Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowering) this AMA-2128: Achieving Leadership Success Through People seminar can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.
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No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution.
The ability to get buy-in, garner trust and inspire loyalty en masse isn’t a skill you have to be born with. Now you can learn to develop grace under fire and inspire others when giving speeches and presentations. This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your leadership communication skills modeled on the world’s best communicators. You’ll learn practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in powerful conversations that achieve results.
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Emotional Intelligence helps you create and sustain unique opportunities and more impactful relationships.
This AMA-2133: Leading with Emotional Intelligence course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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If you’re like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.
Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.
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When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions?
Whether you are developing a new product or service, presenting findings on a competitor’s product, or deciding how to allocate resources, you need the analytical skills to be able to support your conclusions with valid and credible evidence.In this course, AMA-2162: Developing Your Analytical Skills: How to Research and Present Information you’ll learn the basics to implement a process for data analysis that ensures you’re focusing on the most critical information, involving the right people, and conveying your message in terms your audiences will understand.
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Based on the book AMA Business Boot Camp, edited by Edward T. Reilly, former President and CEO of AMA.
This virtually delivered course encompasses AMA’s years of trusted wisdom and training expertise, covering the most vital, time-tested management skills, tools and strategies. Your staff will complete the Golden Personality Type Profiler prior to class to gain a deeper understanding of themselves and others. As they work through each lesson, they’ll refer back to the results to pinpoint development opportunities so they can return to their job rejuvenated—better managers and communicators with renewed skills and confidence
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Whether you want to attract new customers, improve products, forecast sales or streamline operations, your decisions are much more effective when you put data to work for you.
What will you get when you use data to drive strategy? Higher revenue, and reliable and consistently predictable business results. Insights that become new ways of doing business. Quick and effective strategies to proactively navigate change.
This AMA-2177: Using Data to Drive Strategy course is your ticket to shift to higher gear and elevate you and your team to rise to a new level of success.
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Transform your communication skills and be a master influencer.
It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?
To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.
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Unlock the Psychology of Persuasion: Expand Your Influence in Business
Master the art of influence with AMA-2204: Expanding Your Influence: Understanding the Psychology of Persuasion. This intensive 2-day training delves into the hidden psychological triggers that drive decision-making and compliance, empowering you to achieve mutually beneficial outcomes.
Key Takeaways:
- Uncover Secret Persuasion Techniques: Learn techniques the average person doesn’t even recognize.
- Build Influence Across Interactions: Apply these principles to management, mentorship, negotiations, conversations, and presentations.
- Choose the Right Approach: Develop strategies to select the most effective persuasion techniques for any situation.
- Protect Yourself from Manipulation: Gain the knowledge to resist unethical persuasion tactics.
Why This Matters: Persuasion skills are essential for career success. This training gives you the tools to influence effectively and ethically.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
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Master Professional Communication: Diplomacy, Tact, & Credibility
Your communication skills are the cornerstone of your professional image. Elevate your influence and career prospects by mastering diplomacy, tact, and credibility in every business interaction. This seminar empowers you to:
- Choose Your Words Wisely: Understand the impact of language and emotional tone.
- Understand Communication Styles: Gain insights into your own style and adapt to others.
- Transmit & Receive Information Clearly: Develop skills for effective exchange of ideas, thoughts, and feelings.
Why This Matters: Strong communication skills build positive reputations, enhance collaboration, and unlock career advancement.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
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Whether it’s entering new markets, repositioning, outsourcing, or undertaking new initiatives or technology, execution of strategic goals is often a graveyard of good intentions. A recent strategy execution study of a broad group of leaders found that 65% of them do not consider their own organization successful at executing their strategies.
Overcoming these challenges requires organizations to invest in upskilling their workforce, promoting strong leadership, and fostering adaptability. The AMA-2209: AMA: Strategy Execution: Getting It Done program will empower your employees to:
- Communicate effectively, ensuring alignment and clarity in strategic goals across your organization.
- Develop strong leadership skills, enabling managers to inspire, support, and guide their teams toward successful goal execution.
- Adapt to changing market conditions and embrace new opportunities, helping your organization stay ahead of the competition.
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Financial skills are fundamental to any managerial position. Learn how to think finance, and you’ll expand your career opportunities. From accruals to write-offs to receivables and payables, this workshop shows non-financial managers the concepts, tools, and techniques that can help make each decision pay off—on the job and on the bottom line.
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This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.
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Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?
Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.
It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.
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In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport in this environment can make—or break—your career. Get set to step up and become a “conscious communicator.” Develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
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Build proven leadership skills with AMA’s live online and in-person training courses.
Get the skills you need to lead. Being an effective leader requires having skills in areas that allow you to connect, motivate, and inspire.
This leadership seminar gives you the right practice to close the gap between where you are now and where you want to be. You’ll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.
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Feel empowered to hit the ground running with the skills learned in this course.
Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.
In this high-impact, 2-days AMA-2243: Making the Transition from Staff Member to Supervisor seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.
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Successfully drive innovation in flexible work environments.
Get familiar with the science connecting team dynamics and innovation and learn to identify current drivers and barriers to innovation and their implications.
The modern workplace is here! For leaders like you whose team is co-located, remote or a combination, you’ve got to be ready to implement the next set of actions to build a culture in which innovation, creativity and collaboration can thrive regardless of any physical boundaries separating employees. Take charge and explore what’s possible for you in this course.
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In this time management and settings priority training course, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise.
Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.
