Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses.
The solutions aren’t always found in “Management 101”—but in this AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.
You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.
Service Integration and Management (SIAM) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization.
The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.
The EXIN SIAM™ Foundation credential validates a professional’s knowledge about bringing together multiple service providers to strive for a common goal in order to support the client organization’s agreed objectives for service delivery.
This certification includes the following topics:
SIAM is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. A synonym for Service Integration and Management (SIAM™) is multi-sourcing integration (MSI). In this certification, the term SIAM is used. The EXIN SIAM™ Foundation certification tests a candidate’s knowledge and understanding of the terminology and the core principles. The certification covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM. It also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes this certification knows how SIAM delivers business value and is able to contribute to the implementation and use of SIAM in an organization.
Designed for IT professionals with technical expertise and experience in IS/IT security and control looking to transition from team player to manager.
Data breaches, ransomware attacks and other constantly evolving security threats are top-of-mind for today’s IT professionals. With a Certified Information Security Manager® (CISM®) certification, you’ll learn how to assess risks, implement effective governance and proactively respond to incidents.
The ISACA CISM certification can add credibility and confidence to interactions with internal and external stakeholders, peers, and regulators.
This cybersecurity certification indicates expertise in information security governance, program development and management, incident management and risk management.
Content in this course is:
The course features an enhanced facilitator guide, additional participant resources, knowledge check questions from the CISM Questions, Answers and Explanations (QAE) database along with scenario-based activities and enrichment materials (articles, podcasts and whitepapers) selected from the ISACA website to provide learners with an opportunity to go deeper into specific areas related to the course content.
Learn more about Malaysia’s Top Cybersecurity Strategies and Trends in 2024.
Here are five insightful blog posts about ISACA and its cybersecurity certifications. Each one focuses on a different aspect of how ISACA’s training can enhance your cybersecurity career, take a read:
→ Top ISACA Cybersecurity Certifications 2024 | Career Advancement
→ Incorporating ISACA Certifications into Corporate Training Program
→ ISACA’s CISM vs CRISC: Which Certification Is Right for You?
→ Your Ultimate Guide to the ISACA CISM Certification
→ Become a leader with ISACA: Cybersecurity Leadership
Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.
Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.
Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.
Operate and manage successful cloud-service businesses using VMware Cloud director.
In this five-day course, you focus on deploying, configuring, integrating, designing, and managing VMware Cloud Director™ 10.x network objects with VMware NSX-T Data Center. This course also focuses on designing, integrating, configuring, and managing VMware Cloud Director™ 10.x with VMware NSX® Advanced Load Balancer™.
This course also focuses on the VMware Cloud Director Migration tool, using which the system administrator can perform the actual migration by migrating the workload and networks of the organization VDC supported by VMware NSX® Data Center for vSphere® to the organization VDC supported by NSX-T Data Center in the same organization.
This course also showcases how to monitor VMware Cloud Director networking objects using VMware vRealize® Operations™ and VMware vRealize® Operations Tenant App.
Product Alignment
Boost developer productivity and flexibility with VMware Integrated OpenStack.
This five-day course provides you with the skills to build a private cloud using VMware® Integrated OpenStack on a proven VMware SDDC. Through a combination of lecture and hands-on labs, this course builds your skills in installing, configuring, and managing VMware Integrated OpenStack. You learn how to offer IaaS and PaaS with advanced networking and security features to end users using VMware Integrated OpenStack.
Product Alignment
This four-day, hands-on EDU-DCVCTS: VMware Data Center Virtualization: Core Technical Skills training course is an introduction to VMware vSphere®. In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment.
Product Alignment
Master the basics with the Microsoft Certified: Azure Fundamentals certification.
This 1-day course will provide foundational level knowledge on core Azure concepts; core Azure services; core solutions and management tools; general security and network security; governance, privacy, and compliance features; Azure cost management and service level agreements. Note: This course provides an Azure pass and time for students to participate in hands-on labs.
Level up your skills and stand out with a globally recognized certification with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.
CompTIA Advanced Security Practitioner (CASP+): Validating Cybersecurity Skills For Government and Corporate Teams.
Information security is a crucial field in the world of business. You have experience in this field, and now you’re ready to take that experience to the next level. In this CT-CASP+: CompTIA Advanced Security Practitioner course, you will expand on your knowledge of information security to apply more advanced principles that will keep your organization safe from the many ways it can be threatened.
You’ll apply critical thinking and judgment across a broad spectrum of security disciplines to propose and implement sustainable security solutions that map to organizational strategies; translate business needs into security requirements; support IT governance and risk management; architect security for hosts, networks, and software; respond to security incidents; and more.
Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.
Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.
This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.
Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
Our PRINCE2 Agile® Foundation certification course is the perfect starting point for individuals new to PRINCE2 or working in agile project environments. Gain an in-depth understanding of how to blend PRINCE2 methodologies with agile practices for optimal project success.
Navigating the complexities of project management requires a blend of robust methodologies and flexible practices. The PRINCE2 Agile® Foundation certification is the golden key for professionals looking to thrive in agile project environments while leveraging the structured approach of PRINCE2.
This certification is specially designed for those new to PRINCE2 and working within agile settings, aiming to equip them with the knowledge to merge the best of both worlds for project success. Let’s dive into what makes this certification essential for modern project managers and team members alike.
The PRINCE2 Agile Foundation course offers a comprehensive introduction to the PRINCE2 framework, renowned for its widespread application in project management, alongside an immersive exploration of agile methodologies that champion flexibility and quick response to change.
Participants will discover how to synergize these methodologies to optimize project outcomes, ensuring they’re well-prepared to tackle the challenges of today’s dynamic project environments.
In a world that never stands still, we help you move forward.
With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.
Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.
Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.
Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.