Financial skills are fundamental to any managerial position. Learn how to think finance, and you’ll expand your career opportunities. From accruals to write-offs to receivables and payables, this workshop shows non-financial managers the concepts, tools, and techniques that can help make each decision pay off—on the job and on the bottom line.
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Communication is key to maintaining productivity and achieving success in the workplace.
Stories have the power to engage others on an emotional level, making them more receptive to our message. They can also help to build empathy and understanding, two essential ingredients for effective workplace communication. In addition, stories can be used to highlight commonalities and shared experiences, fostering a sense of unity and cooperation.
This AMA-2102: AMA: Storytelling Power: Secrets for Exceptional Communication live virtual seminar will show you how to craft engaging and motivating stories that can spark commitment and passion throughout your organization—and grow your professional influence.
Get ready to create your most inspiring messages and convey them with true conviction.
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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Emotional Intelligence helps you create and sustain unique opportunities and more impactful relationships.
This AMA-2133: Leading with Emotional Intelligence course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.
You’ll learn how to:
- Translate abstract ideas into tangible results
- Evaluate ideas and adjust assumptions
- Solve problems based on credible evidence
- Make dramatically better decisions
You’ll also receive:
- The “My Thinking Styles” assessment, which gauges your thinking style preferences
- A personalized development report with your individual results and areas for development
- AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
- Pre- and post-seminar assessments
- Tune-up materials to review what you’ve learned after the event
- A skill-enabling toolkit, downloadable from the AMA Learning Portal
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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Build proven leadership skills with AMA’s live online and in-person training courses.
Get the skills you need to lead. Being an effective leader requires having skills in areas that allow you to connect, motivate, and inspire.
This leadership seminar gives you the right practice to close the gap between where you are now and where you want to be. You’ll conduct SWOT analysis, leverage key prospects for strategic opportunities and inspire risk taking and innovation.
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Lead with impact, get results and reach your full potential.
When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.
Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.
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In this hands-on AMA-2006: Advanced Tools and Techniques for Data Analysis course, you will cover a variety of analytics tools, such as histograms, ANOVA analysis, A/B testing, Pareto analysis, clustering, box plots, scatter diagrams, partitioning, unstructured text analysis, and multivariate regression analysis. Best of all, no background in statistics or programming is required.
As long as you have a basic understanding of spreadsheets, you will learn how to manipulate complex data sets so you can gain insights that are not possible with common business intelligence techniques.
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When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions?
Whether you are developing a new product or service, presenting findings on a competitor’s product, or deciding how to allocate resources, you need the analytical skills to be able to support your conclusions with valid and credible evidence.In this course, AMA-2162: Developing Your Analytical Skills: How to Research and Present Information you’ll learn the basics to implement a process for data analysis that ensures you’re focusing on the most critical information, involving the right people, and conveying your message in terms your audiences will understand.
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This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.
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Transform your communication skills and be a master influencer.
It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?
To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.
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This comprehensive seminar delivers a modern view of HR’s role and will educate you and give you an opportunity to practice your skills in a variety of areas, including but not limited to:
- Legal responsibilities
- Talent Acquisition (Recruiting)
- Talent Assessment (Performance Management and Diversity)
- Talent Development (Coaching and Leadership Development)
- Talent Measurement (Compensation) and much more
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Do you find yourself overloaded with work? Feel so stretched to the limit you can’t set priorities? Exhaust yourself daily without accomplishing your goals?
Remember, every minute of your day impacts the business. If you answer yes to one or more of the above, it’s time to make real choices about how to manage your time. This seminar is designed to combat the pitfalls of time management.
It will help you identify causes of procrastination and indecision, pinpoint personal time-wasters and increase your concentration and focus. You’ll learn to schedule your time more effectively, stay on track and keep important goals top of mind, so you can stay in balance and be more effective and productive.
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This unique 4-lessons program will provide you with the knowledge and tools to present yourself as a present and future leader, and to speak up and create value for your organization no matter what your role is. You’ll go beyond the fundamentals of communication and assertiveness skills and explore vision, negotiation and strategy—as well as powerful techniques to enable you to find your leadership voice and lead with courage and conviction.
First, the course will focus on self-awareness and effectively leading yourself. Next, your focus will shift to leading others and presenting yourself as someone who creates and adds value.
Upon completing this unique course, you’ll receive a special AMA Women’s Leadership Certificate, indicating that you’ve received in-person, hands-on training in leadership areas that are crucial for women who lead in business.
