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  • IT Service Management Training & Certification

    ITIL4-HVIT: ITIL 4 Specialist High Velocity IT Certification

    RM7,000.00
    4 Days ILT, VILT

    This ITIL4-HVIT: ITIL 4 Specialist High Velocity IT certification module provides the candidate with an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products and services to obtain maximum business value. Take what was established as THE best practice guidance of IT Service Management – then make it better.

    ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The ITIL 4 Specialist: High Velocity IT (HVIT) course helps ITSM practitioners assimilate further into the emerging practices of ITIL 4 – specifically in the areas of guiding practitioners who work in organizations that are becoming more digitally enabled. It will help those who are familiar with traditional IT and service management concepts to discuss ‘digital’ confidently, develop practical competencies, and integrate new concepts, techniques, and technologies into their ways of working. It also covers Agile and Lean, and technical practices and technologies such as the Cloud, Automation, and Automatic Testing.

    This interactive course is essential to the development of the modern day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business. Successfully obtaining the ITIL 4 High Velocity IT qualification is one of the pre-requisites for the designation of ITIL4 Managing Professional.

  • IT Service Management Training & Certification

    ITIL4-DSV: ITIL 4 Specialist Drive Stakeholder Value Certification

    RM7,000.00
    4 Days ILT, VILT

    This ITIL4-DSV: ITIL 4 Specialist Drive Stakeholder Value certification module provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers, and partners, including key customer/user experience and journey mapping concepts. Take what was established as THE best practice guidance of IT Service Management – then make it better.

    ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The ITIL4 Specialist: Drive Stakeholder Value (DSV) course helps ITSM practitioners assimilate further into the emerging practices of ITIL 4 – specifically in the areas of guiding stakeholders, whether they are customers or service providers, through the principles and practices of co-creating value through services.

    This interactive course is essential to the development of the modern-day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business. Successfully obtaining the ITIL 4 Drive Stakeholder Value qualification is one of the prerequisites for the designation of ITIL 4 Managing Professional which assesses the candidates practical and technical knowledge about how to run successful, modern, IT-enabled services, teams, and workflows.

  • IT Service Management Training & Certification

    ITIL4-DPI: ITIL 4 Strategist Direct Plan and Improve Certification

    RM7,000.00
    4 Days ILT, VILT

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The ITIL4 Strategist: Direct, Plan and Improve (DPI) course helps ITSM practitioners acquire further insight into ITIL 4 – specifically in the areas that contribute to creating and sustaining an IT organization steeped in the growth mindset.

    The ITIL4-DPI: ITIL 4 Strategist Direct Plan and Improve certification course covers both practical and strategic elements related to improvement. Lean and Agile methodologies and techniques, a feature of ITIL 4, is embedded into directing, planning and improving services in support of business objectives. This interactive course is indispensable to the development of the modern day technologist and ITSM practitioner and leader in modern IT organizations seeking to innovate and improve IT services delivered to the business.

    Level up your skills and stand out with a globally recognized ITIL 4 certification with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

  • IT Service Management Training & Certification

    ITIL4-DITS: ITIL 4 Leader Digital and IT Strategy Certification

    RM7,600.00
    4 Days ILT, VILT

    Digital and information technologies have changed the world. Every aspect of life has been impacted in some way by technology that did not exist just 50 years ago. Digital and information technologies have disrupted the business world, but they have also provided the keys to success. Each wave of innovation brings opportunities and capabilities to those organizations that are willing to change how they think and work.

    The disruptive nature of innovations like artificial intelligence, machine learning, virtual working, and internet of things is compounded by the frequency of the innovations. Organizations must adapt quickly and repeatedly; continually adjusting their strategies.

    The IITL 4 Leader: Digital and IT Strategy course adds a new perspective to the ITIL 4 guidance and elevates the discussion to an organizational strategy level.

    The course enables IT and digital leaders to influence and drive strategic business decisions through creating an appropriate digital strategy aligned to the wider business goals, understanding how business and IT leaders respond to digital disruption and exploiting the ITIL 4 framework to support organizations on their challenging digital transformation journey.

    The course will cover how ITIL 4 can be integrated with emerging practices and new technologies to meet new internal and external challenges in the age of volatility, uncertainty, complexity and ambiguity (VUCA).

