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Agility without limits with Dynamics 365 Certification.

Do you love using Microsoft Dynamics 365 to empower your organization to deliver operational excellence and delight customers? Have you considered earning a Microsoft Dynamics 365 certification that validates your ability to strengthen your team’s digital foundation and to use technology to innovate and adapt?

Dynamics 365 offers many avenues for professionals to deepen their skills. Let those skills guide you as you investigate the different Dynamics 365 certifications available to you. A Microsoft Dynamics 365 credential validates that you have the skills that organizations are looking for when they hire and advance employees. Plus, Microsoft keeps certifications up to date based on market and industry demands.

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

Advance your career, earn recognition, and validate your technical expertise for current and future industry job roles with Microsoft Certifications for business applications. Building your confidence in Dynamics 365 and Power Platform solutions can help you bring your customers and business together and turn ideas into impactful solutions with real-time insights that drive results.

Download the Microsoft Dynamics 365 certification path to get started.

Explore Certification Path

Agility without limits with Dynamics 365 Certification.

Do you love using Microsoft Dynamics 365 to empower your organization to deliver operational excellence and delight customers? Have you considered earning a Microsoft Dynamics 365 certification that validates your ability to strengthen your team’s digital foundation and to use technology to innovate and adapt?

Dynamics 365 offers many avenues for professionals to deepen their skills. Let those skills guide you as you investigate the different Dynamics 365 certifications available to you. A Microsoft Dynamics 365 credential validates that you have the skills that organizations are looking for when they hire and advance employees. Plus, Microsoft keeps certifications up to date based on market and industry demands.

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

Advance your career, earn recognition, and validate your technical expertise for current and future industry job roles with Microsoft Certifications for business applications. Building your confidence in Dynamics 365 and Power Platform solutions can help you bring your customers and business together and turn ideas into impactful solutions with real-time insights that drive results.

Download the Microsoft Dynamics 365 certification path to get started.

Explore Certification Path

Agility without limits with Dynamics 365 Certification.

Do you love using Microsoft Dynamics 365 to empower your organization to deliver operational excellence and delight customers? Have you considered earning a Microsoft Dynamics 365 certification that validates your ability to strengthen your team’s digital foundation and to use technology to innovate and adapt?

Dynamics 365 offers many avenues for professionals to deepen their skills. Let those skills guide you as you investigate the different Dynamics 365 certifications available to you. A Microsoft Dynamics 365 credential validates that you have the skills that organizations are looking for when they hire and advance employees. Plus, Microsoft keeps certifications up to date based on market and industry demands.

Learn how to be more agile with Dynamics 365, the only portfolio of intelligent business applications that empowers everyone to adapt and innovate.

Advance your career, earn recognition, and validate your technical expertise for current and future industry job roles with Microsoft Certifications for business applications. Building your confidence in Dynamics 365 and Power Platform solutions can help you bring your customers and business together and turn ideas into impactful solutions with real-time insights that drive results.

Download the Microsoft Dynamics 365 certification path to get started.

  • Business Applications Training & Certification

    MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)

    Price range: RM1,200.00 through RM1,425.00
    1 Day ILT, VILT

    Gain exposure and immerse yourself with the finance and operational capabilities of Dynamics 365 in this hands-on Microsoft Dynamics 365 Fundamentals certification training course.

    This MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP) course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs.

  • Business Applications Training & Certification

    MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

    Price range: RM1,200.00 through RM1,425.00
    1 Day ILT, VILT

    This MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

  • Business Applications Training & Certification

    MB-280T01: Configure Dynamics 365 customer experience model-driven apps

    RM1,200.00
    1 Day ILT, VILT

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

    In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-280T03: Design and deliver powerful customer experiences with Dynamics 365 Customer Insights

    RM1,200.00
    1 Day ILT, VILT

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.   First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

    Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-280T04: Validate your Dynamics 365 customer experience analyst skills

    RM1,200.00
    1 Day ILT, VILT

    This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.

  • Business Applications Training & Certification

    MB-280T02: Empower sellers with Dynamics 365 Sales

    RM2,100.00
    2 Days ILT, VILT

    Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success.   First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

    In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • Business Applications Training & Certification

    MB-230T01: Microsoft Dynamics 365 Customer Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.

    Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.

    Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

  • Project Management Certification Training

    MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    This MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.

  • Business Applications Training & Certification

    MB-240T00: Microsoft Dynamics 365 Field Service

    Price range: RM2,800.00 through RM3,174.00
    3 Days ILT, VILT

    Discover Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate.

    Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.

    This MB-240T00: Microsoft Dynamics 365 Field Service course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions.

    Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This Microsoft official course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

  • Business Applications Training & Certification

    MB-310T00: Microsoft Dynamics 365 Finance

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    This MB-310T00: Microsoft Dynamics 365 Finance course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.

  • Business Applications Training & Certification

    MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

    4 Days ILT, VILT

    This MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing course has six modules and designed for 4 days learning experience. It can be taught in-person and/or virtually. Your instructor(s) will provide you with the agenda for this course. Module 1 will introduce you to the configure need for Dynamics 365 Supply Chain Management, Manufacturing. Module 2 will get deeper into managing the different types of manufacturing processes. Module 3 will be your address implementing master planning for production. Module 4 will be tackle Implementing several manufacturing features. Module 5 will focus on subcontracting for product manufacturing.

  • Business Applications Training & Certification

    MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant

    Price range: RM3,000.00 through RM3,374.00
    4 Days ILT, VILT

    Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course covers the essentials for the role.

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