The EXIN SIAM™ Foundation credential validates a professional’s knowledge about bringing together multiple service providers to strive for a common goal in order to support the client organization’s agreed objectives for service delivery.

This certification includes the following topics:

•  introduction to SIAM
•  SIAM implementation roadmap
• SIAM roles and responsibilities
• SIAM practices
• processes to support SIAM
• SIAM challenges and risks
• SIAM and other practices.

SIAM is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. A synonym for Service Integration and Management (SIAM™) is multi-sourcing integration (MSI). In this certification, the term SIAM is used. The EXIN SIAM™ Foundation certification tests a candidate’s knowledge and understanding of the terminology and the core principles. The certification covers themes such as: potential benefits as well as the challenges and risks of implementing SIAM. It also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem. A candidate who successfully completes this certification knows how SIAM delivers business value and is able to contribute to the implementation and use of SIAM in an organization.

The Lean IT Foundation training is two days. During the training, you will learn the fundamentals of Lean and how to apply Lean in an IT domain. In the training you will practice with exercises to build hands-on skills. The training will introduce you to the softer aspects of Lean IT like change approaches and how to change people’s behavior and attitude. All the exercises are related to ICT, but no technical IT knowledge is required.

This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT. Students who have attended this course are prepared to successfully take the associated Lean IT Foundation certification exam which is a requirement for attending any of the further Lean courses available in this track.

The EXIN BCS Machine Learning Award gives you a clear, structured introduction to machine learning—covering key algorithms, data processing, model training, and real-world applications. You’ll learn how to prepare and transform data, understand supervised and unsupervised learning, and get hands-on insights into programming languages and ML frameworks such as Python, TensorFlow, and Scikit-Learn—even if you’re new to AI.