    In this course, there is a mandatory case study assessment for student to pass prior to taking up the actual exam. This assessment is an open-book assessment with the passing score of 75% (30 correct out of 40).

  • IT Service Management Training & Certification

    ITIL4-CDS: ITIL 4 Specialist Create, Deliver and Support Certification

    RM7,000.00
    4 Days ILT, VILT

    Many city landmarks offer panoramic views from their observation decks. From a high viewpoint, the distances between some buildings might be closer and others further apart, than at first glance. Perspective is key and necessary component for the successful delivery of mature technology-enabled services.

    In service management, two vital elements for success are perspective and flexibility:

    • Perspective: understanding the overall picture of what a service does and how it is delivered. This involves a wide variety of skills, processes, knowledge, tools, and technologies to deliver business and customer value.
    • Flexibility: involves using the portfolio of tools and artefacts appropriately within complex environments. Service management is not a one-size-fits-all approach. The expectations around the customer experience and business value cannot be met with a single and isolated view.

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.

    The ITIL 4 Specialist: Create, Deliver and Support (CDS) course helps ITSM practitioners assimilate further into the emerging practices of ITIL4 – specifically in the areas of the Service Value Stream and the use of the Value Stream with a specific focus on the creation, delivery and support of new services, and the provisioning of user support.

    Relevant supporting ITIL Practices to these value streams are examined. Team collaboration, integration and organizational cultural aspects critical to the success of the adoption of the value streams are discussed. The course also covers the management and prioritization of work through several techniques and scrutinizes the contribution of continual improvement.

    This interactive course is essential to the development of the modern-day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business.

  • Cloud Computing Training & Certification

    AZ-500T00: Microsoft Azure Security Technologies

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    Level up with Microsoft Certified: Azure Security Engineer Associate

    Reduce costs and complexity with a highly secure cloud foundation managed by Microsoft. Use multilayered, built-in security controls and unique threat intelligence from Azure to help identify and protect against rapidly evolving threats.

    This Azure Security Engineer course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities on Microsoft Azure. This course includes security for identity and access, platform protection, data and applications, and security operations.

    Get Azure AI certified with Microsoft Malaysia’s Learning Partner of the Year 2024 today.

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    Analytics and Data Training and Certification

    DP-100T01: Designing and Implementing a Data Science Solution on Azure

    Price range: RM2,499.00 through RM3,374.00
    4 Days ILT, VILT

    Level up with Microsoft Certified: Azure Data Scientist Associate.

    Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This DP-100T01: Designing and Implementing a Data Science Solution on Azure course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring in Microsoft Azure.

    Level up your skills and stand out with a globally recognized certification with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

  • Business Applications Training & Certification

    MB-230T01: Microsoft Dynamics 365 Customer Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

    Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

    Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

  • IT Infrastructure Training and Certification

    MS-900T01: Microsoft 365 Fundamentals

    Price range: RM1,200.00 through RM1,425.00
    1 Day ILT, VILT

    Level up with the Microsoft 365 Certified: Fundamental credential.

    This Microsoft 365 Fundamentals training course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing.

    You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.

    The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

  • IT Infrastructure Training and Certification

    MS-700T00: Managing Microsoft Teams

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment.

    In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

  • Business Applications Training & Certification

    MB-310T00: Microsoft Dynamics 365 Finance

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    This MB-310T00: Microsoft Dynamics 365 Finance course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.

  • Business Applications Training & Certification

    MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

    4 Days ILT, VILT

    This MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing course has six modules and designed for 4 days learning experience. It can be taught in-person and/or virtually. Your instructor(s) will provide you with the agenda for this course. Module 1 will introduce you to the configure need for Dynamics 365 Supply Chain Management, Manufacturing. Module 2 will get deeper into managing the different types of manufacturing processes. Module 3 will be your address implementing master planning for production. Module 4 will be tackle Implementing several manufacturing features. Module 5 will focus on subcontracting for product manufacturing.

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HRD Corp Training Provider 2
HRD Corp Training Provider 2

Trainocate: A Global Leader in Technology, Business, and People Development

In a world that never stands still, we help you move forward.

With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.

Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.

Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.

Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.

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