Trainocate TechX

Stay ahead of the curve with Trainocate TEchX courses.

Led by industry experts, our HRDC Claimable training programs cover cutting-edge topics, equipping you with the skills needed to drive innovation and excel in the digital age.

Stay ahead of the curve with Trainocate TEchX courses.

Led by industry experts, our HRDC Claimable training programs cover cutting-edge topics, equipping you with the skills needed to drive innovation and excel in the digital age.

Stay ahead of the curve with Trainocate TEchX courses.

Led by industry experts, our HRDC Claimable training programs cover cutting-edge topics, equipping you with the skills needed to drive innovation and excel in the digital age.

  • 0.5 Days ILT, VILT

    Defending Digital Frontiers: An Intensive Security Awareness workshop.

    This SAW1: Security Awareness Workshop Level 1 course aims to stimulate the intensity and need of Security among the user. This workshop is designed to give an exposure on IT Systems Security & Infrastructure, Monitoring Potential Threats & Attacks and Cyberattack.

    Every single user is accountable for ensuring that their respective systems are protected against unauthorized access. The ability of a business to protect its information systems from being corrupted or even stolen is directly correlated to the level of that business’s overall success. The implementation of effective security measures will not only result in increased efficiency and productivity, but it will also provide protection from liability. This is due to the fact that the measures will prevent potential risks.

    This is done with the intention of fostering an environment within an organization that is security-conscious, as well as providing direction on how to effectively respond to security incidents and reduce the risk that is posed by cyberattacks.

    Training for security awareness should be a priority at every organization, but it should be especially important at organizations that are embracing digitalization. Employees who are working on computers, laptops, or other devices present an easy target for cybercriminals who are looking to take advantage of their victims’ lack of awareness.

    An effective security awareness training practice in an organization can motivate employees to take part in security awareness programs and attend security-related events, which in turn equips them to defend the organization against cybersecurity risks.

    Explore more about cybersecurity certifications with our cybersecurity training and certifications guide.

  • 1 Day ILT, VILT

    While everyone’s talking about ChatGPT and Gemini, DeepSeek has been quietly pushing boundaries and catching the attention of AI enthusiasts. In this course, we’ll peel back the curtains on what makes DeepSeek special, and show you how it fits into the bigger AI picture – no buzzwords or marketing fluff, just real talk about what these tools can (and can’t) do.

    We’ll dive into the practical stuff: understanding AI fundamentals, mastering prompt engineering across different models, and discovering where DeepSeek truly shines compared to its more famous cousins. Whether you’re an AI skeptic or enthusiast, you’ll walk away with the skills to cut through the tech jargon and make these tools work for you in meaningful ways. Think of it as your BS-free guide to navigating the AI landscape, with a special spotlight on one of its most intriguing new players.

    Ever wondered how to make AI tools work their magic? You’re in the right place. In this course, we’ll crack the code on getting the most out of AI powerhouses like ChatGPT, Gemini, Claude, and more. Think of it as learning how to speak “AI” fluently – because let’s face it, these tools are everywhere now, and knowing how to use them well is like having a superpower in your back pocket.

    We’ll start by demystifying AI (no computer science degree required!), explore how these large language models actually think (spoiler: it’s fascinating), and then dive into the art of prompt engineering. By the end, you’ll be crafting prompts that make AI tools dance to your tune, whether you’re a creative professional, tech enthusiast, or just curious about making these tools work better for you.

  • 1 Day ILT, VILT

    Strengthening Cyber Defenses: How Your Business Can Stay Ahead of Potential Attacks.

    This CWB: CyberSecurity Workshop For Business course aims to stimulate the intensity and need of cybersecurity awareness among the business users, and is designed to give an exposure on IT Systems Security & Infrastructure, Monitoring Potential Threats and Attacks.

    Each and every organization is accountable for ensuring that their systems are secure. A company’s success is directly proportional to its ability to prevent the corruption or even theft of its information systems. Not only will increasing efficiency and productivity result from the implementation of effective security measures, but it will also provide protection from liability.

    You need to have a solid understanding of the fundamental ideas behind cyberspace before you can design and put into practice any preventative measures against cyberattacks. The approach (or approaches) to cyber security that an organization chooses to implement should be adapted to meet the specific requirements of the organization.

