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  • 1 Day ILT, VILT

    This Empower your workforce with Copilot for Microsoft 365 Use Cases course is composed of two parts – Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.

    The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases – Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

    To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

    Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world. 

     Check it out – Microsoft Lead The Era of AI 

  • 1 Day ILT, VILT

    Craft effective prompts for Microsoft Copilot for Microsoft 365

    Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

    Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world. 

     Check it out – Microsoft Lead The Era of AI 

  • 1 Day ILT, VILT

    Discover how to drive enablement of Copilot for Microsoft 365 in your organization

    Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.

    Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world. 

     Check it out – Microsoft Lead The Era of AI 

  • 1 Day ILT, VILT

    Extend Microsoft Copilot for Microsoft 365 with Copilot Studio

    As a developer, you can enhance, enrich, and customize Microsoft Copilot for Microsoft 365 in 2 ways: you can extend Microsoft Copilot or build your own copilot.

    On its own, Copilot for Microsoft 365 is a powerful productivity tool for keeping users in the flow of their work across Microsoft 365 applications. It provides users with general skills that enhance personal productivity, such as understanding, summarizing, predicting, recalling, translating, and generating content. It draws from a baseline of your organizational knowledge by indexing content into Microsoft Graph, such as the emails, chats, and documents that users have permission to access.

    However, business workflows don’t typically run exclusively on Microsoft 365 applications and experiences. With Copilot extensibility, you can augment Copilot for Microsoft 365 with custom actions and ground your responses with connectors that access data in real-time. You can even extend Copilot’s experiences with declarative and custom copilots that focus on specific user experiences.

    IMPORTANT: This course retired 31 Mar 2025 and has been replaced with MS-4022

  • 1 Day ILT, VILT

    Build connectors and plugins for Microsoft Copilot for Microsoft 365

    What will you get from this course:

    • provides comprehensive knowledge and hands-on experience in building declarative agents using Visual Studio Code and Teams Toolkit
    • introduction to declarative agents, followed by practical labs that guide them through building their first agent
    • understanding API plugins, and implementing APIs.
    • advanced topics include creating adaptive cards, managing authentication for API plugins, and integrating Microsoft Graph connectors.

    By the end of the course, participants have a solid understanding of how to leverage declarative agents to enhance the functionality of Microsoft 365 Copilot.

  • 1 Day ILT, VILT

    This course explores extending Copilot’s capabilities with Microsoft Graph connectors and custom engine copilots, guiding participants to choose the best development path. It concludes with agent management in the Microsoft 365 admin center.

  • 1 Day ILT, VILT

    Build intelligent Microsoft Teams apps using the LLMs and AI components of your choice with Teams AI Library. These custom copilots can also be used to extend Microsoft Copilot for Microsoft 365.

  • 1 Day ILT, VILT

    This course examines how administrators can manage and extend Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement and administer it, and then explores the fundamentals of Copilot extensibility.

  • 1 Day ILT, VILT

    This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.

  • 1 Day ILT, VILT

    Build practical, governed AI assistants with No-Code Copilot Agents for Microsoft 365 & SharePoint.

    This Learning Path examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.

    Ready to operationalize Copilot agents—minus the risk?

    Equip your team to design, govern, and share useful agents that save real hours and raise work quality across Microsoft 365.

  • 1 Day ILT, VILT

    Discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you’re a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot’s potential in your role.

  • 1 Day ILT, VILT

    Build agents that extend Microsoft 365 Copilot with additional knowledge and capabilities. Use Copilot Studio to build declarative agents, add knowledge, add actions, and publish agents to Microsoft 365 Copilot.

  • 1 Day ILT, VILT

    This course teaches learners how to get started with Microsoft 365 Copilot Chat, craft effective prompts, and use its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.

  • MS-700T00: Manage Microsoft Teams

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

    In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

  • MS-721T00: Collaboration Communications Systems Engineer

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    The Ultimate Training for Microsoft 365 Collaboration Engineers.

