American Management Associate - AMA Training and Certification

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

  • 2 Days ILT, VILT

    Build proven leadership skills with AMA’s live online and in-person training courses.

    Get the skills you need to lead. Being an effective leader requires having skills in areas that allow you to connect, motivate, and inspire.

    This leadership seminar gives you the right practice to close the gap between where you are now and where you want to be. You’ll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.

     

  • 2 Days ILT, VILT

    Feel empowered to hit the ground running with the skills learned in this course.

    Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

    In this high-impact, 2-days AMA-2243: Making the Transition from Staff Member to Supervisor seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

  • 2 Days ILT, VILT

    Successfully drive innovation in flexible work environments.

    Get familiar with the science connecting team dynamics and innovation and learn to identify current drivers and barriers to innovation and their implications.

    The modern workplace is here! For leaders like you whose team is co-located, remote or a combination, you’ve got to be ready to implement the next set of actions to build a culture in which innovation, creativity and collaboration can thrive regardless of any physical boundaries separating employees. Take charge and explore what’s possible for you in this course.

  • 2 Days VILT

    In this time management and settings priority training course, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise.

    Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

  • 3 Days ILT, VILT

    Lead with impact, get results and reach your full potential.

    When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.

    Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

  • 2 Days ILT, VILT

    Be a better, more effective manager or supervisor with AMA’s live online and in-person management courses.

    The solutions aren’t always found in “Management 101”—but in this AMA-2290: Managing The “Unmanageable” – Tough People, Tough Situation course, you’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.

    You’ll also work through your toughest situations with the help of guided role plays, exercises and skill practice sessions.

  • 2 Days ILT, VILT

    Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

    You’ll learn how to:

    • Motivate every member of your team—even if they don’t share your values
    • Use positive and corrective feedback to turn problem employees around and maximize productivity
    • Apply the most relevant conflict resolution style to eliminate friction

    You’ll also get:

    • Practice adapting your style using case studies
    • Personal feedback from the instructor and peers
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • And additional resources to maximize your training goals
  • 3 Days ILT, VILT

    When you’re focused on your organization’s future every day of every workweek, it’s vital that you are well equipped to optimize your company’s performance—as well as your own career—with executive leadership training.

    What does it mean to be an executive leader? It means you’re a visionary, a trailblazer, a strategist, a communicator, a coach, a diplomat and a politician. Pride, commitment and camaraderie. Those are the words you describe your team. You’re able to focus on the big picture and uphold high standards while wearing many hats. We know It takes laser-precise vision to be an executive leader. Join your peers in this course to craft your own leadership style, build an extraordinary team and master the competencies of effective executive leadership.

  • 2 Days ILT, VILT

    It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice.

    This AMA-2508: Improving Your Managerial Effectiveness course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance.

    In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.

  • 2 Days ILT, VILT

    This AMA-2526: Strategic Planning course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking. Gain a wider perspective of the strategic planning process through breakout sessions, exercises and case applications.

    Bring your strategic dilemmas to this program and get direction on analytical and organizational approaches.

  • 3 Days VILT

    AMA’s AMA-2528: Assertiveness Training for Women in Business gives you the opportunity to practice fundamental assertiveness skills and to share your concerns with other women in a supportive and encouraging learning environment. You’ll assess your leadership style and then apply the new skills and tools you learn directly to one of your own challenges, receive feedback, and refine your skills through videotaped practice.

    Return to work with a complete and flexible plan for achieving the kind of assertiveness your position demands.

  • 2 Days ILT, VILT

    Whether you’re dealing with bosses, colleagues, staff members or senior management, the ability to win respect, influence people and cultivate cooperation is absolutely essential to career success. In this persuasive skills training, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation.

    Learn how to influence people by building your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the influence process) …adapt communication style to build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation.
    You’ll practice persuasive communication and other influencing techniques right from day one through the final activity—and enhance your learning with videos, exercises, assessment tools and group discussions.

  • 2 Days ILT, VILT

    Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.

    You’ll learn how to:

    • Translate abstract ideas into tangible results
    • Evaluate ideas and adjust assumptions
    • Solve problems based on credible evidence
    • Make dramatically better decisions

    You’ll also receive:

    • The “My Thinking Styles” assessment, which gauges your thinking style preferences
    • A personalized development report with your individual results and areas for development
    • AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • A skill-enabling toolkit, downloadable from the AMA Learning Portal

    Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

  • 2 Days ILT, VILT

    Get the skills you need to lead.

    This AMA-2536: Preparing for Leadership: What It Takes to Take the Lead leadership training course is uniquely designed to help leaders-to-be get ready for their new challenges and responsibilities. You’ll discover the heart, soul and mind of true leadership.