    As was mentioned earlier, the implementation of methods to prevent attacks on a company’s information systems is the essence of what constitutes cyber security. Controlling physical access to the system’s hardware is one aspect of cyber security. Another aspect of cyber security is protecting against potential threats that could arise from network access or the injection of code.

    Participants in our workshop will gain an understanding of both the fundamentals of protecting their computer systems as well as the methods that should be put into practise in order to achieve this goal.

  • 1 Day ILT, VILT

    Cloud Security: Essential Knowledge for the Modern Tech Professionals.

    The CSF1: Cloud Security Fundamental Level 1 course provides a brief introduction to information security risks associated with cloud computing. Students can use this course to review what they already know about cloud security and to pinpoint any gaps in their understanding. Students who are interested in working with cloud technology or who will be part of an organisation transitioning to the cloud will benefit from this course.

    Our trainers have all passed a rigorous certification process and are proven security professionals with years of industry experience and multiple professional qualifications.

    Cloud security is a set of rules, methods, and technologies that are meant to keep the cloud environment safe and under control. Cloud security can reduce the risks of moving to a cloud environment by using strict access controls, system audits, adherence to global security frameworks, and other measures.

    For those of you who want to use Google Cloud, Microsoft Azure, or Amazon Web Services, cloud security is less about setting up a secure cloud and more about using it securely. After all, these companies have already spent a lot of money to make sure their systems are safe. Still, anyone who wants to set up their own cloud needs to think about more things. These include security architecture, protecting physical infrastructure, disaster recovery, maintenance, and a stable connection.

    Cloud security also helps businesses stay in line with international rules like the General Data Protection Regulation (GDPR). It can also prepare businesses for future rules, which are always being thought about. For example, to follow the GDPR, companies must make sure that their cloud was built with the right architecture and that security and privacy were taken into account throughout the design process. If they don’t, regulators may fine them a lot if a security breach happens.

  • 1 Day ILT, VILT

    Setting the Gold Standard in Cloud Security Training: Dive Deep into Governance. Risk and Compliance (GRC).

    This CSF2: Cloud Security Fundamental Level 2 training offers a concise introduction to the information security risks associated with cloud computing from the perspectives of governance, risk, and compliance. Students have the opportunity to assess their current level of knowledge regarding cloud GRC and to identify any gaps in that knowledge through the use of this course. This class is beneficial for students who either have an interest in working with cloud technology or who are planning to be a part of an organisation that will be transitioning to the cloud.

    Our trainers have all passed a rigorous certification process and are proven security professionals with years of industry experience and multiple professional qualifications.

    Cloud security is a set of rules, methods, and technologies that are meant to keep the cloud environment safe and under control. Cloud security can reduce the risks of moving to a cloud environment by using strict access controls, system audits, adherence to global security frameworks, and other measures.

    Interaction with a variety of stakeholders, including auditors, customers, providers, and internal staff, is essential to the execution of a GRC programme successfully. We will discuss methods that will make it possible for an organization to manage the complicated information flow in a way that is both effective and efficient

  • 1 Day ILT, VILT

    Elevate Your Cyber Defense: Essential Security Awareness Workshop for the Digital Age.

    In a world dominated by digital advancements, cybersecurity isn’t just a term—it’s a necessity. The SAW2: Security Awareness Workshop Level 2 workshop offers a deep dive into the critical realms of IT Systems Security, Infrastructure, and Cyberattack response strategies. We spotlight real-world threats, offering a hands-on experience to gauge, monitor, and thwart potential cyberattacks.

    Every individual holds the key to their digital sanctuary. The success and safety of an organization’s data infrastructure directly hinge upon how well each member shields it from breaches. A proactive approach to security isn’t just about keeping data safe—it boosts operational efficiency, safeguards a brand’s reputation, and fortifies against potential liabilities.

    Our mission transcends basic training. We envision fostering a robust security-first culture across organizations. As the digital frontier expands, so does the playground for cybercriminals. Employees interfacing with digital devices become inadvertent gateways for these breaches. Our workshop serves as a wake-up call, emphasizing the gravity of security in the digital era.

    Prioritizing security awareness isn’t an option—it’s a business imperative, especially for digitally-driven enterprises. By partaking in our program, employees won’t just learn; they’ll evolve into cyber guardians, ready to champion security initiatives, and protect the organization’s digital assets against looming cyber threats. Secure your future by investing in knowledge today.

