, processes, and tools, notably the “Key Account Planner,” to develop robust, customer-centric account plans. The program focuses on accelerating growth, strengthening customer relationships, and maximizing ROI in large, key accounts. 

    Key features include an upgrade for Asian Key Accounts (as of 2020), reinforcement of PSS+ skills, an exclusive 6-section Key Account Planner, and the use of DISC customer behaviors. The workshop is customizable and promises measurable ROI through increased sales, customer retention, enhanced competitive edge, and a scalable, standardized approach to account management. It is part of the broader ELAvate Sales Suite, which also includes Consultative Selling Skills, ELAvate Negotiation Skills, and ELAvate Sales Coaching. Participants should have a proven track record in B2B selling skills and will undergo pre- and post-workshop mastery tests. 

  • 2 Days ILT, VILT

    The ELAvate! Consultative Selling Skills (CSS) workshop is a two-day, high-impact program designed to equip B2B sales professionals with advanced strategies and communication skills. Its primary goal is to help sales teams differentiate themselves in a competitive market by developing high-trust, long-term customer relationships that advance sales and sustain loyalty. 

    The workshop emphasizes practical application, incorporating foundational B2B selling skills with the advanced COIN probing process. It aims to move sales discussions forward through structured processes, overcome customer resistance, and ensure clear next steps for mutual progress. Participants will receive pre- and post-workshop mastery tests, real-time coaching, and practical tools like a CSS Skill Guide Card and a Reusable Pre-Call Planner. 

    The CSS workshop is part of the broader ELAvate Sales Suite and boasts features like a proven track record in Bahasa Indonesia, a new Asian version, and content based on research from AchieveGlobal, SPIN, and ELAvate. It is tailored for sales professionals, account managers, and anyone involved in the B2B sales process, whether in-person or virtual. The program promises to help organizations foster stronger customer relationships, improve sales team efficiency, and achieve measurable improvements in sales outcomes.

  • FT-FAZ-ANS: FortiAnalyzer Analyst

    Price range: RM4,750.00 through RM5,650.00
    1 Day ILT, VILT

    An integrated security architecture with analytics and automation capabilities to dramatically improve visibility and response.

    In this FortiAnalyzer Analyst course, you will learn the fundamentals of using FortiAnalyzer for centralized logging. You will also learn how to identify current and potential threats through log analysis. Finally, you will examine the management of events, incidents, reports, and task automation with playbooks. These skills will provide you with a solid foundation for becoming a SOC analyst in an environment using Fortinet products.

    Product Versions: FortiAnalyzer 7.2

  • FT-FAZ-ADM: FortiAnalyzer Administrator

    Price range: RM4,750.00 through RM5,650.00
    1 Day VILT

    In this FortiAnalyzer Administrator course, you will learn how to deploy, configure, and secure FortiAnalyzer. You will also learn how to register and manage devices with FortiAnalyzer. Finally, you will explore the fundamentals of the logging and reporting management capabilities included in FortiAnalyzer. These skills will provide you with a solid foundation for becoming a professional FortiAnalyzer administrator.

    Product Versions: FortiAnalyzer 7.2

  • 5 Days SPVC

    This course teaches application developers how to set up a Controller application and effectively use Controller in their organization’s consolidation process. Students will also design and generate financial reports using Controller. Through a series of lectures and hands-on exercises, students will set up a Controller application by creating the necessary structures (such as accounts and companies), and then test the application to ensure that it works properly. Students will also learn how to work with currency translation, allocations, intercompany transactions, investments in subsidiaries, advanced formula calculations, and user-defined business rules, as well as define configuration settings and user access to the application.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

  • 5 Days ILT, VILT, SPVC

    An updated version of this course is available. For more information, click WebSphere Application Server V9 Administration (ZA590G).

    This course is also available as classroom course WebSphere Application Server V8.5.5 Administration (WA855G).

    This course teaches you the skills that are needed to install and administer IBM WebSphere Application Server V8.5.5. This release offers users enhanced support for standards, emerging technology, and a choice of development frameworks.

    In this course, you learn how to install, configure, and maintain IBM WebSphere Application Server V8.5.5 base, Network Deployment (ND), and the Liberty profile. You learn how to deploy enterprise Java applications in a single computer or clustered configuration. In addition, you learn how to work with features of WebSphere Application Server V8.5.5, such as IBM Installation Manager, WebSphere Customization Toolbox, security enhancements, Intelligent Management, and centralized installation.

    Throughout the course, hands-on exercises and demonstrations reinforce lecture content and give you practical experience with WebSphere Application Server V8.5.5. You complete tasks such as installing and assembling applications, applying problem determination techniques, configuring a clustered environment, and working with fine-grained administrative security.

    If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

  • 5 Days SPVC

    This course is also available as classroom course IBM Integration Bus V10 Application Development I (WM666G).

    IBM Integration Bus provides connectivity and universal data transformation in heterogeneous IT environments. It enables businesses of any size to eliminate point-to-point connections and batch processing, regardless of operating system, protocol, and data format.

    This course teaches you how to use IBM Integration Bus to develop, deploy, and support message flow applications. These applications use various messaging topologies to transport messages between service requesters and service providers, and also allow the messages to be routed, transformed, and enriched during processing.

    In this course, you learn how to construct applications to transport and transform data. The course also explores how to control the flow of data by using various processing nodes, and how to use databases and maps to transform and enrich data during processing. You also learn how to construct data models by using the Data Format Description Language (DFDL).

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