    Through role-playing, self-assessment tests and other leadership training scenarios, you’ll explore leadership roles as strategist, change agent, coach, manager, communicator, mentor and team member. And you’ll learn how to develop your unique leadership style for maximum impact

  • 2 Days ILT, VILT

    Unsure how to manage anger or frustration? Do you swallow your feelings until you can’t hold back, then say too much? Are you in charge of your emotions, or are they in charge of you?

    If difficulties in managing your emotions are eroding your job performance, this powerful 2-day workshop will give you the tools and techniques to turn the situation around. You’ll learn you have choices in how you view and manage stress. Grasp how to keep your emotions in perspective. Discover how to express yourself openly and honestly, and use emotional intelligence to establish better relationships.

  • 2 Days ILT, VILT

    In a shifting business environment, it’s the agile and resilient organizations that have a much better chance to survive—and even to thrive. With future orientation and entrepreneurial focus, this AMA-2546: Agile Leadership and Strategy course gives you the roadmap to seize new opportunities and bounce back even stronger from unforeseen changes.

    Let’s build agility and resilience into your leadership repertoire and your organization’s DNA. Add the ability to shift mindset and inspire behavior change. Plus, the strategies to create more flexible structures and processes that grow your organization’s capability and performance.

  • 2 Days VILT

    Learn how to find, analyze and transform information to build better strategies and make more effective decisions with AMA’s Analytical Skills courses.

    This AMA-2558: Analytical Thinking, Problem Solving and Decision Making seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage.

  • 2 Days ILT, VILT

    This AMA-2605: Extraordinary Productivity: The 5 Choices That Drive Success productivity seminar combines current neuroscience research with proven productivity principles to help you better manage your decisions, attention, and energy.

    You’ll learn how to apply a process—which incorporates the use of Microsoft Outlook®—to dramatically increase your ability to achieve life’s most important outcomes by consistently making choices that create extraordinary value for yourself and your organization. This solution not only produces a measurable increase in productivity but can also provide you with a renewed sense of engagement and accomplishment.

  • 1 Day ILT, VILT

    Let’s face it. To simply delegate the work is not as easy as it seems.

    This fast-paced, intensive 1-day AMA-2819: Delegation Boot Camp seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff, and build morale. Put this delegation skills training to work for you to pinpoint the right task, the right time, and the right person to help you maximize productivity for you and your team.

  • 2 Days ILT, VILT

    We take care of the future best by taking care of the present now.” ― Jon Kabat-Zinn

    As a leader, how can you stay focused on what’s important when there are so many demands for your immediate attention? Ever-changing market conditions, gadget overload, conflicting information and “emergencies” of all kinds can hurt your ability to think with clarity and precision. Getting to sustainable excellence requires a different way to lead.

    This is where mindfulness comes in. Practicing mindfulness helps you to tune in to what’s here and now, to be more present, awake and aware so you can access greater creativity, learning and personal growth. Attend this course to learn new habits that can help you begin to rewire your leadership behaviors as you inspire engagement, trust, authenticity and productivity in those around you.

  • 4 Days VILT

    This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.

    First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.

    Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.

  • 2 Days VILT

    This is the course that will help you take command. Learn how to present with impact and confidence through focused, expert-led practice. Discover how to effectively adapt your voice and body language, learn preferred ways to present slides, be able to moderate question-and-answer periods, and get strategies to engage your audience. You will practice presenting using Zoom technology and receive immediate feedback from your expert course leader and fellow participants. Come away from this 2-day program feeling confident and ready to present virtually—and with style and professionalism.

  • 3 Days ILT, VILT

    You can no longer afford to expend energy on account development without a plan or focus. Major account selling requires a long cycle and a big investment of resources. That’s why today’s successful sales professionals are more than just tactical pros…they’re strategic experts.

    Now, in this account management training seminar, learn how to develop a strategic selling plan that will save you time, money and hassles by identifying the right account and project, why your offer matters to them, what it takes to assure their long-term relationship and how to move them along the pipeline quickly.

  • 2 Days ILT, VILT

    In just two days, you’ll learn how to take control of your time and work day so you can increase productivity, maximize your selling effectiveness and meet your goals. You’ll adopt an organized approach to managing your responsibilities. Prioritize activities and accounts to increase revenue.

    Identify time management roadblocks by participating in exercises and creating a plan to shore up counterproductive behaviors and habits. You’ll return to work with a more confident outlook, strategies to improve the balance between personal and professional responsibilities and the skills to mine your territory for maximum gain.

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