  • 1 Day ILT, VILT

    In the digital age, data is a vital asset—powering businesses, enabling innovation, and driving public services. However, the increased reliance on data also brings significant risks and responsibilities. Recognising this, the Malaysian government has taken major strides in strengthening the legal and regulatory landscape around cybersecurity, personal data protection, and data sharing.

    This comprehensive 1-day workshop is designed to provide participants with a clear and practical understanding of Malaysia’s current and emerging legislative framework governing cybersecurity, privacy, and data sharing. It is tailored for professionals across both the public and private sectors who need to understand how these laws impact their operations, compliance obligations, and data governance strategies.

    Participants will gain in-depth insights into the following key legislations:

    • Cyber Security Act 2024 (Act 854)  – Explore the newly enacted law governing critical national infrastructure, incident reporting requirements, and enforcement mechanisms for cybersecurity threats.
    • Personal Data Protection Act 2010 (Act 709) – Revisit the cornerstone legislation regulating the processing of personal data in commercial transactions.
    • Personal Data Protection (Amendment) Act 2024 (Act A1727) – Understand the significant amendments made in 2024, including new obligations, rights, and penalties.
    • Data Sharing Act 2025 (Act 864) – Learn how the new framework governs the sharing of data within the public sector, including standards for secure and ethical data exchange.
    • Through a mix of presentations, case studies, and interactive discussions, participants will be equipped to navigate compliance, manage risks, and foster a culture of data responsibility in their organisations.
  • 2 Days ILT, VILT

    This is a comprehensive two-day course designed for non-technical mid-level and senior managers aiming to deepen their understanding of Artificial Intelligence. This course covers fundamental AI concepts, explores the intricacies of Generative AI, and demonstrates practical ways AI can boost productivity within organizations. Through interactive sessions, case studies, and discussions on the latest AI technologies, participants will gain valuable insights into leveraging AI for strategic advantage.

  • 2 Days ILT, VILT

    Machine Learning – Regression

    Machine Learning plays a pivotal role in predictive analytics, and regression is a fundamental technique within the field. This two-day course is designed for beginners and focuses on teaching the core concepts and practical application of regression algorithms. Participants will learn how to build, evaluate, and interpret regression models, making it an ideal starting point for a data science journey.

  • 2 Days ILT, VILT

    Machine Learning – Classification and Forecasting

    Machine learning is a powerful tool for classification and forecasting tasks, which are at the core of data-driven decision-making. This two day course, designed for beginners, provides a comprehensive introduction to classification and forecasting using machine learning algorithms. Participants will learn the fundamentals, practical application, and best practices in predictive modeling.

  • 2 Days ILT, VILT

    SQL for Data Science

    SQL (Structured Query Language) is the backbone of data retrieval and manipulation for data scientists. This two-day course is designed for beginners, providing essential skills for working with databases. Participants will learn to write SQL queries to extract, analyze, and manage data, a fundamental skill for anyone in the field of data science.

  • 2 Days ILT, VILT

    Docker is an open-source platform for automating the process of building, shipping and running applications inside containers. This instructor-led, live training (onsite or remote) is aimed at engineers who wish to use Docker to deploy and manage software as containers instead of as traditional stand-alone software.

  • 2 Days ILT, VILT

    Artificial Intelligence (AI) is becoming a foundational capability in finance and banking. Financial institutions are increasingly using AI to enhance risk management, fraud detection, financial analysis, customer engagement, reporting, and operational efficiency. With the rise of Large Language Models (LLMs) and Generative AI, finance professionals now have access to powerful tools that can analyse information, generate insights, and support decision-making at unprecedented speed.

    However, the finance and banking sector operates in a highly regulated environment, where data confidentiality, explainability, accountability, and ethical use are critical. AI systems must therefore be understood, governed, and applied responsibly, rather than used blindly.

    This course provides a practical, business-oriented introduction to AI for finance and banking professionals. Participants will learn core AI concepts, explore leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM, and apply them hands-on to real financial workflows. The focus is on practical application, compliance awareness, productivity improvement, and strategic readiness, without requiring any programming background.

  • 2 Days ILT, VILT

    Artificial Intelligence (AI) is becoming a core enabler of smart manufacturing, Industry 4.0, and digital transformation. Manufacturing organisations are increasingly using AI to improve production efficiency, quality control, predictive maintenance, supply chain visibility, energy optimisation, and decision-making.

