American Management Associate - AMA Training and Certification

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

American Management Association Online Professional Development and Management Training Programs.

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn essential soft skills with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability.

You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

  • 2 Days ILT, VILT

    Communication is key to maintaining productivity and achieving success in the workplace.

    Stories have the power to engage others on an emotional level, making them more receptive to our message. They can also help to build empathy and understanding, two essential ingredients for effective workplace communication. In addition, stories can be used to highlight commonalities and shared experiences, fostering a sense of unity and cooperation.

    This AMA-2102: AMA: Storytelling Power: Secrets for Exceptional Communication live virtual seminar will show you how to craft engaging and motivating stories that can spark commitment and passion throughout your organization—and grow your professional influence.

    Get ready to create your most inspiring messages and convey them with true conviction.

    Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

  • 2 Days ILT, VILT

    Emotional Intelligence helps you create and sustain unique opportunities and more impactful relationships.

    This AMA-2133: Leading with Emotional Intelligence course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

    Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

  • 2 Days ILT, VILT

    Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.

    You’ll learn how to:

    • Translate abstract ideas into tangible results
    • Evaluate ideas and adjust assumptions
    • Solve problems based on credible evidence
    • Make dramatically better decisions

    You’ll also receive:

    • The “My Thinking Styles” assessment, which gauges your thinking style preferences
    • A personalized development report with your individual results and areas for development
    • AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • A skill-enabling toolkit, downloadable from the AMA Learning Portal

    Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia

  • 2 Days ILT, VILT

    Build proven leadership skills with AMA’s live online and in-person training courses.

    Get the skills you need to lead. Being an effective leader requires having skills in areas that allow you to connect, motivate, and inspire.

    This leadership seminar gives you the right practice to close the gap between where you are now and where you want to be. You’ll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.

     

  • 3 Days ILT, VILT

    Whether it’s entering new markets, repositioning, outsourcing, or undertaking new initiatives or technology, execution of strategic goals is often a graveyard of good intentions. A recent strategy execution study of a broad group of leaders found that 65% of them do not consider their own organization successful at executing their strategies.

    Overcoming these challenges requires organizations to invest in upskilling their workforce, promoting strong leadership, and fostering adaptability. The AMA-2209: AMA: Strategy Execution: Getting It Done program will empower your employees to:

    • Communicate effectively, ensuring alignment and clarity in strategic goals across your organization.
    • Develop strong leadership skills, enabling managers to inspire, support, and guide their teams toward successful goal execution.
    • Adapt to changing market conditions and embrace new opportunities, helping your organization stay ahead of the competition.
  • 3 Days ILT, VILT

    Lead with impact, get results and reach your full potential.

    When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.

    Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

  • 2 Days VILT

    In this hands-on AMA-2006: Advanced Tools and Techniques for Data Analysis course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required.

    As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.

  • 2 Days VILT

    When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions?
    Whether you are developing a new product or service, presenting findings on a competitor’s product, or deciding how to allocate resources, you need the analytical skills to be able to support your conclusions with valid and credible evidence.

    In this course, AMA-2162: Developing Your Analytical Skills: How to Research and Present Information you’ll learn the basics to implement a process for data analysis that ensures you’re focusing on the most critical information, involving the right people, and conveying your message in terms your audiences will understand.

  • 2 Days ILT, VILT

    This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

  • 2 Days ILT, VILT

    Transform your communication skills and be a master influencer.

    It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

    To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

  • 2 Days ILT, VILT

    Master Professional Communication: Diplomacy, Tact, & Credibility

    Your communication skills are the cornerstone of your professional image. Elevate your influence and career prospects by mastering diplomacy, tact, and credibility in every business interaction. This seminar empowers you to:

    • Choose Your Words Wisely: Understand the impact of language and emotional tone.
    • Understand Communication Styles: Gain insights into your own style and adapt to others.
    • Transmit & Receive Information Clearly: Develop skills for effective exchange of ideas, thoughts, and feelings.

    Why This Matters: Strong communication skills build positive reputations, enhance collaboration, and unlock career advancement.

    Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects

  • 2 Days VILT

    This comprehensive seminar delivers a modern view of HR’s role and will educate you and give you an opportunity to practice your skills in a variety of areas, including but not limited to:

    • Legal responsibilities
    • Talent Acquisition (Recruiting)
    • Talent Assessment (Performance Management and Diversity)
    • Talent Development (Coaching and Leadership Development)
    • Talent Measurement (Compensation) and much more
  • 2 Days VILT

    Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?

    Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.

    It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.

  • 1 Day VILT

    For effective and productive virtual meetings, an understanding of the effect that technology can have (particularly on participants) is also crucial. At the same time, meeting participants must know how to properly engage in the meeting to get their messages across, while maintaining diplomacy and credibility.

    This program will equip you with the skills necessary to lead meetings for maximum engagement while creating clarity, purpose and value. You’ll also learn how to effectively participate in meetings, making your voice heard while observing proper virtual etiquette.

     

  • 1 Day ILT, VILT

    Powerful Techniques for Cultivating Your Resilience.

    This webinar is filled with specific, practical frameworks and tools to boost your mental toughness when facing fast-paced, difficult, ever-changing, and ambiguous situations.

    Join us to discover step-by-step methods for staying grounded and protecting yourself from the ravages of change and its accompanying stress. Because when you’re stressed, you won’t perform at your best—and your health will suffer.

  • 4 Days VILT

    This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.

    First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.

    Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.

  • 2 Days VILT

    This is the course that will help you take command. Learn how to present with impact and confidence through focused, expert-led practice. Discover how to effectively adapt your voice and body language, learn preferred ways to present slides, be able to moderate question-and-answer periods, and get strategies to engage your audience. You will practice presenting using Zoom technology and receive immediate feedback from your expert course leader and fellow participants. Come away from this 2-day program feeling confident and ready to present virtually—and with style and professionalism.

  • 3 Days ILT, VILT

    When you’re focused on your organization’s future every day of every workweek, it’s vital that you are well equipped to optimize your company’s performance—as well as your own career—with executive leadership training.

    What does it mean to be an executive leader? It means you’re a visionary, a trailblazer, a strategist, a communicator, a coach, a diplomat and a politician. Pride, commitment and camaraderie. Those are the words you describe your team. You’re able to focus on the big picture and uphold high standards while wearing many hats. We know It takes laser-precise vision to be an executive leader. Join your peers in this course to craft your own leadership style, build an extraordinary team and master the competencies of effective executive leadership.

  • 2 Days VILT

    Based on the book AMA Business Boot Camp, edited by Edward T. Reilly, former President and CEO of AMA.

    This virtually delivered course encompasses AMA’s years of trusted wisdom and training expertise, covering the most vital, time-tested management skills, tools and strategies. Your staff will complete the Golden Personality Type Profiler prior to class to gain a deeper understanding of themselves and others. As they work through each lesson, they’ll refer back to the results to pinpoint development opportunities so they can return to their job rejuvenated—better managers and communicators with renewed skills and confidence

  • 1 Day ILT

    Tactics for leading remote team members.

    Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills.

    Workplaces around the world are now linked virtually though technology. To get results, the leader of a virtual team must approach employees differently from co-located teams.

    Master the tools and techniques that increase your effectiveness when managing performance and coaching virtually. So you can overcome the challenges that are specific to leading a virtual team. Build effective long-distance teams. And manage and coach virtually with success and complete confidence.

  • 2 Days ILT, VILT

    If you’re like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.

    Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.

  • 2 Days ILT, VILT

    Whether you want to attract new customers, improve products, forecast sales or streamline operations, your decisions are much more effective when you put data to work for you.

    What will you get when you use data to drive strategy? Higher revenue, and reliable and consistently predictable business results. Insights that become new ways of doing business. Quick and effective strategies to proactively navigate change.

    This AMA-2177: Using Data to Drive Strategy course is your ticket to shift to higher gear and elevate you and your team to rise to a new level of success.

  • 2 Days ILT, VILT

    Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.

    You’ll learn how to:

    • Motivate every member of your team—even if they don’t share your values
    • Use positive and corrective feedback to turn problem employees around and maximize productivity
    • Apply the most relevant conflict resolution style to eliminate friction

    You’ll also get:

    • Practice adapting your style using case studies
    • Personal feedback from the instructor and peers
    • Pre- and post-seminar assessments
    • Tune-up materials to review what you’ve learned after the event
    • And additional resources to maximize your training goals
  • 2 Days ILT, VILT

    Successfully drive innovation in flexible work environments.

    Get familiar with the science connecting team dynamics and innovation and learn to identify current drivers and barriers to innovation and their implications.

    The modern workplace is here! For leaders like you whose team is co-located, remote or a combination, you’ve got to be ready to implement the next set of actions to build a culture in which innovation, creativity and collaboration can thrive regardless of any physical boundaries separating employees. Take charge and explore what’s possible for you in this course.

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