This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.
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This course introduces you to the fundamental concepts of managing a Service Desk using IBM SmartCloud Control Desk. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to create and resolve service requests, incidents, and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
http://www.ibm.com/training/terms
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This course introduces the fundamental concepts of managing the lifecycle of IT assets using IBM SmartCloud Control Desk. Managing the lifecycle of your IT assets helps you control costs and optimize IT asset utilization. You learn how to track and manage physical assets from procurement to disposal. You also learn how to manage software licenses to mitigate license and regulatory compliance risks.
This 3-day hands-on course includes lectures, discussions, demonstrations, and a wide variety of exercises.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
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Developing Software with IBM Rational Team Concert V6 is designed as an introduction to IBM Rational Team Concert for software developers. You will learn to utilize IBM Rational Team Concert to effectively manage work items, collaborate and share work with teams using Jazz source control, request and analyze software builds, and monitor the status of Eclipse-based development projects using reports and web-based dashboards.
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Please note that as of version 6.0.6, the IBM Rational Team Concer (RTC) has been renamed to IBM Engineering Workflow Management (EWM)
The RTC Administration for Configuration Managers course is designed to provide students with the knowledge to configure Rational Team Concert version control and build areas so that change and release management can be effectively adopted by the project team. Topics include CLM; RTC Source Control; Managing the Build Component; and Managing Reports.
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Please note that as of version 6.0.6, the IBM Rational Team Concert (RTC) has been renamed to IBM Engineering Workflow Management (EWM)
The RTC Administration for Agile Project Managers course is designed to provide students with the knowledge to configure Rational Team Concert project areas so that the core IBM practices for agile development and change and release management can be effectively adopted by the project team. Topics include planning projects, teams, and iterations to support agile projects; release and iteration planning; managing work items; and customizing Rational Team Concert queries and reports to provide project status and measure progress.
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Please note that as of version 6.0.6, the IBM Rational Team Concer (RTC) has been renamed to IBM Engineering Workflow Management (EWM)
The RTC Administration for Agile Project Managers course is designed to provide students with the knowledge to configure Rational Team Concert project areas so that the core IBM practices for agile development and change and release management can be effectively adopted by the project team. Topics include planning projects, teams, and iterations to support agile projects; release and iteration planning; managing work items; and customizing Rational Team Concert queries and reports to provide project status and measure progress.
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Please note that as of version 6.0.6, the IBM Rational Quality Manager (RQM) has been renamed to IBM Engineering Test Management (ETM)
This course introduces test managers to the basics of using IBM Rational Quality Manager V6 to manage a test effort within a software development project. The course teaches how to plan the test effort, develop test artifacts, align with requirements and development, manage the test team’s work, monitor progress, submit and track defects, and report test results and status. Through hands-on lab exercises that reinforce learning, you will experience the benefits of test management that is integrated with requirements and development through the Rational solution for Collaborative Lifecycle Management (CLM). IBM Rational Quality Manager is a key component of the Rational solution for Collaborative Lifecycle Management (CLM), providing quality management capabilities in a fully-integrated environment that can also include Rational Team Concert for change and configuration management, and Rational Requirements Composer for requirements definition and management.
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Please note that as of version 6.0.6, the IBM Rational DOORS Next Generation (RDNG) has been renamed to IBM Engineering Requirements Management DOORS Next (DOORS Next)
This course teaches analysts and engineers how to define, elaborate, organize, and manage textual and graphical requirements and requirements-related information in IBM® Rational® DOORS Next Generation v6. Rational DOORS Next Generation is a key component of the Rational solution for Collaborative Lifecycle Management (CLM). The product provides requirements definition and management capabilities in a fully-integrated environment that can also include IBM® Rational Team Concert for change and configuration management, and IBM® Rational® Quality Manager for quality management.
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Developing Software with IBM Rational Team Concert V6 is designed as an introduction to IBM Rational Team Concert for software developers. You will learn to utilize IBM Rational Team Concert to effectively manage work items, collaborate and share work with teams using Jazz source control, request and analyze software builds, and monitor the status of Eclipse-based development projects using reports and web-based dashboards.
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This course is designed to teach participants how to identify components and sub-components of the IBM Cognos Analytics architecture and how to use tools and techniques to provide a foundation to troubleshoot issues. Through lecture and interactive exercises participants will identify IBM Cognos Analytics components, examine how these components interact with Java, and will explore logging to assist when troubleshooting issues.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
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Out of stock
This course provides participants with a high level overview of the IBM Cognos Analytics suite of products and their underlying architecture. They will examine each component as it relates to an Analytics solution. Participants will be shown a range of resources to provide additional information on each product.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
