Candidates should be able to demonstrate a basic knowledge and understanding of general concepts in the following areas:

• Human and Artificial Intelligence
• The Machine Learning process
• The benefits, challenges and risks of a Machine Learning project
• The future of humans and machines in Work

Artificial Intelligence (AI) is a methodology for using a non-human system to learn from experience and imitate human intelligent behavior. The EXIN BCS Artificial Intelligence Essentials exam tests a candidate’s knowledge and understanding of the terminology and the general principles. This syllabus covers the potential benefits; types of Artificial Intelligence; the basic process of Machine Learning (ML); the challenges and risks associated with an AI project, and the future of AI and Humans in work.

EXIN Privacy & Data Protection Professional is a certification that validates a professional’s knowledge and understanding of the European privacy and data protection legislation and its international relevance, as well as the professional’s ability to apply this knowledge and understanding to everyday professional practice.

With the ever increasing explosion of information flooding the internet, every company needs to plan how to manage and protect privacy of persons and their data. Not without a reason, many new laws within the EU, as well as in the USA and many other regions, are formed in order to regulate both privacy and data protection.

The European Commission has published the EU General Data Protection Regulation (GDPR), meaning that from the 25th of May 2018 on, all organizations concerned must comply with specific rules. This Practitioner certification builds on the subjects covered by the Foundation exam by focusing on the development and implementation of policies and procedures in order to comply with existing and new legislation, application of privacy and data protection guidelines and best practices, and by establishing a data protection management system (DPMS).

The new standard in the ISO/IEC 27000 series: ISO/IEC 27701:2019 Security Techniques – Extension to ISO/IEC 27001 and ISO/IEC 27002 for Privacy Information Management – Requirements and Guidelines is useful for organizations that want to show compliance with the GDPR. The content of the new ISO standard helps fulfill the GDPR obligations to organizations regarding the processing of personal data.

Neither the GDPR nor the ISO standard are exam literature. However, the literature matrix in Chapter 4 is designed to show the link between the exam requirements, the literature, the GDPR and the ISO/IEC 27701:2019 standard to give the certification a broader context

The EXIN SIAM™ Foundation credential validates a professional’s knowledge about bringing together multiple service providers to strive for a common goal in order to support the client organization’s agreed objectives for service delivery.

This certification includes the following topics:

•  introduction to SIAM
•  SIAM implementation roadmap
• SIAM roles and responsibilities
• SIAM practices
• processes to support SIAM
• SIAM challenges and risks
• SIAM and other practices.

SIAM is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. A synonym for Service Integration and Management (SIAM™) is multi-sourcing integration (MSI). In this certification, the term SIAM is used. The EXIN SIAM™ Foundation certification tests a candidate’s knowledge and understanding of the terminology and the core principles. The certification covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM. It also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes this certification knows how SIAM delivers business value and is able to contribute to the implementation and use of SIAM in an organization.