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PeopleCert Certification Portfolio

All talents, certified.

Did you know that by implementing best practice frameworks, corporations are seeing 75% reduction in time to resolve incidents and reach 90% customer satisfaction rating? This could not be done without trained and certified talent. Certification adds skills and proves that the expertise to do the job is there. Certification is key in helping organizations find the right talent.

PeopleCert offers an ever-growing portfolio of highly sought-after certifications that enable professionals to boost their career and realize their life ambitions. Browse the certifications below and discover the certification that’s right for you.

Level up your skills and stand out with globally recognized ITIL 4 certifications with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

Explore Certification Path

All talents, certified.

Did you know that by implementing best practice frameworks, corporations are seeing 75% reduction in time to resolve incidents and reach 90% customer satisfaction rating? This could not be done without trained and certified talent. Certification adds skills and proves that the expertise to do the job is there. Certification is key in helping organizations find the right talent.

PeopleCert offers an ever-growing portfolio of highly sought-after certifications that enable professionals to boost their career and realize their life ambitions. Browse the certifications below and discover the certification that’s right for you.

Level up your skills and stand out with globally recognized ITIL 4 certifications with Yayasan Peneraju Financing Scheme – eligible for Bumiputera Malaysians.

Explore Certification Path
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    IT Service Management Training & Certification

    ITIL5F: ITIL Foundation (Version 5) (21 PDUs Claimable)

    Price range: RM4,000.00 through RM4,500.00
    3 Days ILT, VILT

    The global best practice framework for digital product and service management.

    Build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

    • ITIL is the most widely adopted framework for managing technology-based services and creating value for stakeholders.
    • ITIL has evolved beyond IT service management into a best-practice framework for digital product and service management.

    Delve into the core ITIL principles and practices. Future-proof your career with in-demand skills and reach attractive roles spanning product, service, experience, strategy and transformation.

  • IT Service Management Training & Certification

    ITIL5FB: ITIL® Foundation (Version 5) Bridge

    RM2,800.00
    1 Day ILT, VILT

    Welcome to the ITIL® Foundation Bridge (Version 5) course.

    This course is for anyone who is preparing to sit the ITIL ®Foundation Bridge (Version 5) exam. ITIL® Foundation Bridge (Version 5):

    • introduces you to the key concepts of digital product and service management not addressed in ITIL 4 Foundation and establishes a common language for effective practice across organizations.
    • provides an overview of the ITIL (Version 5) framework, including updates and additions to core models, and fundamental concepts, and explains how these elements are used to create, deliver, and continually improve products and services.
    • enables you to build on their ITIL 4 knowledge and understand how value can be co-created through the effective management of products and services.
    • explains how the ITIL framework has evolved to support modern technologies, data-driven decision-making, automation, artificial intelligence, and contemporary ways of working, while remaining adaptable to different organizational contexts and levels of maturity.

    This introductory module outlines the course objectives and provides an overview of ITIL® Foundation Bridge (Version 5), including the certification process.

    The primary goal of this course is to prepare you to successfully achieve a passing score in the ITIL® Foundation Bridge (Version 5) exam.

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    P3O: Portfolio Programme & Project Offices Foundation

    RM5,500.00
    3 Days ILT, VILT

    Around the world, there are many organizations in both the public and private sectors, who recognize that their portfolio, programme and project management is best supported through a delivery support office. PRINCE2®, Managing Successful Programmes (MSP®), Management of Portfolio’s (MOP® )and Management of Risk (MoR®) all touch on the need to provide adequate support structures. P3O® provides a single source of information for guidance or
    advice on setting up or running an effective delivery support office.

    Portfolio, Programme and Project Offices (P3O®) is a Best Management Practice certification that brings together a set of principles, processes and techniques to facilitate effective portfolio, programme and project management through enablement, challenge and support structures.

  • IT Service Management Training & Certification

    SDA: Service Desk Analyst

    RM4,600.00
    3 Days ILT, VILT

    The SDA qualification course is for front-line IT service and support analysts with some experience in a first-line or second-line service desk environment. This course is perfect for analysts looking to grow in their role and gain a recognized qualification in their profession. This course will help them to develop practical skills whilst earning a certificate that endorses their commitment and knowledge.

    Covering three days of learning, plus the qualification exam at the end of the course, analysts will fully explore the modules covered in SDI’s professional standard for Service Desk Analysts and will equip all Service Desk Analysts the essential skills and knowledge needed for delivering customer service and support excellence.

  • IT Service Management Training & Certification

    SDM: Service Desk Manager

    RM6,000.00
    4 Days ILT, VILT

    This interactive four-day SDM qualification course is designed for existing and aspiring service desk managers and supervisors who wish to develop their understanding of service desk management best practice and how to run an effective support operation.

    The training will provide a thorough grounding in the skills required to lead, motivate and manage a service desk team. The complete service desk management toolkit covering strategy, leadership, employee development, relationship building, service improvement, ITSM processes, performance measurement, finance and tools and technologies will also be provided as part of the course.

    Candidates will achieve an internationally recognised SDM qualification from APMG International and the ability to master the key areas of service desk management with SDI’s SDM qualification course and lead your team to lasting success.

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2025 Top 20 IT Training Company
HRD Corp Training Provider 2
2025 Top 20 IT Training Company
HRD Corp Training Provider 2

Trainocate: A Global Leader in Technology, Business, and People Development

In a world that never stands still, we help you move forward.

With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.

Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.

Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.

Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.

© Copyright Trainocate 2021. All rights reserved. IT Training Provider Malaysia
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