Trainocate TechX

Stay ahead of the curve with Trainocate TEchX courses.

Led by industry experts, our HRDC Claimable training programs cover cutting-edge topics, equipping you with the skills needed to drive innovation and excel in the digital age.

Stay ahead of the curve with Trainocate TEchX courses.

Led by industry experts, our HRDC Claimable training programs cover cutting-edge topics, equipping you with the skills needed to drive innovation and excel in the digital age.

  • 1 Day ILT, VILT

    In the digital age, data is a vital asset—powering businesses, enabling innovation, and driving public services. However, the increased reliance on data also brings significant risks and responsibilities. Recognising this, the Malaysian government has taken major strides in strengthening the legal and regulatory landscape around cybersecurity, personal data protection, and data sharing.

    This comprehensive 1-day workshop is designed to provide participants with a clear and practical understanding of Malaysia’s current and emerging legislative framework governing cybersecurity, privacy, and data sharing. It is tailored for professionals across both the public and private sectors who need to understand how these laws impact their operations, compliance obligations, and data governance strategies.

    Participants will gain in-depth insights into the following key legislations:

    • Cyber Security Act 2024 (Act 854)  – Explore the newly enacted law governing critical national infrastructure, incident reporting requirements, and enforcement mechanisms for cybersecurity threats.
    • Personal Data Protection Act 2010 (Act 709) – Revisit the cornerstone legislation regulating the processing of personal data in commercial transactions.
    • Personal Data Protection (Amendment) Act 2024 (Act A1727) – Understand the significant amendments made in 2024, including new obligations, rights, and penalties.
    • Data Sharing Act 2025 (Act 864) – Learn how the new framework governs the sharing of data within the public sector, including standards for secure and ethical data exchange.
    • Through a mix of presentations, case studies, and interactive discussions, participants will be equipped to navigate compliance, manage risks, and foster a culture of data responsibility in their organisations.
  • 2 Days ILT, VILT

    This is a comprehensive two-day course designed for non-technical mid-level and senior managers aiming to deepen their understanding of Artificial Intelligence. This course covers fundamental AI concepts, explores the intricacies of Generative AI, and demonstrates practical ways AI can boost productivity within organizations. Through interactive sessions, case studies, and discussions on the latest AI technologies, participants will gain valuable insights into leveraging AI for strategic advantage.

  • 4 Days ILT, VILT

    Data Wrangling & Exploratory Data Analysis with Python

    Data wrangling and exploratory data analysis (EDA) are essential steps in any data science or analysis project. This four-day course is designed for beginners and provides a comprehensive foundation in data preparation and exploration using Python. Participants will learn to clean, transform, and gain insights from real-world datasets, making them well-equipped for data-driven decision-making.

  • 2 Days ILT, VILT

    SQL for Data Science

    SQL (Structured Query Language) is the backbone of data retrieval and manipulation for data scientists. This two-day course is designed for beginners, providing essential skills for working with databases. Participants will learn to write SQL queries to extract, analyze, and manage data, a fundamental skill for anyone in the field of data science.

  • 3 Days ILT, VILT

    Python for Data Science and Analytics

    Python has become the go-to language for data science, and this three-day course is designed to introduce beginners to the world of data analysis, visualization, and machine learning using Python. Participants will gain hands-on experience with Python libraries and tools essential for data science, empowering them to embark on a data-driven journey.

  • 2 Days ILT, VILT

    Business analysts play a critical role in bridging business needs, data, and technology. As organisations generate increasing volumes of data and face faster decision cycles, Artificial Intelligence (AI) is becoming an essential capability for modern business analysis.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI enable business analysts to analyse information more efficiently, uncover patterns, generate insights, document requirements, and communicate recommendations with greater clarity and speed. AI tools can support analysts across the entire analysis lifecycle—from problem definition and stakeholder engagement to data analysis, reporting, and strategic decision support.

    This course provides a practical, business-focused introduction to AI for business analysts. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on real business analysis use cases, responsible AI usage, and improving the quality and impact of analytical work, without requiring programming skills

  • 2 Days ILT, VILT

    Cyber threats are increasing in scale, sophistication, and speed. Traditional security approaches—based solely on static rules and manual analysis—are no longer sufficient to detect and respond to modern cyberattacks. Artificial Intelligence (AI) is now a critical capability in strengthening cybersecurity posture, enabling faster threat detection, improved incident response, and enhanced security decision-making.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI are transforming cybersecurity across areas such as threat intelligence analysis, log investigation, vulnerability assessment, security reporting, and awareness training. At the same time, AI introduces new risks, including adversarial AI, hallucinated outputs, and over-reliance on automated decisions.

