ITIL 4 Specialist: Plan Implement and Control
The ITIL® 4 Specialist: Plan, Implement and Control is a comprehensive combined practice module designed for IT professionals seeking to establish seamless cross-practice collaboration and optimize service value streams.
The ITIL® 4 Specialist: Plan, Implement and Control course encompasses key concepts from five essential ITIL practices:
The ITIL 4 Specialist: Business Relationship Management module is for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organizations, and their stakeholders.
Based on the ITIL 4 framework, the module provides both strategic and practical best practice guidance to help organisations understand the value of Business Relationship Management as well as its key concepts and challenges. Professionals should be able to use these concepts to deliver return on investment in digital technology, develop and apply service relationship models and integrate Business Relationship Management in the organisation’s service value streams for a holistic and end-to-end approach.
Digital and information technologies have changed the world. Every aspect of life has been impacted in some way by technology that did not exist just 50 years ago. Digital and information technologies have disrupted the business world, but they have also provided the keys to success. Each wave of innovation brings opportunities and capabilities to those organizations that are willing to change how they think and work.
The disruptive nature of innovations like artificial intelligence, machine learning, virtual working, and internet of things is compounded by the frequency of the innovations. Organizations must adapt quickly and repeatedly; continually adjusting their strategies.
The IITL 4 Leader: Digital and IT Strategy course adds a new perspective to the ITIL 4 guidance and elevates the discussion to an organizational strategy level.
The course enables IT and digital leaders to influence and drive strategic business decisions through creating an appropriate digital strategy aligned to the wider business goals, understanding how business and IT leaders respond to digital disruption and exploiting the ITIL 4 framework to support organizations on their challenging digital transformation journey.
The course will cover how ITIL 4 can be integrated with emerging practices and new technologies to meet new internal and external challenges in the age of volatility, uncertainty, complexity and ambiguity (VUCA).
In this course, there is a mandatory case study assessment for student to pass prior to taking up the actual exam. This assessment is an open-book assessment with the passing score of 75% (30 correct out of 40).
In a world that never stands still, we help you move forward.
With over 30 years of experience, Trainocate has been empowering individuals and businesses to build the essential skills that drive growth and success. Whether it’s professionals advancing in their careers or organizations transforming their workforce, our training programmes deliver results.
Specializing in cloud computing, data & AI, cybersecurity, and digital leadership, our training is powered by industry-leading technology partners like AWS, Alibaba Cloud, Cisco, EC-Council, Fortinet, Google Cloud, IBM, ISACA, ISC2, Microsoft, NetApp, Nutanix, Oracle, Palo Alto, Splunk, Red Hat, Rocheston, Trend Micro, and VMware.
Trainocate Group operates in 24 countries blending global expertise with localized insights to train the next generation of tech professionals and business leaders.
Trainocate Malaysia, based in KL Eco City, is proud to be an HRD Corp Registered Training Provider and a Yayasan Peneraju ALTI, driving workforce development across Malaysia.
