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  • TMY Human Capital Development Soft Skills Courses

    TMY-SS43: Design Thinking : Innovative & Creative Thinking Tool

    RM2,600.00
    2 Days ILT, VILT

    To thrive you need to INNOVATE. Therefore today, innovation is everyone’s business. A key challenge in workplace innovation is a lack of framework, skills and tools to enable people to easily come together as teams and solve day-to day problems. A second concern is the inability to solve problems with a focus on people

    The Design Thinking process of Human-Centred innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.”  (Tim Brown) It is successfully being used by leading organizations such as Apple, SIA, Starbucks, Adobe and many more to transform their products and services to meet customer expectation better and to continue to grow in a scenario of ever-increasing competition.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS44: Emotional Excellence At Workplace

    RM2,600.00
    2 Days ILT, VILT

    Tempers flare up, suppressed anger, inappropriate exchange of words and tonality, the invisible crack between colleagues seemingly formed thus disintegrating team spirit resulting in low morale, strained working relationships and low productivity.  In current times, there are endless challenges at work and daily life that generate stress, inability to handle internal feelings, challenging attitudes, unnecessary conflicting situation, dissatisfied internal and external customer relationships which ultimately affect personal and professional life.

    As the ultimate goal in life is to achieve happiness, one needs to increase emotional excellence to ride the storm, to manage people and optimize personal capabilities.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS45: Inspire Motivation Towards Positive Mindset

    RM2,600.00
    2 Days ILT, VILT

    Everyone experiences negative thoughts. It’s a normal part of being human – but we can make a choice about whether to accept these thoughts or challenge them. Where negative thoughts are left unchecked, our well-being can fall into a downward spiral. But noticing negative thoughts when they arise and recognising them for what they are – just thoughts – creates the opportunity to break cycles of negativity.

    Positive thinking and attitudes can increase both your personal and business results and achievements. New business requirements, increased performance demands, and a changing workforce mean it is essential for professionals at all levels to understand and master the skills, techniques and methods of positive thinking and positive attitude.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS46: Negotiation Skills -Effective Strategies For Win -Win

    RM2,600.00
    2 Days ILT, VILT

    Every organization can benefit from improved negotiation skills — keen negotiation skills help to align corporate goals with sustainable business relationships. Close deals that might otherwise be deadlocked. Maximize value in the agreements you reach and resolve differences before they escalate into costly conflicts.

    This simulating workshop introduces a systematic approach to effective negotiations and value creation
    process. It develops the participant’s toolkit of tactics and strategies by helping participants apply truly engaging and responsive negotiation styles.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS47: Project Management

    RM2,600.00
    2 Days ILT, VILT

    This is a practical course on Managing Projects. Most Project Managers were promoted due to their technical skills, and are usually not familiar with management skills. Project Management is an art and a science.

    So, both technical and people skills are needed. What most Project Managers lack, is the people skills to solve technical problems with a team of staff and how to communicate with the project owner

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS48: Six Thinking Hat: Be The Problem Solver

    RM2,600.00
    2 Days ILT, VILT

    This program is designed to give awareness to the participants on the power of using the Six Thinking Hats by Edward De Bono in the organization. The program will allow the participants to open their minds to conceptional thinking and using the elements of the concept to solve problems and be more solution minded.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS49: Solving Problems Efficiently, Effectively & Decisively

    RM2,600.00
    2 Days ILT, VILT

    First, identify the root cause and develop the problem statement to avoid wasting time on symptoms. Methods of gathering data are given so that solid conclusions are formed. Numerous creative ways to develop solutions are shared. Decision making models and strategies are used to choose the best solution to implement.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS50: The 7 Habits For Effective People

    RM2,600.00
    2 Days ILT, VILT

    The 7 Habits of Highly Effective People is a signature training programme by FranklinCovey, The course has been designed to tap into the key traits and behaviors of those who are truly effective, and help you become one of those people. The course is organized according to the three components of productivity: the individual, the team and the organisation.

    In The 7 Habits of Highly Effective People Signature Programme, you will learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration, and apply principles for achieving a balanced life.  With the 7 Habits Process, partcipants are given the tools the need to properly apply the 7 Habits.

    This world renowned personal leadership development programme brings together modern technology and best practice with timeless principles of effectiveness. Learn the skills to get directly at the heart of individual, team, and organizational effectiveness by developing leadership skills at each level.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS32: Managing Escalation and Managing Difficult Customer

    RM2,600.00
    2 Days ILT, VILT

    It is just natural to complain when we do not receive the expected services as the standard or as advertised and or as promised in a reputable premise. As customer service personnel, we are the brunt of these complaints which we need to attend. We need to respond rather than react to such complaints.

    Responding means to think through of the incident and provide a solution rather than react, where we interact “blow by blow”. It is not always easy. Therefore we need to have the mettle to deal with these different situations. If we are already seasoned in dealing with these situations we need to refresh our skills every now and then, otherwise, we must internalize these skills so that we do not feel victimized and de-motivated in the job we have chosen. In order to deal with these situations systematically, we need an efficiency tool which will allow us to interact smoothly and quickly.