    This MS-721T00: Collaboration Communications Systems Engineer training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.

    They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

    In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

    This course replaces MS-720T00: Microsoft Teams Voice Engineer which retired on 30 June 2023.

  • Out of stock
    1 Day ILT, VILT

    Level up with the Microsoft 365 Certified: Fundamental credential.

    This Microsoft 365 Fundamentals training course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing.

    You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.

    The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

  • 2 Days ILT, VILT

    Learn how to work with and troubleshoot NetApp® Cloud Volumes ONTAP® for each supported public cloud provider. Use hands-on experience to collect and analyze troubleshooting data to better triage and resolve issues.

  • 2 Days ILT, VILT

    Learn about the basic administration tasks of managing a Kubernetes cluster.

    Use the kubectl and kubeadm command-line tools and an integrated development environment (IDE) to provision cluster and network resources. Explain the configuration and deployment of basic workload objects and common Kubernetes cluster tasks.

    This course was written for the Kubernetes 1.29 release.

  • 1 Day ILT, VILT

    Identify the features and benefits of NetApp® ONTAP® 9 data management software. Understand the architecture and functionality of an ONTAP cluster. Learn the basics of how to configure and manage an ONTAP cluster by using the CLI, NetApp ONTAP System Manager, and NetApp BlueXP.

  • 2 Days ILT, VILT

    Learn how to install, configure, and use NetApp® Astra Trident to manage Kubernetes with NetApp ONTAP® based storage systems. Deploy Astra Trident by using the Trident operator and use the tridentctl and kubectl methods to manage configurations.

    Configure NFS-backed, iSCSI-backed, and NVMe over TCP (NVMe/TCP) backed storage by using Astra Trident. Also, manage Snapshot copies, expand volumes, and import non-Astra Trident volumes to become managed volumes.

    Written for Kubernetes v1.29 and Astra Trident 24.02, this course includes an appendix on how to monitor Astra Trident by using Prometheus and Grafana.

  • 2 Days ILT, VILT

    This course is a 2 day Instructor Led training which focuses on the advanced features in Identity Services Engine and Cisco Stealthwatch. Cisco ISE is now equipped with better dashboards that make it very easy to see the different kinds of endpoints, users, devices, and Operating Systems in the network and the ability to create customized dashboards. Cisco StealthWatch leverages the Network as a Sensor (NaaS) to deliver context-aware threat alerts and when integrated with NetFlow and ISE to monitor the network and detect suspicious network activity generated by users and devices on the network. Cisco ISE uses the Network as an Enforcer (NaaE) to dynamically enforce security policies with software-defined segmentation designed to reduce the overall attack surface, contain attacks by preventing the lateral movement of threats across the network, and minimize the time needed to isolate threats when detected. Stealthwatch with ISE integration can provide administrators context behind the IP address, including the user, device, and location.

  • 5 Days ILT, VILT

    The Implementing the Cisco NCS 540 Series Routers (NCS540HWE) training teaches you how to deploy Cisco Network Convergence System (NCS) 540 Series routers in a network environment. You will be introduced to the features and functions of the Cisco NCS 540 series platforms, system architecture, services implementation, quality of service (QoS), system security, model-driven telemetry, and programmability. This training also earns you 40 Continuing Education (CE) credits towards recertification.

  • 2 Days ILT, VILT

    This course teaches you the skills needed to install, configure, and operate Nutanix Era for the purpose of managing databases. The installation and management of databases themselves is not part of this course.

  • 2 Days ILT, VILT

    This course teaches you teaches you the skills needed to design, install, configure, and manage a VDI (Virtual Desktop Infrastructure) solution on Nutanix.

    In addition, this course also includes an introduction to Nutanix Frame, covering the major tasks involved in configuring and managing a Frame environment, ranging from connecting infrastructure and identity systems to delivering applications and desktops to end users.

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