American Management Associate - AMA Training and Certification

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

  • 2 Days ILT, VILT

    Successfully drive innovation in flexible work environments.

    Get familiar with the science connecting team dynamics and innovation and learn to identify current drivers and barriers to innovation and their implications.

    The modern workplace is here! For leaders like you whose team is co-located, remote or a combination, you’ve got to be ready to implement the next set of actions to build a culture in which innovation, creativity and collaboration can thrive regardless of any physical boundaries separating employees. Take charge and explore what’s possible for you in this course.

  • 2 Days ILT, VILT

    Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

    You’ll learn how to:

    • Motivate every member of your team—even if they don’t share your values
    • Use positive and corrective feedback to turn problem employees around and maximize productivity
    • Apply the most relevant conflict resolution style to eliminate friction

    You’ll also get:

    • Practice adapting your style using case studies
    • Personal feedback from the instructor and peers
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • And additional resources to maximize your training goals
  • 2 Days ILT, VILT

    Whether you want to attract new customers, improve products, forecast sales or streamline operations, your decisions are much more effective when you put data to work for you.

    What will you get when you use data to drive strategy? Higher revenue, and reliable and consistently predictable business results. Insights that become new ways of doing business. Quick and effective strategies to proactively navigate change.

    This AMA-2177: Using Data to Drive Strategy course is your ticket to shift to higher gear and elevate you and your team to rise to a new level of success.

  • 2 Days ILT, VILT

    If you’re like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.

    Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.

  • 2 Days VILT

    Based on the book AMA Business Boot Camp, edited by Edward T. Reilly, former President and CEO of AMA.

    This virtually delivered course encompasses AMA’s years of trusted wisdom and training expertise, covering the most vital, time-tested management skills, tools and strategies. Your staff will complete the Golden Personality Type Profiler prior to class to gain a deeper understanding of themselves and others. As they work through each lesson, they’ll refer back to the results to pinpoint development opportunities so they can return to their job rejuvenated—better managers and communicators with renewed skills and confidence

  • 2 Days VILT

    This is the course that will help you take command. Learn how to present with impact and confidence through focused, expert-led practice. Discover how to effectively adapt your voice and body language, learn preferred ways to present slides, be able to moderate question-and-answer periods, and get strategies to engage your audience. You will practice presenting using Zoom technology and receive immediate feedback from your expert course leader and fellow participants. Come away from this 2-day program feeling confident and ready to present virtually—and with style and professionalism.

  • 4 Days VILT

    This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.

    First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.

    Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.

  • 2 Days VILT

    Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?

    Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.

    It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.

  • 2 Days VILT

    This comprehensive seminar delivers a modern view of HR’s role and will educate you and give you an opportunity to practice your skills in a variety of areas, including but not limited to:

    • Legal responsibilities
    • Talent Acquisition (Recruiting)
    • Talent Assessment (Performance Management and Diversity)
    • Talent Development (Coaching and Leadership Development)
    • Talent Measurement (Compensation) and much more
  • 2 Days ILT, VILT

    Master Professional Communication: Diplomacy, Tact, & Credibility

    Your communication skills are the cornerstone of your professional image. Elevate your influence and career prospects by mastering diplomacy, tact, and credibility in every business interaction. This seminar empowers you to:

    • Choose Your Words Wisely: Understand the impact of language and emotional tone.
    • Understand Communication Styles: Gain insights into your own style and adapt to others.
    • Transmit & Receive Information Clearly: Develop skills for effective exchange of ideas, thoughts, and feelings.

    Why This Matters: Strong communication skills build positive reputations, enhance collaboration, and unlock career advancement.

    Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

  • 2 Days ILT, VILT

    Transform your communication skills and be a master influencer.

    It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

    To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

  • 2 Days ILT, VILT

    This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

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