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  • 3 Days ILT, VILT

    This digital workshop is essential for any business who seeks to optimize your digital presence and gain maximum online revenue opportunities. The workshop will introduce you to fundamental key digital marketing specialisms such as Paid Per Click (PPC) marketing and Search Engine Optimization(SEO) and social media marketing

    The program is developed in collaboration with the industry and consultation from digital industry experts(Global Industry Advisory Council) to design and develop standards that define the digital e-commerce skills and capabilities required of today’s professionals. The program deliver best current practice, theory and applied skills in digital, and are recognized and respected across all industry sectors.

    Attending the workshop, will ensure you have the essential skills and knowledge needed to excel as a digital e-commerce specialist. Through a series of comprehensive, structured modules you will know how to integrate key digital e-commerce tactics and practices into your digital marketing techniques and measure and iterate the success of your overall digital marketing plans.

    This course is provided in partnership with Sapience Consulting Pte. Ltd

  • 3 Days ILT, VILT

    The SDA qualification course is for front-line IT service and support analysts with some experience in a first-line or second-line service desk environment. This course is perfect for analysts looking to grow in their role and gain a recognized qualification in their profession. This course will help them to develop practical skills whilst earning a certificate that endorses their commitment and knowledge.

    Covering three days of learning, plus the qualification exam at the end of the course, analysts will fully explore the modules covered in SDI’s professional standard for Service Desk Analysts and will equip all Service Desk Analysts the essential skills and knowledge needed for delivering customer service and support excellence.

  • 4 Days ILT, VILT

    This interactive four-day SDM qualification course is designed for existing and aspiring service desk managers and supervisors who wish to develop their understanding of service desk management best practice and how to run an effective support operation.

    The training will provide a thorough grounding in the skills required to lead, motivate and manage a service desk team. The complete service desk management toolkit covering strategy, leadership, employee development, relationship building, service improvement, ITSM processes, performance measurement, finance and tools and technologies will also be provided as part of the course.

    Candidates will achieve an internationally recognised SDM qualification from APMG International and the ability to master the key areas of service desk management with SDI’s SDM qualification course and lead your team to lasting success.

  • 2 Days ILT, VILT

    The course objective for PRINCE2 7 Practitioner is to build on the knowledge and skills acquired in the PRINCE2 7 Foundation course and enable learners to apply the PRINCE2 methodology in a practical setting. Upon completion of the course, learners will be able to:

    • Apply the PRINCE2 principles in context
    • Apply effective people management in successful projects
    • Apply and tailor relevant aspects of PRINCE2 practices in context

    In addition to these general learning objectives, the PRINCE2 7 Practitioner course also aims to prepare learners for the PRINCE2 Practitioner exam. The exam covers the following topics:

    • Application of the PRINCE2 principles in context
    • Effective people management in successful projects
    • Application and tailoring of relevant aspects of PRINCE2 practices in context

    By completing the PRINCE2 7 Practitioner course and passing the exam, learners will demonstrate that they have the skills and knowledge necessary to apply the PRINCE2 methodology effectively in a variety of project environments.

  • 3 Days ILT, VILT

    PRINCE2® (Projects IN Controlled Environments) is a process-based approach for project management providing an easily tailored and scalable method for the management of all types of projects. The method is the de-facto standard for project management and is practiced worldwide. PRINCE2 is a flexible method that guides you through the essentials for running a successful project regardless of project type or scale. PRINCE2 can be tailored to meet your organization or industry-specific requirements. Upon completion of the course, learners will be able to:

    • Define the key concepts of projects and PRINCE2
    • Explain how the PRINCE2 principles underpin the PRINCE2 method
    • Understand the importance of people in successful projects
    • Describe the PRINCE2 practices and how they are applied throughout the project
    • Explain the PRINCE2 processes and how they are carried out throughout the project
    • Identify the relationships between processes, deliverables, roles, and the management dimensions of a project

    In addition to these general learning objectives, the PRINCE2 7 Foundation course also aims to prepare learners for the PRINCE2 Foundation exam. The exam covers the following topics:

    • The seven PRINCE2 principles
    • The seven PRINCE2 themes
    • The seven PRINCE2 processes
    • The purpose and major content of all PRINCE2 roles
    • The purpose and major content of all PRINCE2 management products

    By completing the PRINCE2 7 Foundation course and passing the exam, learners will demonstrate that they have a sound understanding of the PRINCE2 methodology and are ready to apply it to their own projects.