    This course provides a practical, security-focused introduction to AI for Cybersecurity. Participants will learn AI fundamentals, explore how AI tools support cybersecurity workflows, and gain hands-on experience using GenAI tools to assist with threat analysis, incident response documentation, risk reporting, and security operations—without requiring programming skills.

  • 2 Days ILT, VILT

    Customer service is at the heart of customer satisfaction, retention, and brand reputation. As customer expectations rise and service channels multiply (email, chat, social media, calls), Artificial Intelligence (AI) is becoming a critical enabler for delivering faster, more consistent, and more personalised customer experiences.

    Advances in Generative AI, Large Language Models (LLMs), and conversational AI allow customer service teams to respond more efficiently, handle higher volumes, standardise service quality, and support agents in real time—without replacing the human touch. AI can assist across the entire customer service lifecycle, from inquiry handling and complaint resolution to knowledge management, reporting, and service improvement.

    This course provides a practical, customer-service-focused introduction to AI. Participants will learn AI fundamentals, understand how different AI tools support service workflows, and gain hands-on experience using leading GenAI tools to improve response quality, speed, and professionalism—while maintaining empathy, ethics, and organisational standards.

  • 2 Days ILT, VILT

    Education is undergoing a major transformation driven by Artificial Intelligence (AI). From lesson planning and content creation to assessment design, feedback, and student support, AI offers powerful opportunities to enhance teaching effectiveness, improve learning experiences, and reduce administrative burden—when used responsibly.

    Advances in Generative AI and Large Language Models (LLMs) enable educators to personalise learning materials, generate assessments, provide formative feedback, support diverse learners, and streamline academic workflows. However, these opportunities come with challenges related to academic integrity, ethics, bias, data privacy, and the evolving role of educators.

    This course provides a practical, education-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support teaching and learning, and gain hands-on experience applying AI to real educational tasks. The emphasis is on pedagogical value, ethical use, and immediate classroom applicability, without requiring technical or programming skills.

  • 2 Days ILT, VILT

    Artificial Intelligence (AI) is becoming a foundational capability in finance and banking. Financial institutions are increasingly using AI to enhance risk management, fraud detection, financial analysis, customer engagement, reporting, and operational efficiency. With the rise of Large Language Models (LLMs) and Generative AI, finance professionals now have access to powerful tools that can analyse information, generate insights, and support decision-making at unprecedented speed.

    However, the finance and banking sector operates in a highly regulated environment, where data confidentiality, explainability, accountability, and ethical use are critical. AI systems must therefore be understood, governed, and applied responsibly, rather than used blindly.

    This course provides a practical, business-oriented introduction to AI for finance and banking professionals. Participants will learn core AI concepts, explore leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM, and apply them hands-on to real financial workflows. The focus is on practical application, compliance awareness, productivity improvement, and strategic readiness, without requiring any programming background.

  • 2 Days ILT, VILT

    Healthcare systems worldwide are under increasing pressure to deliver better patient outcomes, higher operational efficiency, cost control, and regulatory compliance, while managing growing data volumes and workforce shortages. Artificial Intelligence (AI) is emerging as a powerful enabler to support healthcare organisations across clinical support, operations, research, administration, and strategic planning.

    Advances in Machine Learning, Large Language Models (LLMs), and Generative AI have expanded AI adoption beyond data scientists and clinicians. Today, healthcare professionals, administrators, analysts, and leaders can directly use AI tools to summarise medical literature, analyse operational data, improve patient communication, support reporting, and enhance decision-making.

    This course provides a practical, business-focused introduction to AI for healthcare professionals. Participants will learn AI fundamentals, understand how AI technologies interconnect, and gain hands-on experience with leading AI tools such as ChatGPT, Gemini, Copilot, Perplexity, Grok, Claude, Manus, DeepSeek, Qwen, and NotebookLM. The emphasis is on responsible, ethical, and compliant use of AI, real healthcare use cases, and measurable productivity improvements, without involving medical diagnosis or requiring programming skills.

  • 2 Days ILT, VILT

    Human Resources and Administration functions are evolving rapidly as organisations face increasing complexity in workforce management, compliance, documentation, and employee experience. Artificial Intelligence (AI) is emerging as a powerful enabler to help HR and administrative teams work more efficiently, consistently, and strategically—while preserving human judgment, empathy, and confidentiality.

    Advances in Generative AI and Large Language Models (LLMs) allow HR professionals to streamline recruitment documentation, improve internal communication, support policy development, enhance employee engagement, and reduce repetitive administrative workload. However, AI adoption in HR requires careful consideration of ethics, bias, data privacy, and organisational governance.

    This course provides a practical, HR- and administration-focused introduction to AI. Participants will learn AI fundamentals, explore how different AI tools support HR and admin workflows, and gain hands-on experience applying AI to real workplace scenarios. The emphasis is on practical productivity gains, responsible usage, and immediate applicability, without requiring technical or programming skills.

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