This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application. You work with an IBM Case Foundation system to practice and complete workflow system administration tasks. This course is comprised of the following units:

• F231– IBM Case Foundation 5.2.1: Configure the workflow system
• F232 – IBM Case Foundation 5.2.1: Security
• F233 – IBM Case Foundation 5.2.1: Maintain the Workflow System
• F234 – IBM Case Foundation 5.2.1: Manage Work in Progress
• F236 – IBM Case Foundation 5.2.1: Component Integration

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

This IBM Netcool OMNIbus 8.1 Administration and Maintenance course is designed for IBM Netcool/OMNIbus 8.1 advanced users and administrators. It includes hands-on lab exercises that are based on a distributed deployment of Netcool/OMNIbus. You start with two images with Netcool/OMNIbus installed and deployed in a high-availability configuration. You use this environment to explore advanced administration topics and deploy advanced features.

Note that product installation is not covered in this class. Product installation is covered in Netcool/OMNIbus 8.1 Installation and Configuration (TN025G).

This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS.

Through lectures and hands-on lab exercises, you learn how to install, customize, operate, and administer IBM MQ V8. The course covers configuring a z/OS queue manager, setting up distributed queuing, IBM MQ clustering, IBM MQ on z/OS recovery and restart, security, and performance considerations. It also covers day-to-day administration and problem recovery. The hands-on lab exercises give you direct experience with IBM MQ V8 tasks such as defining and monitoring channels, configuring IBM MQ clusters, and problem determination activities.

This WB404G: Developing Rule Solutions in IBM Operational Decision Manager v8.10 course introduces developers to IBM Operational Decision Manager V8.10. It teaches you the concepts and skills that you need to design, develop, and integrate a business rule solution with the Operational Decision Manager.

The course begins with an overview of the Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development. Through instructor-led presentations and hands-on lab exercises, you learn about the core features of Decision Server, which is the primary working environment for developers. You design decision services and work with the object models that are required to author and execute rule artifacts. You gain experience with deployment and execution and work extensively with Rule Execution Server. In addition, you become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. You also learn how to use Operational Decision Manager features to support decision governance.

The lab environment for this course uses the Windows Server 2012 R2 Standard Edition.

This course covers the installation, configuration, use, customization, integration of Tivoli Network Manager 4.2 with Network Operations Insight, and network monitoring using the Network Manager pollers. The workshop includes approximately 40% lecture and 60% hands-on exercises. The workshop begins with a basic overview of product components and their associated functions. You configure Tivoli Network Manager and perform a full discovery of simulated networks. To further understand the intricacies of the discovery cycle, you customize discovery by changing the behavior of finders and agents. You also learn to create real-time MIB graphs, control polling behavior, connect isolated networks through manual map editing, and use the reporting functions of IBM Tivoli Network Manager. You also learn to use the Network Health Dashboard and create custom dashboards.

This course is also available as self-paced virtual (e-learning) course Automating Tasks Using IBM Robotic Process Automation with Automation Anywhere (ZB502G). This option does not require any travel.

This course is intended to teach the skills that are needed to work with the IBM Robotic Process Automation (RPA) with Automation Anywhere Enterprise Client and Control Room to develop and manage bots. The course covers the development of both Meta bots and Task bots but focuses mostly on Task bot development.

The course uses an interactive learning environment, with hands-on exercises to reinforce concepts and check understanding. Lab exercises throughout the course provide hands-on experience with developing robotic tasks.

The course introduces robotic process automation, typical use cases, challenges, good practices and high-level architecture of the IBM Robotic Process Automation with Automation Anywhere product. The emphasis of the course is in hands-on coding in the development environment (i.e. Workbench).

Development is performed using the most common bot commands. Bots are built to accomplish everyday business challenges including extracting data from various sources, writing data to various sources, conditional processing, and looping. The course also covers the use of various Recorders to record user interactions.

At the completion of the course, the student is encouraged to take a Badge test to earn the Automating Tasks Using IBM Robotic Process Automation with Automation Anywhere V11 badge.