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Lead with impact, get results and reach your full potential.
When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.
Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.
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Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses.
The solutions aren’t always found in “Management 101”—but in this AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.
You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.
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Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.
You’ll learn how to:
- Motivate every member of your team—even if they don’t share your values
- Use positive and corrective feedback to turn problem employees around and maximize productivity
- Apply the most relevant conflict resolution style to eliminate friction
You’ll also get:
- Practice adapting your style using case studies
- Personal feedback from the instructor and peers
- Pre- and post-seminar assessments
- Tune-up materials to review what you’ve learned after the event
- And additional resources to maximize your training goals
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When you’re focused on your organization’s future every day of every workweek, it’s vital that you are well equipped to optimize your company’s performance—as well as your own career—with executive leadership training.
What does it mean to be an executive leader? It means you’re a visionary, a trailblazer, a strategist, a communicator, a coach, a diplomat and a politician. Pride, commitment and camaraderie. Those are the words you describe your team. You’re able to focus on the big picture and uphold high standards while wearing many hats. We know It takes laser-precise vision to be an executive leader. Join your peers in this course to craft your own leadership style, build an extraordinary team and master the competencies of effective executive leadership.
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It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice.
This AMA-2508: Improving Your Managerial Effectiveness course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance.
In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.
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This AMA-2526: Strategic Planning course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking. Gain a wider perspective of the strategic planning process through breakout sessions, exercises and case applications.
Bring your strategic dilemmas to this program and get direction on analytical and organizational approaches.
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AMA’s AMA-2528: Assertiveness Training for Women in Business gives you the opportunity to practice fundamental assertiveness skills and to share your concerns with other women in a supportive and encouraging learning environment. You’ll assess your leadership style and then apply the new skills and tools you learn directly to one of your own challenges, receive feedback, and refine your skills through videotaped practice.
Return to work with a complete and flexible plan for achieving the kind of assertiveness your position demands.
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Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation.
Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.
You’ll practice persuasive communication and other influencing techniques right from day one through the final activity—and enhance your learning with videos, exercises, assessment tools and group discussions. -
Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.
You’ll learn how to:
- Translate abstract ideas into tangible results
- Evaluate ideas and adjust assumptions
- Solve problems based on credible evidence
- Make dramatically better decisions
You’ll also receive:
- The “My Thinking Styles” assessment, which gauges your thinking style preferences
- A personalized development report with your individual results and areas for development
- AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
- Pre- and post-seminar assessments
- Tune-up materials to review what you’ve learned after the event
- A skill-enabling toolkit, downloadable from the AMA Learning Portal
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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Get the skills you need to lead.
This AMA-2536: Preparing for Leadership: What It Takes to Take the Lead leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You’ll discover the heart, soul and mind of true leadership.
Through role-playing, self-assessment tests and other leadership training scenarios, you’ll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member. And you’ll learn how to develop your unique leadership style for maximum impact
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Unsure how to manage anger or frustration? Do you swallow your feelings until you can’t hold back, then say too much? Are you in charge of your emotions, or are they in charge of you?
If difficulties in managing your emotions are eroding your job performance, this powerful 2-day workshop will give you the tools and techniques to turn the situation around. You’ll learn you have choices in how you view and manage stress. Grasp how to keep your emotions in perspective. Discover how to express yourself openly and honestly, and use emotional intelligence to establish better relationships.
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In a shifting business environment, it’s the agile and resilient organizations that have a much better chance to survive—and even to thrive. With future orientation and entrepreneurial focus, this AMA-2546: Agile Leadership and Strategy course gives you the roadmap to seize new opportunities and bounce back even stronger from unforeseen changes.
Let’s build agility and resilience into your leadership repertoire and your organization’s DNA. Add the ability to shift mindset and inspire behavior change. Plus, the strategies to create more flexible structures and processes that grow your organization’s capability and performance.
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Learn how to find, analyze and transform information to build better strategies and make more effective decisions with AMA’s Analytical Skills courses.
This AMA-2558: Analytical Thinking, Problem Solving and Decision Making seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage.
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This AMA-2605: Extraordinary Productivity: The 5 Choices That Drive Success productivity seminar combines current neuroscience research with proven productivity principles to help you better manage your decisions, attention, and energy.
You’ll learn how to apply a process—which incorporates the use of Microsoft Outlook®—to dramatically increase your ability to achieve life’s most important outcomes by consistently making choices that create extraordinary value for yourself and your organization. This solution not only produces a measurable increase in productivity but can also provide you with a renewed sense of engagement and accomplishment.
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Let’s face it. To simply delegate the work is not as easy as it seems.
This fast-paced, intensive 1-day AMA-2819: Delegation Boot Camp seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff, and build morale. Put this delegation skills training to work for you to pinpoint the right task, the right time, and the right person to help you maximize productivity for you and your team.
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“We take care of the future best by taking care of the present now.” ― Jon Kabat-Zinn
As a leader, how can you stay focused on what’s important when there are so many demands for your immediate attention? Ever-changing market conditions, gadget overload, conflicting information and “emergencies” of all kinds can hurt your ability to think with clarity and precision. Getting to sustainable excellence requires a different way to lead.
This is where mindfulness comes in. Practicing mindfulness helps you to tune in to what’s here and now, to be more present, awake and aware so you can access greater creativity, learning and personal growth. Attend this course to learn new habits that can help you begin to rewire your leadership behaviors as you inspire engagement, trust, authenticity and productivity in those around you.
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This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.
First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.
Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.