    We are endowed with great hospitality skills, we just need to unearth these gems so that our interactions with guests become elegant and desirable. For example, it is not a complaint from the guest, it is always feedback so that we can improve the way we work.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS28: Customer Service Workshop for Call Centre Customer Care

    RM2,600.00
    2 Days ILT, VILT

    Service is an intangible experience, and a crucial aspect of survival for any enterprise seeking to grow in competitive markets Telephone Communication is central to any organization’s development, as it is often the only thing that distinguishes one business from another People are under enough stress in today’s world If we want to win their heart and business, we should be the ones who take their stress away Make them feel comfortable around us, while doing business with us Make them want to come back A good way to do that is by focusing on using positive language in customer service Words have that power They can help you create a long, trustful relationship with customers.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS51: Incorporating Personal Grooming and Basic Etiquette

    RM2,600.00
    2 Days ILT, VILT

    This 2-days programme provides a holistic form of grooming and image to the participants where they learn to easily transform their image, looks and confidence level.  The intention is to be in line with the positive transformation of the whole organization.  It will be excellent for those who want to learn how to carry themselves professionally at meetings, when meeting local and international clients, at events and how they project their image.

  • TMY Human Capital Development Soft Skills Courses

    TMY-SS52: Unleash Creative and Lateral Thinking- Think Out of the Box

    RM2,600.00
    2 Days ILT, VILT

    Creative thinking is essential to your business!

    Relying on yesterday’s ideas, products and assumptions can spell failure to your company and be a detriment to your career. Now you can learn proven creative thinking techniques to generate new ideas and get a blueprint for establishing a climate of innovation in this lively, interactive, and hands-on seminar.

    You will discover new ways to break through mental barriers, ho-hum thinking, and roadblocks—in order to improve performance, stimulate creative thinking and unleash the creative potential in yourself and your team

  • TMY Human Capital Development Soft Skills Courses

    AMA-2243: Making the Transition from Staff Member to Supervisor

    RM3,500.00
    2 Days ILT, VILT

    Feel empowered to hit the ground running with the skills learned in this course.

    Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

    In this high-impact, 2-days AMA-2243: Making the Transition from Staff Member to Supervisor seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

  • TMY Human Capital Development Soft Skills Courses

    AMA-2508: Improving Your Managerial Effectiveness

    RM3,500.00
    2 Days ILT, VILT

    It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice.

    This AMA-2508: Improving Your Managerial Effectiveness course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance.

    In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

  • Agile Scrum Training & Certifications

    P2AF: PRINCE2 Agile Foundation

    RM5,500.00
    3 Days ILT, VILT

    Our PRINCE2 Agile® Foundation certification course is the perfect starting point for individuals new to PRINCE2 or working in agile project environments. Gain an in-depth understanding of how to blend PRINCE2 methodologies with agile practices for optimal project success.

    Navigating the complexities of project management requires a blend of robust methodologies and flexible practices. The PRINCE2 Agile® Foundation certification is the golden key for professionals looking to thrive in agile project environments while leveraging the structured approach of PRINCE2.

    This certification is specially designed for those new to PRINCE2 and working within agile settings, aiming to equip them with the knowledge to merge the best of both worlds for project success. Let’s dive into what makes this certification essential for modern project managers and team members alike.

    The PRINCE2 Agile Foundation course offers a comprehensive introduction to the PRINCE2 framework, renowned for its widespread application in project management, alongside an immersive exploration of agile methodologies that champion flexibility and quick response to change.

    Participants will discover how to synergize these methodologies to optimize project outcomes, ensuring they’re well-prepared to tackle the challenges of today’s dynamic project environments.

  • Agile Scrum Training & Certifications

    P2AP: PRINCE2 Agile Practitioner

    RM6,000.00
    2 Days ILT, VILT

    The PRINCE2 Agile® Practitioner course stands at the forefront of project management innovation, offering the perfect blend of agile’s adaptability with the structured oversight of the globally acclaimed PRINCE2® framework. This blend is designed to suit any project across various industries, marking it as the quintessential solution for contemporary project management challenges.

    Tailored for those already versed in PRINCE2®, this advanced module aims to augment your project management toolkit by integrating agile methodologies into your PRINCE2® practices.

    Through this course, you’ll learn how to infuse agile’s responsiveness and efficiency into PRINCE2® projects, ensuring a balanced approach that leverages the best of both worlds.

    The PRINCE2 Agile® Practitioner is an invaluable asset for PRINCE2® veterans seeking to customize project controls for agile environments and for agile aficionados aiming to familiarize themselves with PRINCE2®’s governance standards.

  • Business Applications Training & Certification

    MB-240T00: Microsoft Dynamics 365 Field Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

    Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

    This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

    Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

  • Agile Scrum Training & Certifications

    CASM: Certified Agile Service Manager

    RM5,000.00
    2 Days ILT, VILT

    This CASM: Certified Agile Service Manager course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.

    As Dev and Ops have been working in parallel with Dev focused on Agile/Scrum and Ops focused on ITSM/ITIL, this course strives to bring together individual achievements to deliver full business value. The course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management so Dev starts to manage services instead of products and Ops and ITSM become more agile by scaling to “just enough” process leading to improved flow of work and time to value.

    Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process design that will improve the velocity of process improvement teams to get more done. This course may be eligible for PMI’s PDUs.

  • Virtualization IT Training & Certification

    EDU-DCVCTS: VMware Data Center Virtualization: Core Technical Skills

    Price range: RM9,300.00 through RM10,425.00
    4 Days ILT, VILT

    This four-day, hands-on EDU-DCVCTS: VMware Data Center Virtualization: Core Technical Skills training course is an introduction to VMware vSphere®.  In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment.

    Product Alignment

    • VMware ESXi 7.0
    • VMware vCenter Server 7.0
  • Virtualization IT Training & Certification

    EDU-VIOICM7: VMware Integrated OpenStack: Install, Configure, Manage [V7]

    RM10,672.00
    5 Days ILT, VILT

    Boost developer productivity and flexibility with VMware Integrated OpenStack.

    This five-day course provides you with the skills to build a private cloud using VMware® Integrated OpenStack on a proven VMware SDDC. Through a combination of lecture and hands-on labs, this course builds your skills in installing, configuring, and managing VMware Integrated OpenStack. You learn how to offer IaaS and PaaS with advanced networking and security features to end users using VMware Integrated OpenStack.

    Product Alignment

    • VMware Integrated OpenStack 7.0
  • Virtualization IT Training & Certification

    EDU-CDANNSXT: VMware Cloud Director: Advanced Networking with NSX-T Data Center [V10.2]

    RM11,000.00
    5 Days ILT, VILT

    Operate and manage successful cloud-service businesses using VMware Cloud director.

    In this five-day course, you focus on deploying, configuring, integrating, designing, and managing VMware Cloud Director™ 10.x network objects with VMware NSX-T Data Center.  This course also focuses on designing, integrating, configuring, and managing VMware Cloud Director™ 10.x with VMware NSX® Advanced Load Balancer™.

    This course also focuses on the VMware Cloud Director Migration tool, using which the system administrator can perform the actual migration by migrating the workload and networks of the organization VDC supported by VMware NSX® Data Center for vSphere® to the organization VDC supported by NSX-T Data Center in the same organization.

    This course also showcases how to monitor VMware Cloud Director networking objects using VMware vRealize® Operations™ and VMware vRealize® Operations Tenant App.

    Product Alignment

    • VMware vSphere®  7.0 U1
    • VMware Cloud Director 10.2.1
    • VMware NSX-T Data Center 3.0.1
    • VMware NSX Data Center for vSphere 6.4
    • VMware NSX Advanced Load Balancer 20.1.1
    • VMware vRealize® Operations Manager™ 8.2
    • VMware vRealize Operations Manager Tenant App 2.5
    • VMware vCloud® Usage Meter™ 4.3
  • DevOps Training and Certification

    SREP: Site Reliability Engineering Practitioner

    RM6,000.00
    3 Days ILT, VILT

    SRE Practitioners deliver business value to customers through collaboration with DevOps teams and engineering of reliable, secure application environments and software systems.

    The Site Reliability Engineering Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediation.

    The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.

    The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption. This course positions learners to successfully complete the SRE Practitioner certification exam.

    This course may be eligible for PMI’s PDUs.

  • Agile Scrum Training & Certifications

    DAVSC: Disciplined Agile Value Stream Consultant

    RM5,500.00
    3 Days ILT, VILT

    Start Your Disciplined Agile Journey.

    Do you want to accelerate value delivery at scale by moving beyond individual teams and applying Disciplined Agile across your organization?

    Disciplined Agile Value Stream Consultant (DAVSC) credential folds practices from Flow, Lean, the Theory of Constraints, and Organizational Development into Disciplined Agile to give you the tools to optimize enterprise-wide value streams.

    Filled with collaborative activities, supplemental reading and more, this 21 PDU instructor-led course goes beyond a single framework by teaching you the mindset, practices and tools to reduce waste and focus on what matters.

  • Virtualization IT Training & Certification

    EDU-WS1UEMW1020: VMware Horizon 8: Infrastructure Administration and Troubleshooting

    RM11,000.00
    5 Days ILT, VILT

    VMware Horizon 8: Infrastructure Administrator and Troubleshooting is a five-day combination course of VMware Horizon 8: Infrastructure Administration & VMware Horizon 8: Infrastructure Troubleshooting. This training collection gives you the skills to install and configure a virtual desktop infrastructure platform. This course builds your skills in installing and configuring VMware Horizon® through a combination of lecture and hands-on labs. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture.

    Also, this course provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting Horizon Connection Server, Unified Access Gateway, protocols, connections, and certificates.

    This course provides a challenge lab designed to present participants with infrastructure issues that may arise in actual Horizon environments. The lab objective is to put into practice the contents covered during the training to create a working environment.

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HRD Corp Training Provider 2
HRD Corp Training Provider 2

Trainocate: A Global Leader in Technology, Business, and People Development

In a world that never stands still, we help you move forward.

With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.

Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.

Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.

Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.

© Copyright Trainocate 2024. All rights reserved. IT Training Provider Malaysia
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