    The rise of Large Language Models (LLMs) and Generative AI has expanded AI adoption beyond engineers and data scientists. Today, production managers, quality teams, planners, and executives can directly use AI tools to analyse data, interpret reports, summarise machine logs, support root-cause analysis, and automate documentation.

    However, AI adoption in manufacturing requires a clear understanding of AI capabilities and limitations, especially when AI is used to support safety-critical, operational, and compliance-related decisions.

    This course provides a practical, business-oriented introduction to AI for manufacturing professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The focus is on real manufacturing use cases, responsible AI usage, and measurable productivity and operational improvement, without requiring programming skills.

  • 2 Days ILT, VILT

    Supply chains are becoming increasingly complex, global, and data-intensive. Volatile demand, disruptions, sustainability requirements, rising logistics costs, and customer expectations are forcing organisations to move beyond traditional planning tools toward AI-enabled, adaptive supply chains.

    Artificial Intelligence (AI), particularly Machine Learning, Large Language Models (LLMs), and Generative AI, is transforming how organisations forecast demand, manage inventory, optimise transportation, monitor suppliers, and respond to disruptions in real time. Today, supply chain professionals—not just data scientists—can directly use AI tools to analyse data, generate insights, summarise operational reports, support decision-making, and improve coordination across functions.

    This course provides a practical, business-focused introduction to AI for supply chain professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real-world supply chain use cases, responsible AI usage, and measurable operational improvements, without requiring programming skills.

  • 2 Days ILT, VILT

    The retail and e-commerce industry is undergoing rapid transformation driven by data, digital platforms, and customer expectations. Consumers now demand personalised experiences, accurate recommendations, fast fulfilment, and seamless omnichannel interactions. Artificial Intelligence (AI) has become a key enabler in meeting these expectations by improving demand forecasting, pricing, marketing, customer engagement, inventory management, and decision-making.

    With the rise of Large Language Models (LLMs) and Generative AI, AI is no longer limited to technical teams. Retail managers, marketers, merchandisers, operations teams, and executives can now use AI tools to analyse data, generate insights, personalise content, summarise reports, and automate repetitive tasks.

    This course provides a practical, business-focused introduction to AI for retail and e-commerce professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real retail use cases, responsible AI usage, and measurable business impact, without requiring programming skills.

  • 2 Days ILT, VILT

    Procurement is evolving from a transactional function into a strategic, data-driven business partner. Organisations today face increasing pressure to control costs, manage supplier risks, ensure compliance, support sustainability goals, and respond quickly to market volatility. Artificial Intelligence (AI) is becoming a key enabler in meeting these challenges.

    AI technologies—particularly Machine Learning, Large Language Models (LLMs), and Generative AI—are transforming how procurement teams analyse spend, evaluate suppliers, manage contracts, forecast demand, and support negotiations. With modern AI tools, procurement professionals can now automate repetitive tasks, extract insights from large volumes of documents, and make more informed decisions.

    This course provides a practical, business-focused introduction to AI for procurement professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real procurement use cases, responsible AI usage, and measurable productivity and performance improvements, without requiring programming skills.

  • 2 Days ILT, VILT

    Healthcare systems worldwide are under increasing pressure to deliver better patient outcomes, higher operational efficiency, cost control, and regulatory compliance, while managing growing data volumes and workforce shortages. Artificial Intelligence (AI) is emerging as a powerful enabler to support healthcare organisations across clinical support, operations, research, administration, and strategic planning.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI have expanded AI adoption beyond data scientists and clinicians. Today, healthcare professionals, administrators, analysts, and leaders can directly use AI tools to summarise medical literature, analyse operational data, improve patient communication, support reporting, and enhance decision-making.

    This course provides a practical, business-focused introduction to AI for healthcare professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on responsible, ethical, and compliant use of AI, real healthcare use cases, and measurable productivity improvements, without involving medical diagnosis or requiring programming skills.

  • 2 Days ILT, VILT

    Sales organisations today operate in a highly competitive, data-rich, and fast-moving environment. Buyers are more informed, sales cycles are more complex, and sales teams are expected to deliver personalised engagement, accurate forecasting, and consistent performance. Artificial Intelligence (AI) is increasingly becoming a critical enabler in modern sales functions.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI allow sales professionals to analyse customer data, identify opportunities, personalise outreach, support negotiations, and improve forecasting accuracy. With modern AI tools, sales representatives, managers, and leaders can automate repetitive tasks, generate insights, and focus more time on high-value selling activities.