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This is the course that will help you take command. Learn how to present with impact and confidence through focused, expert-led practice. Discover how to effectively adapt your voice and body language, learn preferred ways to present slides, be able to moderate question-and-answer periods, and get strategies to engage your audience. You will practice presenting using Zoom technology and receive immediate feedback from your expert course leader and fellow participants. Come away from this 2-day program feeling confident and ready to present virtually—and with style and professionalism.
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Based on the book AMA Business Boot Camp, edited by Edward T. Reilly, former President and CEO of AMA.
This virtually delivered course encompasses AMA’s years of trusted wisdom and training expertise, covering the most vital, time-tested management skills, tools and strategies. Your staff will complete the Golden Personality Type Profiler prior to class to gain a deeper understanding of themselves and others. As they work through each lesson, they’ll refer back to the results to pinpoint development opportunities so they can return to their job rejuvenated—better managers and communicators with renewed skills and confidence
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If you’re like most people, you run into trouble when conversations turn from routine to crucial. Your body’s natural fight-or-flight response takes over. The knee-jerk response is to run and dodge the topic, hide behind an email, or just wing it and hope for the best.
Productivity stems from face-to-face communication, as well as your ability to express controversial and risky opinions effectively. Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.
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Whether you want to attract new customers, improve products, forecast sales or streamline operations, your decisions are much more effective when you put data to work for you.
What will you get when you use data to drive strategy? Higher revenue, and reliable and consistently predictable business results. Insights that become new ways of doing business. Quick and effective strategies to proactively navigate change.
This AMA-2177: Using Data to Drive Strategy course is your ticket to shift to higher gear and elevate you and your team to rise to a new level of success.
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Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation.
You’ll learn how to:
- Motivate every member of your team—even if they don’t share your values
- Use positive and corrective feedback to turn problem employees around and maximize productivity
- Apply the most relevant conflict resolution style to eliminate friction
You’ll also get:
- Practice adapting your style using case studies
- Personal feedback from the instructor and peers
- Pre- and post-seminar assessments
- Tune-up materials to review what you’ve learned after the event
- And additional resources to maximize your training goals
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Successfully drive innovation in flexible work environments.
Get familiar with the science connecting team dynamics and innovation and learn to identify current drivers and barriers to innovation and their implications.
The modern workplace is here! For leaders like you whose team is co-located, remote or a combination, you’ve got to be ready to implement the next set of actions to build a culture in which innovation, creativity and collaboration can thrive regardless of any physical boundaries separating employees. Take charge and explore what’s possible for you in this course.
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“We take care of the future best by taking care of the present now.” ― Jon Kabat-Zinn
As a leader, how can you stay focused on what’s important when there are so many demands for your immediate attention? Ever-changing market conditions, gadget overload, conflicting information and “emergencies” of all kinds can hurt your ability to think with clarity and precision. Getting to sustainable excellence requires a different way to lead.
This is where mindfulness comes in. Practicing mindfulness helps you to tune in to what’s here and now, to be more present, awake and aware so you can access greater creativity, learning and personal growth. Attend this course to learn new habits that can help you begin to rewire your leadership behaviors as you inspire engagement, trust, authenticity and productivity in those around you.
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This AMA-2605: Extraordinary Productivity: The 5 Choices That Drive Success productivity seminar combines current neuroscience research with proven productivity principles to help you better manage your decisions, attention, and energy.
You’ll learn how to apply a process—which incorporates the use of Microsoft Outlook®—to dramatically increase your ability to achieve life’s most important outcomes by consistently making choices that create extraordinary value for yourself and your organization. This solution not only produces a measurable increase in productivity but can also provide you with a renewed sense of engagement and accomplishment.
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This AMA-2526: Strategic Planning course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking. Gain a wider perspective of the strategic planning process through breakout sessions, exercises and case applications.
Bring your strategic dilemmas to this program and get direction on analytical and organizational approaches.
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Learn how to strengthen your strategic thinking skills and encourage it in others during this AMA-2018: Strategic Thinking training course. Through case studies and practical thinking exercises, you’ll stimulate your strategic thinking, learn to recognize patterns that impact strategy and enhance your abilities to generate new insights and ideas.
Come to your next strategic planning session with the best possible strategic ideas—and help your business move forward in an increasingly competitive world.
Learn more about the essential soft skills in IT industry through this blog: Developing Soft Skills for IT Success in Malaysia
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Feel empowered to hit the ground running with the skills learned in this course.
Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.
In this high-impact, 2-days AMA-2243: Making the Transition from Staff Member to Supervisor seminar, our faculty will help new supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.