  • CLCNF: Implementing Cisco Collaboration Conferencing v1.0

    Price range: RM8,500.00 through RM9,850.00
    5 Days ILT, VILT

    The Implementing Cisco Collaboration Conferencing (CLCNF) v1.0 course focuses on Cisco® on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager and Cisco Expressway, and other Cisco collaboration conferencing devices.

  • ENSDWI: Implementing Cisco SD-WAN Solutions

    Price range: RM8,500.00 through RM9,850.00
    5 Days ILT, VILT

    You will learn best practices for configuring routing protocols in the data center and the branch, as well as how to implement advanced control, data, and application-aware policies.

    The course also covers SD-WAN deployment and migration options, placement of controllers, how to deploy WAN Edge devices, and how to configure Direct Internet Access (DIA) breakout. The course looks at the different Cisco SD-WAN security options available, such as application-aware enterprise firewall, Intrusion Prevention System (IPS), URL filtering, Cisco Advanced Malware Protection (AMP), Secure Sockets Layer/Transport Layer Security (SSL/TLS) proxy, and Cisco Umbrella® Secure Internet Gateway (SIG).

    This course helps you prepare to take the Implementing Cisco SD-WAN Solutions (300-415 ENSDWI) exam which is part of the CCNP® Enterprise certification. You will also earn 32 Continuing Education (CE) credits toward recertification.

  • 3 Days ILT, VILT

    The Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v6.0 course shows you how to deploy and use Cisco® AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats.

    Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You’ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool.

  • 3 Days ILT, VILT

    The Securing Cisco Networks with Snort Rule Writing Best Practices (SSF Rules) v2.1 course shows you how to write rules for Snort, an open-source intrusion detection and prevention system. Through a combination of expert-instruction and hands-on practice, this course provides you with the knowledge and skills to develop and test custom rules, standard and advanced rules-writing techniques, how to integrate OpenAppID into rules, rules filtering, rules tuning, and more.

    The hands-on labs give you practice in creating and testing Snort rules.

  • 4 Days ILT

    The Securing Cisco Networks with Open Source Snort (SSFSNORT) v3.0 course shows you how to deploy Snort® in small to enterprise-scale implementations. You will learn how to install, configure, and operate Snort in Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) modes. You’ll practice installing and configuring Snort, utilize additional software tools and define rules to configure and improve the Snort environment, and more.

  • 2 Days ILT, VILT

    This course is a 2 day Instructor Led training which focuses on the advanced features in Identity Services Engine and Cisco Stealthwatch. Cisco ISE is now equipped with better dashboards that make it very easy to see the different kinds of endpoints, users, devices, and Operating Systems in the network and the ability to create customized dashboards. Cisco StealthWatch leverages the Network as a Sensor (NaaS) to deliver context-aware threat alerts and when integrated with NetFlow and ISE to monitor the network and detect suspicious network activity generated by users and devices on the network. Cisco ISE uses the Network as an Enforcer (NaaE) to dynamically enforce security policies with software-defined segmentation designed to reduce the overall attack surface, contain attacks by preventing the lateral movement of threats across the network, and minimize the time needed to isolate threats when detected. Stealthwatch with ISE integration can provide administrators context behind the IP address, including the user, device, and location.

  • ENAUI: Implementing Automation for Cisco Enterprise Solutions

    Price range: RM14,100.00 through RM20,850.00
    3 Days ILT, VILT

    Showcase your ability to implement enterprise automated solutions including programming concepts, Python programming, API, controllers and automation tools.

    The Implementing Automation for Cisco Enterprise Solutions (ENAUI) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.

    This course highlights the tools and the benefits of leveraging programmability and automation in the Cisco-powered Enterprise Campus and WAN. You will also examine platforms including IOS XE software for device-centric automation, Cisco DNA Center for the intent-based enterprise network, Cisco Software-Defined WAN, and Cisco Meraki. Their current ecosystem of APIs, software development toolkits, and relevant workflows are studied in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG.

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