Learn how to implement GitHub Actions and configure Azure Load Testing to automate testing app deployments.
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This course examines how administrators can manage and extend Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement and administer it, and then explores the fundamentals of Copilot extensibility.
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With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.
In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences.
Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights.
In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
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This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.
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This learning path will teach you the essentials of Microsoft Intune, advanced threat detection and response with Microsoft Copilot for Security, and how to optimize the integration between Intune and Copilot.
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Extend Microsoft Copilot for Microsoft 365 with Copilot Studio
As a developer, you can enhance, enrich, and customize Microsoft Copilot for Microsoft 365 in 2 ways: you can extend Microsoft Copilot or build your own copilot.
On its own, Copilot for Microsoft 365 is a powerful productivity tool for keeping users in the flow of their work across Microsoft 365 applications. It provides users with general skills that enhance personal productivity, such as understanding, summarizing, predicting, recalling, translating, and generating content. It draws from a baseline of your organizational knowledge by indexing content into Microsoft Graph, such as the emails, chats, and documents that users have permission to access.
However, business workflows don’t typically run exclusively on Microsoft 365 applications and experiences. With Copilot extensibility, you can augment Copilot for Microsoft 365 with custom actions and ground your responses with connectors that access data in real-time. You can even extend Copilot’s experiences with declarative and custom copilots that focus on specific user experiences.
IMPORTANT: This course retired 31 Mar 2025 and has been replaced with MS-4022
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Build connectors and plugins for Microsoft Copilot for Microsoft 365
This training course is designed to help you understand the extensibility options available for Microsoft Copilot for Microsoft 365. You learn about the different ways to extend Copilot, including building plugins and connectors, and how to choose the right option for your use case. The course also covers best practices for building high-quality plugins and connectors, as well as data, privacy, and security considerations. Whether you’re a pro-code or low/no-code developer, this course helps you chart your path to extending and customizing Copilot for Microsoft 365.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
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Microsoft Copilot Web Based Interactive Experience for Executives
Discover how Microsoft Copilot and Copilot for Microsoft 365 elevates productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting contextual prompts for Copilot and includes engaging use case exercises that showcase seamless integration into daily workflows.
Empower Your Career with Microsoft AI Skills! Join our hands-on courses to build the expertise today’s industries demand. Master AI applications and position yourself as a leader in the digital world.
Check it out – Microsoft Lead The Era of AI
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Create and extend custom copilots in Microsoft Copilot Studio
Microsoft Copilot Studio is a graphical low-code tool for creating and maintaining copilots.
A copilot is an AI-powered conversational interface based on large language models (LLMs) and additional sources of knowledge. It’s a powerful AI companion that can handle a range of requests, from providing simple responses to common questions to resolving issues requiring complex conversations.
Copilots can engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Service.
Lead the era of AI with Microsoft. Power your organization’s AI transformation with Microsoft Cloud. The AI you can trust.
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Implement retention, eDiscovery, and Communication compliance in Microsoft Purview
In today’s digital environment, managing organizational data efficiently and securely is crucial. Microsoft Purview Data Lifecycle and Records Management solutions help businesses govern their data throughout its lifecycle, ensuring compliance with regulatory requirements. By implementing retention labels and policies, organizations can consistently manage data, minimize risks associated with breaches, and reduce unnecessary storage.
Understanding these tools ensures data is available when needed and securely deleted when it’s not.
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