Microsoft Training & Certification

Accelerate digital selling and transform the way you do business with Microsoft Dynamics 365 Sales.

Unlock the full potential of your sales process by embracing Microsoft Dynamics 365 Sales, the ultimate solution to accelerate digital selling and transform the way you do business. With Dynamics 365 Sales training, you can streamline your sales lifecycle, achieve revenue targets, execute business strategies, and meet your company objectives using the powerful Microsoft Power Platform.

As a sales functional consultant, you’ll be able to implement cutting-edge solutions that support your organization’s sales processes and drive growth.

Accelerate digital selling and transform the way you do business with Microsoft Dynamics 365 Sales.

Unlock the full potential of your sales process by embracing Microsoft Dynamics 365 Sales, the ultimate solution to accelerate digital selling and transform the way you do business. With Dynamics 365 Sales training, you can streamline your sales lifecycle, achieve revenue targets, execute business strategies, and meet your company objectives using the powerful Microsoft Power Platform.

As a sales functional consultant, you’ll be able to implement cutting-edge solutions that support your organization’s sales processes and drive growth.

Accelerate digital selling and transform the way you do business with Microsoft Dynamics 365 Sales.

Unlock the full potential of your sales process by embracing Microsoft Dynamics 365 Sales, the ultimate solution to accelerate digital selling and transform the way you do business. With Dynamics 365 Sales training, you can streamline your sales lifecycle, achieve revenue targets, execute business strategies, and meet your company objectives using the powerful Microsoft Power Platform.

As a sales functional consultant, you’ll be able to implement cutting-edge solutions that support your organization’s sales processes and drive growth.

  • 2 Days ILT, VILT

    Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success.   First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.

    In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • 1 Day ILT, VILT

    This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.

  • 1 Day ILT, VILT

    Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys.   First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.

    Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

  • 1 Day ILT, VILT

    With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.

    In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

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