    This course provides a practical, business-focused introduction to AI for sales professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real sales use cases, ethical and responsible AI usage, and measurable revenue and productivity impact, without requiring programming skills.

  • 2 Days ILT, VILT

    Business analysts play a critical role in bridging business needs, data, and technology. As organisations generate increasing volumes of data and face faster decision cycles, Artificial Intelligence (AI) is becoming an essential capability for modern business analysis.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI enable business analysts to analyse information more efficiently, uncover patterns, generate insights, document requirements, and communicate recommendations with greater clarity and speed. AI tools can support analysts across the entire analysis lifecycle—from problem definition and stakeholder engagement to data analysis, reporting, and strategic decision support.

    This course provides a practical, business-focused introduction to AI for business analysts. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real business analysis use cases, responsible AI usage, and improving the quality and impact of analytical work, without requiring programming skills

  • 2 Days ILT, VILT

    System Analysts play a pivotal role in translating business requirements into technical system designs, ensuring alignment between users, processes, data, and technology. As systems become more complex and organisations demand faster, more adaptive solutions, Artificial Intelligence (AI) is emerging as a powerful capability to support modern systems analysis.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI enable system analysts to analyse requirements more efficiently, document system specifications, model processes, assess system impacts, and support solution design with greater speed and clarity. AI tools can assist across the full systems analysis lifecycle—from requirements elicitation and system modelling to documentation, validation, and change analysis.

    This course provides a practical, system-focused introduction to AI for System Analysts. Participants will gain a clear understanding of AI concepts, explore how AI technologies interconnect, and gain hands-on experience using leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real system analysis use cases, responsible AI usage, and improving the quality and consistency of system deliverables—without requiring programming skills.

  • 2 Days ILT, VILT

    Customer service is at the heart of customer satisfaction, retention, and brand reputation. As customer expectations rise and service channels multiply (email, chat, social media, calls), Artificial Intelligence (AI) is becoming a critical enabler for delivering faster, more consistent, and more personalised customer experiences.

    Advances in Generative AI, Large Language Models (LLMs), and conversational AI allow customer service teams to respond more efficiently, handle higher volumes, standardise service quality, and support agents in real time—without replacing the human touch. AI can assist across the entire customer service lifecycle, from inquiry handling and complaint resolution to knowledge management, reporting, and service improvement.

    This course provides a practical, customer-service-focused introduction to AI. Participants will learn AI fundamentals, understand how different AI tools support service workflows, and gain hands-on experience using leading GenAI tools to improve response quality, speed, and professionalism—while maintaining empathy, ethics, and organisational standards.

  • 2 Days ILT, VILT

    Education is undergoing a major transformation driven by Artificial Intelligence (AI). From lesson planning and content creation to assessment design, feedback, and student support, AI offers powerful opportunities to enhance teaching effectiveness, improve learning experiences, and reduce administrative burden—when used responsibly.

    Advances in Generative AI and Large Language Models (LLMs) enable educators to personalise learning materials, generate assessments, provide formative feedback, support diverse learners, and streamline academic workflows. However, these opportunities come with challenges related to academic integrity, ethics, bias, data privacy, and the evolving role of educators.

    This course provides a practical, education-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support teaching and learning, and gain hands-on experience applying AI to real educational tasks. The emphasis is on pedagogical value, ethical use, and immediate classroom applicability, without requiring technical or programming skills.

  • 2 Days ILT, VILT

    Human Resources and Administration functions are evolving rapidly as organisations face increasing complexity in workforce management, compliance, documentation, and employee experience. Artificial Intelligence (AI) is emerging as a powerful enabler to help HR and administrative teams work more efficiently, consistently, and strategically—while preserving human judgment, empathy, and confidentiality.

    Advances in Generative AI and Large Language Models (LLMs) allow HR professionals to streamline recruitment documentation, improve internal communication, support policy development, enhance employee engagement, and reduce repetitive administrative workload. However, AI adoption in HR requires careful consideration of ethics, bias, data privacy, and organisational governance.

    This course provides a practical, HR- and administration-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support HR and admin workflows, and gain hands-on experience applying AI to real workplace scenarios. The emphasis is on practical productivity gains, responsible usage, and immediate applicability, without requiring technical or programming skills.

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